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The Mill Hotel & Spa

Property class: 3
3-star spa hotel near Chester Zoo

Choose dates to view prices

Photo gallery for The Mill Hotel & Spa

Exterior
2 restaurants, lunch served
Business Double Room, 1 King Bed
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Club Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

  • Sleeps 2

View all photos for Business Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Double Room, Canal View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

  • Sleeps 2

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(185 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(140 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • Sleeps 2

View all photos for Classic Twin Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • Sleeps 2

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.2 out of 10
Wonderful
(20 reviews)
  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(56 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • The Rows of Chester - 6 min walk - 0.5 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Frequently asked questions

How close is The Mill Hotel & Spa to the airport?

The Mill Hotel & Spa is 10.1 mi (26-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at The Mill Hotel & Spa?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at The Mill Hotel & Spa on May 4, 2026 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mill Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at The Mill Hotel & Spa.

Does The Mill Hotel & Spa offer free breakfast?

The Mill Hotel & Spa offers free full breakfast every day from 7 AM to 10:00 AM.

Is there a casino at The Mill Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at The Mill Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 6 AM.

Is there free parking at The Mill Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for GBP 12.00 per day.

Does The Mill Hotel & Spa have a pool?

The Mill Hotel & Spa features an indoor pool.

Does The Mill Hotel & Spa have a restaurant?

Yes, there are 2 restaurants on site.

Does The Mill Hotel & Spa have a spa?

Pamper yourself with a day at The Mill Spa, where you can enjoy Swedish massages, body scrubs, and body wraps.

How close is The Mill Hotel & Spa to downtown Chester?

The Mill Hotel & Spa is 0.4 mi away from Chester.

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1144 out of 2144 reviews
Rating 8 - Good. 663 out of 2144 reviews
Rating 6 - Okay. 260 out of 2144 reviews
Rating 4 - Poor. 52 out of 2144 reviews
Rating 2 - Terrible. 25 out of 2144 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Amazing stay as usual at tbe mill
Stayed 2 nights in Nov 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
All the staff were very attentive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
What stood out was everything from the minute we arrived. Spotless hotel, friendly staff everywhere, from the gym to the kitchen. Breakfast gluten free options, was everything except the croisant, which was a refeshing change for a coeliac. Enjoyed use of the pool & spa & cant wait to come back again.
Stayed 1 night in Jan 2026

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean well presented hotel. Friendly helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
This is the third time we have stayed at the hotel and as usual everything was brilliant. Staff very friendly and welcoming, food excellent and well priced and the breakfast is very good as well.
Stayed 3 nights in Dec 2025

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking into town, good size rooms. Breakfast was ok, some queuing depending on what time you go for breakfast. Would stay here again.
Stayed 3 nights in Oct 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
The area around the mill is not the best with rubbish around. The bedrooms first got put into was awful,small and damp donated to be moved which they did. The breakfast was grays and the downstairs area is lovely but to rooms are dated ans do need some refurbishment
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
It was fabulous
Stayed 3 nights in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Amenities were great. Used the gym but didn’t get chance to use the spa. Breakfast was plentiful with good choice. Great location. Would stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only complaint room was hot but better than being cold very nice stay will be back
Stayed 3 nights in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Staff & service, amenities
Staff very helpful. Room wasn’t spotless but everything else was perfect
Stayed 1 night in Dec 2025

4/10 Poor

Andy

Stayed 1 night in Dec 2025

10/10 Excellent

Ceri

Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities
Lovely staff room and facilities. The breakfast was cold and rock hard, very cheap sausages more bread than meat . Again staff couldn’t do enough but the worst breakfast we have ever had . A shame .
Stayed 1 night in Dec 2025

6/10 Okay

T

Travelled with family
Liked: Staff & service
Not as advertised. Expected Breakfast menu offering Eggs Benedict/Florentine , omelette etc . Not a very standard hot buffet and cereal. No fresh fruit cut up/seeds - cereal toppings. No black pudding . No coffee maker. Have stayed in alot of hotels and the stars don't reflect what you get. The toilet ik the women's changing room stunk really really bad of urine. Meant to report it . The furniture in rooms was lovely but what about everywhere else and a Smart Tele. Money needs to be used or the price dropped considerably
Stayed 4 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Comfy and clean. Facilties are lovely We had a great spa day.
Stayed 1 night in Dec 2025

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
The whole package was great
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with group
Liked: Staff & service, room comfort
Breakfast was hot and fresh nice juices and coffee and also healthy options. All staff were very helpful
Stayed 1 night in Dec 2025

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was good
Stayed 1 night in Dec 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar lovely restaurant. Room good reception staff very friendly in fact all staff were very friendly and professional I have stayed before and will definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Lovely clean room with comfortable beds and optional heating. Good shower. Very friendly staff. Great location for the town. Pool was fantastic.
Stayed 1 night in Dec 2025

8/10 Good

Tony

Stayed 1 night in Dec 2025

6/10 Okay

Dawn

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice hotel. Bar and restaurant areas were great but our room wasnt what id call clean. Lots of dusty areas. The bed was like sleeping on breeze blocks so neither of us got much sleep unfortunately.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Everything good for the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Dec 2025