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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

Choose dates to view prices

Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
Indoor pool
Business Double Room, 1 King Bed
2 restaurants, lunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(173 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(135 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(54 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • The Rows of Chester - 6 min walk - 0.5 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1136 out of 2112 reviews
Rating 8 - Good. 650 out of 2112 reviews
Rating 6 - Okay. 249 out of 2112 reviews
Rating 4 - Poor. 51 out of 2112 reviews
Rating 2 - Terrible. 26 out of 2112 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Gordon

Liked: Staff & service
Good but unable to book spar as no availability
Stayed 1 night in Nov 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convienient for all things in chester very clean and comfortable hotel
Stayed 2 nights in Nov 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities
Rooms getting a little dated, needs updating
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Stay here a lot for obvious reasons .
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in , lage rooms , staff very helpful, great breakfast.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and courteous! Great location! Only 5 minutes from train station and town centre! Really nice bar and restaurant! Breakfast was good and really friendly staff!! Room was very spacious!! The only negative and only tiny negative is the shower could have been better and the room could be updated! But overall extremely good value and would recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room excellent staff friendly breakfast great as always
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Been here many times in the past
Stayed 1 night in Oct 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities
Excellent as always been going here for over 30 years and hopefully the next Tuesday
Stayed 1 night in Nov 2025

6/10 Okay

Lee

Liked: Staff & service, amenities
Room was good but we had some fake eyelashes left On the bathroom floor
Stayed 1 night in Nov 2025

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, food, room and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bar and restaurant, the hotel staff are very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, amenities
Good food and bar
Stayed 2 nights in Nov 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were extremely helpgul. The room, which was large with a sitting area, was kept spotlessly clean. The bed was very comfortable. Although breakfast time was busy, the staff were very efficient in seating us quickly and bringing a pot of tea. The hot buffet was kept topped up so we didn't have to wait for our food and we were not rushed to finish.It was a very civilised start to the day each morning. The only thing we felt could be improved would be a shower with a shower tray rather than over the bath. However, this is only a personal preference.
Stayed 3 nights in Nov 2025

8/10 Good

Dianne

Stayed 1 night in Nov 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was nice and hot and lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Natalie

Stayed 2 nights in Nov 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities were good. Parking was good. Breakfast very good. Room good but bathroom very small. The bar area was welcoming and nice not to have to sit in the room on an evening.
Stayed 3 nights in Nov 2025

10/10 Excellent

Johanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel and staff were great and very professional
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault it. It may be a 3star hotel but it provides a 5 star service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
great room, good food, staff excellent and the spa facilities are superb
Stayed 2 nights in Nov 2025

10/10 Excellent

Shaun

The room was spacious, clean. Staff very friendly and breakfast was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Mr A D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay with nothing to grumble about! The staff were very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room.
Stayed 1 night in Nov 2025