Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728
Mahahual Beach
1 min walk
Mahahual Lighthouse
6 min walk
Costa Maya Port
Room options
View all photos for Premium Apartment, 2 Bedrooms, Sea View
Premium Apartment, 2 Bedrooms, Sea View
30 sq m
Sea view
Sleeps 6
1 King Bed and 2 Double Beds
View all photos for Superior Quadruple Room, 2 Double Beds
Superior Quadruple Room, 2 Double Beds
30 sq m
Sleeps 4
2 Double Beds
View all photos for Premium Apartment, 2 Bedrooms
Premium Apartment, 2 Bedrooms
30 sq m
Sleeps 6
1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
View all photos for Standard Room, 1 King Bed, No Windows
Standard Room, 1 King Bed, No Windows
Sleeps 2
1 King Bed
View all photos for Superior Room, 1 King Bed, Partial Sea View
Superior Room, 1 King Bed, Partial Sea View
Partial sea view
Sleeps 2
1 King Bed
View all photos for Exclusive Room, Private Pool, Ocean View
Exclusive Room, Private Pool, Ocean View
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Premium Room, 1 Bedroom, Bathtub, Oceanfront
Premium Room, 1 Bedroom, Bathtub, Oceanfront
30 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
Sleeps 2
1 Queen Bed
About the area
Mahahual
On the beach.Within a 5-minute walk of this Mahahual hotel, you'll find Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 2 miles (3 km).
What's nearby
Mahahual Beach - 1 min walk - 0.0 km
Mahahual Lighthouse - 6 min walk - 0.6 km
Dolphin Discovery - 4 min drive - 2.2 km
Maya Water Park - 5 min drive - 2.5 km
Maya Chan Beach - 16 min drive - 8.4 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 131 min drive
Restaurants
The Krazy Lobster - 6 min walk
Tequila Beach Club - 1 min walk
Blue Kay Mahahual - 1 min walk
Yaya Beach - 11 min walk
Blue Bay Beach Club - 1 min walk
About this property
Aquastar Hotel & Apartments
3.5-star beachfront hotel near Mahahual Beach
Aquastar Hotel & Apartments offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
A terrace, tour/ticket assistance, and concierge services are also featured at Aquastar Hotel & Apartments.
This 3.5-star Mahahual hotel is smoke free.
23 guestrooms or units
Deli
Poolside lounge chairs
Front desk (24 hours)
Front-desk safe
Tour and ticket information
Concierge
Terrace
No smoking on site
Bar or lounge
Dining venue
Aquastar Hotel & Apartments offers 23 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: MXN 498 per pet, per stay
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: MXN 498 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Property is also known as
Aqua Star Hotel Apartments Mahahual
Aqua Star Hotel Apartments
Aqua Star Mahahual
Aqua Star Hotel Apartments
Aquastar & Apartments Mahahual
Aquastar Hotel & Apartments Hotel
Aquastar Hotel & Apartments Mahahual
Aquastar Hotel & Apartments Hotel Mahahual
Aquastar Hotel & Apartments Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
One of the nicest hotels in the area with good location. Need a hair dryer in the rooms. Had its own restaurant beach club. The beach entrance is rocky. Nicer beaches further down the malacon. I would stay here again
the music which would have been alright at 7:30am if it was was soft calm type was not it was sum times heavy metal type and did not stop till 11.00pm sum times later
also the restaurant service was really bad. They wouldn't bring us forks they wouldn't bring napkins. They wouldn't bring it. We had to go up all the time and ask for stuff. It was really bad.
It's our 5th time staying at Aquastar, we love the hotel but sadly it's not the same. Changes need to be made. The amenities, towels, and much more.I hate that i have to post this about a hotel that i so loved. Staying somewhere else next time.
My family and i liked the hotel. A little problem with the hot water from the shower and also, there were no iron or ironing boars in the apartment. Apart from that i would give the hotel 9
Carmelito
Stayed 1 night in Oct 2024
10/10 Excellent
Gladys
Sep 16, 2024
Liked: Cleanliness, staff & service
Great service, the staff are friendly and helpful! The building can do with maintenance and new sheets and towels but overall it’s a nice hotel.
The property looks nice outside. It’s the interior that needs a lot of TLC.
No closet, No luggage rack, towers & sheets are old, dirty, stained.
The restaurant is good
We had a good stay at the Aquastar hotel. However, the water coming out of the tap of the Jacuzzi (the main reason for chosing the hotel) obviously comes out of the sea more or less uncleaned and therefore was brownish and smelled like seaweed making it uncomfortable to use. Also the beach was full of seaweed and smelled accordingly. While the natural phenomenon is of course not the hotel's fault, not cleaning the site (as opposed to other parts of the beautiful beach) is. The hotel and room themselves have been clean and the staff superfriendly. Nicer beach areas are easily walkable.
Todo está en remodelación. Elegí la propiedad y pague un poco más por que tiene alberca y la alberca estaba en mantenimiento. Pague un poco más por una mejor habitación y la habitación estaba en mantenimiento. Tienen una “alberca” en el roof, pero no es una alberca, es un mini jacuzzi. Se ve que quieren mejorar, pero la realidad es que no deberían anunciar cosas que no tienen o están en mantenimiento.
El área de la playa está bien, solo si les falta limpiar un poco a la orilla de la playa, pues incluso encontramos un traje de baño y una loza. El personal es muy amable y los desayunos están muy bien servidos.