At this Cheyenne hotel, you'll be within 6 miles (10 km) of Messenger's Old West Museum and 9 miles (15 km) of Cowgirls of the West Museum. Also within 9 miles (15 km) are Wyoming Transportation Museum and Nelson Museum of the West.
Renovated in 2017
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 74 guestrooms also offer free WiFi and TVs with satellite channels. Coffee/tea makers, free local calls, and free bottled water are also available.
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Bed Count1 King BedMaximum Occupancy
4 Max
Standard Room, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)
Bed Count1 King BedMaximum Occupancy
4 Max
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 2 Queen Beds, Accessible, Bathtub
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Best Western Plus Frontier Inn ratings based on 23 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Best Western Plus Frontier Inn
Everyone (9)Couples (2)Family (5)
2 out of 5
For $185 total, I expected a lot more.
The pool and hot tub were closed due to lack of chlorine (biggest selling points for us but understand the shortage). Nor could we access the fitness center (no good explanation given). If amenities are not available then the price should reflect that. In today’s world, why can’t the manager update sites like Travelocity that amenities are not available? It’s like bait and switch when the app/web says one thing but we arrive and find the selling points are inaccessible.
And since I booked through Travelocity, they couldn’t provide a discount?!
I blame the partnership of hotel and Travelocity for not having warnings of amenities closures and for not being able to make the situation right with a discount. Could not walk away and find a new place after driving 12 hrs, just needed to relax, get a bit of exercise, and pass out.
Overall, very disappointing stay. The “free” breakfast (nothings free, they cook the price in to the room) was also mediocre for a nearly $200 stay.
I expect more from Best Western. And Travelocity needs to figure out how to get hotel info updated when amenities are closed.
Posted by a verified traveller on 18 Aug. 2021
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Comment from Hotel Management
20 Aug. 2021
by Travis
Thank you for sharing your experience. We would like to make this up to you. Please contact Jamie at the hotel and she will provide some options for to make it up to you.
4 out of 5
Clean, comfortable… lovely stay after a long day on thr road.
Posted by a verified traveller on 12 Jul. 2021
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Comment from Hotel Management
12 Jul. 2021
by Amanda D.
We understand how much traveling takes it out of you; so we're honored you chose to rest your head with us! Enjoy your time on the road!
5 out of 5
Friendly staff. Hotel and Rooms were clean. Beds were comfortable.
Posted by a verified traveller on 16 Jun. 2021
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Comment from Hotel Management
18 Jun. 2021
by Amanda D.
We love hearing this, thanks so much! We're so happy you loved our staff, cleanliness and comfy beds! Enjoy your travels!
5 out of 5
Friendly and welcoming staff. Nice pool. Beds were extremely comfortable. Ample parking for moving trucks and vehicles with trailers.
Posted by a verified traveller on 16 Jun. 2021
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Comment from Hotel Management
18 Jun. 2021
by Amanda D.
Thanks for this outstanding review - we're so happy you had a great time with us and enjoyed our staff, the pool, your bed and the spacious parking! We can't wait to see you again soon!
5 out of 5
Posted by a verified traveller on 24 Jul. 2020
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Comment from Hotel Management
27 Jul. 2020
by Amanda D.
A perfect 5/5! Thanks for making us blush! Enjoy your travels and come see us again soon!
5 out of 5
Perfect!! Fun the moment we walked in.. Super nice staff!!! Great room!! Very clean!! Wonderful breakfast!!
Posted by a verified traveller on 17 Nov. 2019
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Comment from Hotel Management
18 Nov. 2019
by Amanda D.
We are loving all of your exclamation points! Thank you so much for your wonderful review and for making our day! Come see us again soon!
5 out of 5
Clean and friendly and great breakfast. People went out of the way to make us happy.
Posted by a verified traveller on 6 Sep. 2019
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Comment from Hotel Management
6 Sep. 2019
by Amanda D.
That's so great to hear, thank you so much for sharing your great experience! Happy trails!
5 out of 5
Was a nice place to stay. Free shuttle to Cheyenne Frontier Days was a great bonus. Would definitely stay there again..
Posted by a verified traveller on 23 Jul. 2019
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Comment from Hotel Management
23 Jul. 2019
by Judy
Thank you so much for such a positive review. We are happy you enjoyed our Happy Hour and the Shuttle and look forward to seeing you next year.
5 out of 5
Very comfortable place, easy access to car. Bed was comfortable, close to 80, dog friendly.
Posted by a verified traveller on 19 Apr. 2019
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Comment from Hotel Management
22 Apr. 2019
by Amanda D.
These are five things we love to hear! Thank you! We're so glad you enjoyed your stay and we hope to see you again soon! Safe travels!
3 out of 5
The toilet ran randomly. The A/C system wasn't working correctly. We turned it down to 66 degrees which for me would be FREEZING but it was barely comfortable, still too warm for me.
Posted by Helen, from Ohio on 30 Jul. 2018
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Comment from Hotel Management
31 Jul. 2018
by Amanda D.
Hi Helen! We're so sorry to hear this. Our maintenance staff is really great at responding to issues like this as soon as they come up! We hope we were able to remedy the situation for you quickly. We will definitely ensure the bathroom and A/C are 100% for future guests, thank you for letting us know about it!
Best Western Plus Frontier Inn offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western Plus Frontier Inn also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Best Western Plus Frontier Inn was completed in May 2017. This Cheyenne hotel is smoke free.
1 building
74 guestrooms or units
3 levels
Deli
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Convenience store
Newspapers in lobby (free)
Elevator
No smoking on site
1 conference room
Family Friendly Amenities
Number of indoor pools - 1
Free WiFi
Grocery/convenience store
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
, Internet access (complimentary)
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Best Western Plus Frontier Inn offers 74 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Television
Satellite channels
Refrigerator
Microwave
Coffee maker
Shower
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Wheelchair accessible
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 30 per accommodation, per night
Only dogs and cats are allowed
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 30 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Best Western Frontier
Best Western Frontier Inn
Best Western Plus Frontier
Best Western Plus Frontier Cheyenne
Best Western Plus Frontier Inn
Best Western Plus Frontier Inn Cheyenne
Cheyenne Sleep Inn
Sleep Inn Cheyenne
Best Plus Frontier Cheyenne
Best Western Plus Frontier Inn Hotel
Best Western Plus Frontier Inn Cheyenne
Best Western Plus Frontier Inn Hotel Cheyenne
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
