Candlewood Suites Cheyenne, an IHG Hotel

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

• No rollaway/extra beds available
• No cribs (infant beds) available
• Noise-free rooms not guaranteed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Debit cards
• UnionPay
• Staffed front desk
• Carbon monoxide detector
• Smoke detector
• LGBTQIA friendly
• Credit card pre-authorization
• Property is cleaned with disinfectant
• Staff does not wear personal protective equipment
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are not in place
• Contactless check-in is not available
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are not available
• No gap period between guest stays
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property does not follow sanitization practices of any association
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities onsite
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in