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Hotel y Aguas Termales de Chignahuapan

3.5 star property
Family-friendly 3.5-star hotel with free water park

Choose dates to view prices

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Front of property
Property grounds
Hot tub, steam room, hot springs, body treatments, aromatherapy
Hot tub, steam room, hot springs, body treatments, aromatherapy
Hot tub, steam room, hot springs, body treatments, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300
  • Place, Laguna de Chignahuapan
    ‪6 min drive‬
  • Place, Chignahuapan Downtown Park
    ‪8 min drive‬
  • Place, Basilica of the Immaculate Conception
    ‪8 min drive‬

Room options

Junior Room

9.8 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Club Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Chignahuapan

On river.You'll be within 3 miles (5 km) of Laguna de Chignahuapan and 6 miles (10 km) of Parroquia de Santiago Apóstol with a stay here. Basilica of the Immaculate Conception and Kiosco Mudéjar are also within 6 miles (10 km).

What's nearby

  • Laguna de Chignahuapan - 6 min drive - 3.8 km
  • Chignahuapan Downtown Park - 8 min drive - 4.5 km
  • Basilica of the Immaculate Conception - 8 min drive - 4.5 km
  • Parroquia de Santiago Apóstol - 8 min drive - 4.5 km
  • Casa del Axolote - 8 min drive - 4.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ‪Restaurant El Legado - ‬11 min drive
  • ‪Café Del Centro - ‬11 min drive
  • ‪Antojitos Mexicanos Doña Chuy - ‬11 min drive
  • ‪Restaurante "La Puerta - ‬10 min drive
  • ‪El Veneno - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Family-friendly 3.5-star hotel with free water park
Hotel y Aguas Termales de Chignahuapan offers its guests a full-service spa, hot springs, and a complimentary water park. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4750 square feet (441 square meters) and includes a conference center. An indoor pool, a children's pool, and a sauna are also featured at the family-friendly Hotel y Aguas Termales de Chignahuapan. Self parking is free.

This 3.5-star Chignahuapan hotel is smoke free.

  • 65 guestrooms or units
  • 4750 sq ft of conference space
  • 441 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel y Aguas Termales de Chignahuapan offers 65 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers and spring water baths.

This Chignahuapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.

Similar properties

Interior
Hotel Osalle Inn
Chignahuapan
  • Pool
  • Parking included
  • Free WiFi
  • Room service
4.5 out of 5, Wonderful, 142 reviews
The price is CA $96
CA $114 total
includes taxes & fees
Jul 1 - Jul 2
Hotel Osalle Inn

Property amenities

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free water park
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel y Aguas Termales de Chignahuapan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 7:30 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

How close is Hotel y Aguas Termales de Chignahuapan to the airport?

Hotel y Aguas Termales de Chignahuapan is 77.6 mi (127-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel y Aguas Termales de Chignahuapan?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Hotel y Aguas Termales de Chignahuapan on Jun 17, 2026 start from CA $184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel y Aguas Termales de Chignahuapan have an airport shuttle?

Airport shuttle services are not available at Hotel y Aguas Termales de Chignahuapan.

Does Hotel y Aguas Termales de Chignahuapan offer free breakfast?

Hotel y Aguas Termales de Chignahuapan does not offer free breakfast.

Is there a casino at Hotel y Aguas Termales de Chignahuapan?

No, there is no casino at this hotel.

What time is check-in at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. A fee applies for early check-in.

Is there free parking at Hotel y Aguas Termales de Chignahuapan?

This hotel offers free self parking.

Does Hotel y Aguas Termales de Chignahuapan have a pool?

Hotel y Aguas Termales de Chignahuapan features an indoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hotel y Aguas Termales de Chignahuapan have a restaurant?

Yes, there is a restaurant on site.

Does Hotel y Aguas Termales de Chignahuapan have a spa?

This hotel has a spa, which features massages, body scrubs, and body treatments.

How close is Hotel y Aguas Termales de Chignahuapan to downtown Chignahuapan?

Hotel y Aguas Termales de Chignahuapan is 9.3 mi away from Chignahuapan.

Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 168 reviews
Rating 8 - Good. 50 out of 168 reviews
Rating 6 - Okay. 17 out of 168 reviews
Rating 4 - Poor. 5 out of 168 reviews
Rating 2 - Terrible. 10 out of 168 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Phyllis

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes, after they finally found my reservation the room was nice, but there was no water in the pool overlooking it
You might want to check if the pools are available for instance the children’s pool with slides, etc.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Viviana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was our first time there, the rooms were very smelly, the food variety was limited specifically for the kids. And the transportation was very limited. We definitely not coming back.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Diana

Disliked: Amenities, property conditions & facilities
Rooms were dirty, rat poop everywhere, things were falling apart.
Stayed 1 night in Oct 2024
Verified

8/10 Good

MARCO ANTONIO

No comments
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

LEOPOLDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is DATED....!!.. after 80 years of service it needs an update.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, property conditions & facilities
No coffe in the roon
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

jose luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Claudia

The property does not respect
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kathya

Liked: Cleanliness
Muy lindo Habitaciones bien Trato amable Comida regular
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejorar el internet es muy pésimo
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Carlos

La habitación y los servicios que tomamos nos encantaron
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lourdes

Liked: Cleanliness, amenities
Habitacion le faltaba mantenimiento al lavabo.ek personal de la recepción no fue tan amable.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Antonio

Liked: Cleanliness, amenities
La habitación es muy sencilla para el costo y falta mantenimiento. Perosnal amable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo bien, el personal muy amable, las instalaciones limpias, bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien? Disfrutamos el hotel con la family. Descanso excelente, un buen lugar para pasarla bien y relajarse con la family.
Stayed 1 night in Oct 2025
Verified

8/10 Good

JOSE DE JESUS

Liked: Staff & service, property conditions & facilities, room comfort
En general todo bien, el personal es amable aunque las chicas de recepción más o menos. Y puntos mejorar, la recepción es súper lenta y la comida muy mala, tiene buena vista pero nada de sabor. Nos hemos quedado 3 veces en el hotel y siempre han sido los mismos puntos.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Yevanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estubo exelente menos la comida no nos gusto nada de nada
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy seguro y la atención es excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 2 nights in Sep 2025
Verified

8/10 Good

José

Liked: Cleanliness
El agua de la regadera no está caliente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wifi X

Solo su wifi no sirve pero te la pasas genial.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Henkel Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, personal muy amable sobre todo en restaurante, precios de alimentos y bebidas accesibles
Stayed 1 night in Sep 2025
Verified

8/10 Good

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar agradable

La alberca exclusiva del hotel es muy agradable el problema es que en ocasiones la vacían y por lo tanto no la puedes usar
Stayed 1 night in Aug 2025