See all properties

The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

Choose dates to view prices

Photo gallery for The Mill Hotel & Spa

Exterior
Lobby
2 restaurants, lunch served
Indoor pool
Business Double Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(165 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(130 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester Town Hall - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Bar (on property)
The Queen at Chester Hotel, BW Premier Collection
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $96
CA $116 total
includes taxes & fees
Jan 11 - Jan 12
The Queen at Chester Hotel, BW Premier Collection

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1119 out of 2083 reviews
Rating 8 - Good. 642 out of 2083 reviews
Rating 6 - Okay. 250 out of 2083 reviews
Rating 4 - Poor. 48 out of 2083 reviews
Rating 2 - Terrible. 24 out of 2083 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mill was a friendly hotel. The food was great and quality of real ales was excellent. Would recommend this for a stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good facilities, good location
Stayed 2 nights in Oct 2025

6/10 Okay

Cherrell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our first room was dated, had holes in the net curtains and stains on the carpet which for the price wasn’t acceptable. The pillows felt like sleeping on rocks we complained and we were moved to a more upgraded room. The new room was nicer bed comfy and pillows better. On a plus the staff were all lovely very helpful. We didn’t eat dinner there but the breakfast was nice they had gluten free choices too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 2 nights in Oct 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, both at reception and in restaurant. Put on breakfast earlier for those us taking part in Chester marathon on the Sunday, which was very helpful. Great pool and jacuzzi.
Stayed 3 nights in Oct 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking pricey rest all good
Stayed 1 night in Sep 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time stay here for one night. Room ok clean but dated. Overlooking the canal.Large comfy bed quiet outside. Rooms not soundproof. Had a drink in the bar which was reasonably priced and a nice area. Staff very pleasant. We used the swimming pool when we arrived which was quite a large pool. Only issue pool towel given was very thin and i struggled to dry myself properly. Hotel a very short walk into main shopping area/ bars etc. Breakfast good choice of items. Parking £12 from check in till next day midday only ( not full 24hrs). Would i stay again- probably yes
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle Y

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and parking was easier than I worried about (ie no problems)!
Stayed 3 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, room was big, clean and had everything I needed
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

MARTYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian, Nottingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and the room was very spacious. Lovely food from the bar menu and breakfast was excellent.
Stayed 1 night in Sep 2025

8/10 Good

Ellen

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, but room small. Very busy at breakfast and had to queue for a while.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Amenities
Great hotel great location great staff excellent break 10/10
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities
Very friendly staff, clean comfortable room, good bathroom. Short walk into centre.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Amenities
Very pleasant one night stay at the mill. Very convenient for city centre visit. Lovely breakfast. All Staff appeared hard working, cheerful and very helpful. Thankyou
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice now, breakfast very good, rooms good size,, staff helpful and polite. Only one thing mattress too hard for us.
Stayed 2 nights in Sep 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is in a great location, facilities are all very good. It has a very nice bar with large TV screens and comfortable seating, the breakfast which was included is buffet style and of a good standard. The only thing that lets it down is the quality of the mattress and the awful pillows they seem to use on both sides of the hotel. We asked to move after the first night as the bed & pillows in our room was shocking, to be fair they moved us across to the newer side into one of the upgraded rooms with no fuss and it was a lot better but for a fairly high end hotel you would expect the beds / mattresses and pillows to be of a lot better quality even in the newer side. Reception staff are nice and friendly and it’s a 5 min walk to the centre where the bars and restaurants all are.
Stayed 2 nights in Sep 2025