Christchurch City Centre stay.With a stay at this Christchurch City Centre hotel, you'll be steps from Chalice and Cashel Street Shopping Area. The Terrace and Cathedral Square are also within half a mile (1 km).
What's nearby
Cathedral Square - 1 min walk
Te Pae Christchurch Convention and Exhibition Centre - 5 min walk
Hagley Park - 10 min walk
Christchurch Casino - 12 min walk
Christchurch Public Hospital - 15 min walk
Getting around
Christchurch Railway Station - 10 min drive
Christchurch International Airport (CHC) - 20 min drive
Restaurants
The Rockpool Bar - 2 min walk
The Craft Embassy - 3 min walk
Burger King - 1 min walk
Rollickin Gelato Café - 3 min walk
Joe's Garage Christchurch Central - 2 min walk
About this property
Christchurch City Hotel
Family-friendly 4-star hotel near Hagley Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Christchurch City Hotel.
This 4-star Christchurch hotel is smoke free.
46 guestrooms or units
6 levels
Built in 2021
Childcare (surcharge)
Terrace on the roof
Breakfast available (surcharge)
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.
This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay
Property amenities
Family friendly
Babysitting (surcharge)
Mini golf
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 1640 ft (NZD 10 per day); discounts available
24-hour roundtrip airport shuttle (surcharge)
Food and drink
Full breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 25-30 per person
1 restaurant
1 bar
Things to do
Bicycle rentals
Bike parking
Golf driving range
Mini golf
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 60.0 per day.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately NZD 25–30 per person
Airport shuttle fee: NZD 50.00 per person (one-way)
Nearby parking fee: NZD 10 per day (1640 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 60.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
National rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch
Christchurch City Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 153 out of 216 reviews" "
10 - Excellent
153
Rating 8 - Good. 51 out of 216 reviews" "
8 - Good
51
Rating 6 - Okay. 8 out of 216 reviews" "
6 - Okay
8
Rating 4 - Poor. 2 out of 216 reviews" "
4 - Poor
2
Rating 2 - Terrible. 2 out of 216 reviews" "
2 - Terrible
2
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Florrie, Celebration
Travelled with partner
1 Feb 2024
Liked: Amenities
Our executive suite was a corner unit with beautiful Mountain View. Daily housekeeping, beautiful rooftop bar/restaurant, very efficient elevator, marble bathroom but no body lotion. Walkable to all places. Highly recommend.
Convenient location with easy access to restaurants and shops. Late check-outs are charged at NZD20/hour, and the hotel was unable to store luggages in their storage room.
Very nice new hotel. Clean and comfortable and right in the middle of town. We didn’t use our car at all. Shame the restaurant/ bar was closed on a Tuesday as his wasn’t advertised
My room was lovely with a comfortable bed. It was clean, nicely furnished and very roomy. Fabulous tea choices, the shower was fantastic with incredible water pressure and I was quite pleased. The staff was helpful and knowledgeable.
Other reviews mentioned people who are homeless ourside. It seems to me that every major city has that issue, Christchurch is no different and it's not the fault of the hotel.
Should I find myself in Christchurch again I woukd definitely book a room here again.
All good, but a bit of a shock to learn that we had booked a room with no windows. Turns out that if you read the fine, fine print, it is disclosed. They offered to upgrade us for $100NZD. No thank you. The room was clean and quiet - no complaints.