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Grand Hyatt Chengdu

4.5 star property
4.5-star luxury hotel near Taikoo Li Shopping Center, connected to a shopping center

Choose dates to view prices

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Room options

View all photos for Grand Deluxe Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Suite King

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout drapes

1 King Bed with Club Access

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds with Club Access

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout drapes

1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout drapes

Grand Suite King

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium View)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (Atrium View)

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout drapes

Grand Executive Suite

  • 116 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

2 Twin Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
The Ritz-Carlton, Chengdu
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (186)
The price is CA $156
per night
CA $182 total
includes taxes & fees
9 May - 10 May
The Ritz-Carlton, Chengdu

Grand Hyatt Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 69 reviews" "
Rating 8 - Good. 15 out of 69 reviews" "
Rating 6 - Okay. 3 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tania

Stayed 2 nights in Dec 2023

10/10 Excellent

Wai k

Stayed 4 nights in Oct 2023

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment , good location , hotel is very clean and nice
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
Stayed 4 nights in Dec 2021

8/10 Good

Suk yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Wayne, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Stayed 3 nights in Sep 2019