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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Indoor pool
Family Quadruple Room, 1 King Bed with Sofa bed
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(143 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(107 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(45 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Racecourse - 15 min walk - 1.3 km
  • Chester Zoo - 6 min drive - 4.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪Brook Street Cafe & Bistro - ‬2 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property

The Queen at Chester Hotel, BW Premier Collection

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $97
CA $117 total
includes taxes & fees
Oct 19 - Oct 20
The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1054 out of 1961 reviews
Rating 8 - Good. 607 out of 1961 reviews
Rating 6 - Okay. 233 out of 1961 reviews
Rating 4 - Poor. 41 out of 1961 reviews
Rating 2 - Terrible. 26 out of 1961 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but needs abit of updating I think. The room was very warm without a fan or a/c. The shower in the morning was either hot or hotter and after the gym I really wanted a cold shower. The soap dispenser in the shower was also empty. Breakfast was great but even the room where that was served was hot. The place needs some type of air conditioning. Told the staff about all of this when I checked out as some feedback, but they actually looked as though didn’t really care and for the price I paid for the room I’d of expected a lot better.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re not booking direct with the hotel, parking just a few steps away in the hotel car park is £12 per night, Check-in was quick and efficient. Staff throughout were friendly, polite and ensured your needs were met. The rooms are light and airy, everywhere through the hotel was immaculately clean. The pillows are rubbish though and even after asking for more pillows, which we got, they were not very good. There is no AC in the rooms, which got quite warm, but fans were provided and the staff will remove the safety catch on the windows if you ask. The pool, sauna and jacuzzi is fantastic - for this to all be included and breakfast too, it’s a no brainer. This hotel offers great value for money all round, and we will be back when in Chester again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend Nice big room with view over canal. The only thing i would mention is the room was very warm. All staff very attentive. Also had a evening meal at the hotel and that was very good. Cooked breakfast good and there is a great choice for breakfast. Very clean hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Liked: Cleanliness
Room was pretty basic, situated next to a main road which was quite noisy due to the window having to be opened to keep the room cool.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Lynn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We purchased your most expensive room, to celebrate a special occasion. As soon as i opened the door my heart dropped. Ive never been so disappointed. The bathroom was disgusting...and had just been cleaned. Hairs everywhere!! It made my skin crawl. Its safe to say it ruined what should have been a special break away.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value nice hotel. Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Staff great on arrival and location is brill for Chester town centre. All public areas are really well looked after. Breakfast was good with hot buffet food although would have liked a little more choice of fruit not just peaches and grapefruit. Room was just what we needed overlooking the canal, quiet and clean. Definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice city centre location. Parking £12 a day, by necessity as I didnt see any other option eg street parking. Easy walking distance to many restaurants although the hotel has its own restaurant and separate bar with food. Gym and spa attached , and pool was a good size. Just one point to be aware of--the hot water from tap is extremely hot, and using shower can be tricky, and need to get temperature right before stepping in
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, pleasant staff, breakfast was amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OVERNIGHT BREAK

Stayed 1 night in Jun 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room hotel could do with an update but staff are friendly. Had a canal room and was a bit unsettled the first night as local youths fighting on canal bank.
Stayed 2 nights in Jun 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, lovely room , lovely staff and great breakfast will definitely return
Stayed 1 night in Jun 2025

10/10 Excellent

Susan, luton

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room ,was lovely, bathroom nice size but most important the bed was comfy
Stayed 1 night in Jun 2025

8/10 Good

Kayleigh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel staff are lovely! Rooms are a-bit dated, as a youngish couple we think it could have done with a refurb, more suited for the older generation but it was a nice stay! Breakfast was ok, the swimming area isn’t very big, if there was beds to lay on I would have stayed in the pool area longer and relaxed. Overall good stay.
Stayed 1 night in Jun 2025

6/10 Okay

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Bathroom was very small and cramped compared to other rooms we have stayed in the same hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Angela, Rhyl

Liked: Cleanliness, amenities, property conditions & facilities
I always enjoy my stay at The Mill, rooms great, staff are absolutely lovely, food delicious, jacuzzi perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Ioannis

Stayed 1 night in Jun 2025

8/10 Good

Theresa

Liked: Staff & service
Room extremely hot too hot had a fan but didn’t work too well , noisy by the main road so couldn’t open the window close to the station and city station nice breakfast but couldn’t toast your own bread and croissant too hard as left under hot plate not much choice of fruit as part from three pieces of tinned peach and grapefruit
Stayed 1 night in Jun 2025

6/10 Okay

dylan

Travelled with partner
Liked: Staff & service
Central to the city for shopping and site seeing... Noisy at night due to being close to bypass road which is understandable.
Stayed 2 nights in Jun 2025