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The Ritz-Carlton, Chengdu

5.0 star property
5-star luxury hotel near Tianfu Square, connected to a shopping center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Chengdu

Indoor pool
Creator video - submitted by Agnes Kumala
Front of property
Lobby
Club Suite, 1 Bedroom | Living room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
  • Place, Tianfu Square
    ‪9 min walk‬
  • Place, Wenshu Monastery
    ‪18 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

  • City view
  • 105 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (View)

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chengdu

Heart of Chengdu.Within a 15-minute walk of this Chengdu City Centre hotel, you'll find Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Wide and Narrow Alleys are also within 2 miles (3 km).

What's nearby

  • Donghuamen Archaeological Site - 5 min walk - 0.4 km
  • Tianfu Square - 9 min walk - 0.8 km
  • Wenshu Monastery - 18 min walk - 1.6 km
  • Taikoo Li Shopping Center - 2 min drive - 2.1 km
  • Wide and Narrow Alleys - 2 min drive - 2.1 km

Getting around

  • Chengdu Railway Station - 5 min drive
  • Luomashi Station - 16 min walk
  • Shuangliu Intl. Airport (CTU) - 30 min drive

Restaurants

  • ‪Xi Yue Cheng Tan Dou Hua - ‬7 min walk
  • ‪Yan Ting 宴庭 - ‬5 min walk
  • ‪Social - ‬5 min walk
  • ‪小谭豆花 Xiaotan Douhua - ‬5 min walk
  • ‪Lobby Lounge - ‬14 min walk

About this property

The Ritz-Carlton, Chengdu

5-star luxury hotel near Tianfu Square, connected to a shopping center
The Ritz-Carlton, Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 18464 square feet (1716 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Chengdu. Free self parking is available.

This 5-star Chengdu hotel is smoke free.

  • 350 guestrooms or units
  • 41 levels
  • 5 dining venues
  • Meeting rooms
  • 18464 sq ft of conference space
  • 1716 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Grand ParcVue Hotel Residence Chengdu
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 to 258 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 27 2026 to March 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 to 258 for adults, and CNY 0 to 258 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

How close is The Ritz-Carlton, Chengdu to the airport?

The Ritz-Carlton, Chengdu is 12.1 mi (30-min drive) away from the Shuangliu Intl. Airport (CTU) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on Mar 14, 2026 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Chengdu have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Chengdu.

Does The Ritz-Carlton, Chengdu offer free breakfast?

Free breakfast isn’t offered at The Ritz-Carlton, Chengdu, but buffet breakfast is offered for a fee of between CNY 258 and 258 for adults, CNY 0 and 258 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at The Ritz-Carlton, Chengdu?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton, Chengdu?

This hotel offers free self parking.

Does The Ritz-Carlton, Chengdu have a pool?

The Ritz-Carlton, Chengdu features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:30 PM.The pool will be unavailable from February 27 2026 to March 1 2026 (dates subject to change).

Does The Ritz-Carlton, Chengdu have a restaurant?

There are 5 onsite restaurants, offering options like Chinese cuisine, al fresco dining, and happy hour.

Does The Ritz-Carlton, Chengdu have a spa?

This hotel has a spa, which features reflexology, facials, and deep-tissue massages.

How close is The Ritz-Carlton, Chengdu to downtown Chengdu?

The Ritz-Carlton, Chengdu is 0.5 mi away from Chengdu.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 333 out of 398 reviews
Rating 8 - Good. 45 out of 398 reviews
Rating 6 - Okay. 16 out of 398 reviews
Rating 4 - Poor. 2 out of 398 reviews
Rating 2 - Terrible. 2 out of 398 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now.
Stayed 2 nights in Nov 2025

10/10 Excellent

EDDY

Stayed 2 nights in Nov 2025

10/10 Excellent

Tong

Travelled with group
Liked: Cleanliness, staff & service, amenities
All good
Stayed 3 nights in Oct 2025

10/10 Excellent

Minghui

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walking distance to shops and restaurants, but a little bit quiet in the area. Room is nice and clean, breakfast was very delicious, lots of choices, but compare the location, I would prefer other area.
Stayed 1 night in Nov 2025

10/10 Excellent

Rich

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great service!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hillman Yong Heng

Stayed 3 nights in Nov 2025

10/10 Excellent

kloss

Stayed 1 night in Nov 2025

10/10 Excellent

Dawei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class management.
Stayed 2 nights in Oct 2025

10/10 Excellent

Margarethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reviewed this hotel before. We stayed in a club level room again this time. Everything was excellent. Our favorite hotel now in Chengdu.
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. The staff were amazing and the rooms and the views from the rooms were great. The only issue is that it is located in a quiet part of town away from the glitzy and fun areas. Easy to take a DiDi to these places for 10 RMB however. Gali who works in the concierge area was particularly helpful in planning my trip. We communicated via WeChat before my arrival which made the trip much easier
Stayed 3 nights in Oct 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Stayed 4 nights in Oct 2025

6/10 Okay

Bernard

Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2025

10/10 Excellent

Margarethe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vincent

Stayed 5 nights in Sep 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Stayed 2 nights in Sep 2025

10/10 Excellent

PROTTOY SHAKEEB

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Xuming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am extremely satisfied. The location and the service are excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

HAISHENG, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service

從裡到外，包含親切的打掃員工，服務態度是我住過的飯店排名數一數二，非常令人印象深刻的管理與服務體驗。特別想提 Stephen 非常細心且周到的照顧我們所有大小事宜。絕對會再回來住。
Stayed 5 nights in Aug 2025

10/10 Excellent

Zeyad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and excellent experience, will definitely stay again next time we are in Chengdu
Stayed 3 nights in Aug 2025

8/10 Good

Tian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet needs to be improved!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorenzo, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables todo el staff, siempre atentos el room service dis veces al dia
Stayed 3 nights in Aug 2025

10/10 Excellent

Lianghe, Champaign

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Jul 2025