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Christchurch City Hotel

4.0 star property
Family-friendly 4-star hotel near Hagley Park

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Christchurch City Hotel

Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View
Front of property
Breakfast and dinner served, French cuisine
Reception
Executive Suite | Bathroom

Overview of Christchurch City Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Popular LocationCathedral Square1 min walk
  • Popular LocationChristchurch Casino12 min walk
  • Popular LocationChristchurch Public Hospital15 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)20 min drive

Room options

Executive Studio, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio

  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, No Windows

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Christchurch

Christchurch City Centre stay.With a stay at this Christchurch City Centre hotel, you'll be steps from Chalice and Cashel Street Shopping Area. The Terrace and Cathedral Square are also within half a mile (1 km).

What's nearby

  • Cathedral Square - 1 min walk
  • Te Pae Christchurch Convention and Exhibition Centre - 5 min walk
  • Hagley Park - 10 min walk
  • Christchurch Casino - 12 min walk
  • Christchurch Public Hospital - 15 min walk

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • The Rockpool Bar - 2 min walk
  • The Craft Embassy - 3 min walk
  • Burger King - 1 min walk
  • Rollickin Gelato Café - 3 min walk
  • Joe's Garage Christchurch Central - 2 min walk

About this property

Christchurch City Hotel

Family-friendly 4-star hotel near Hagley Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

  • 46 guestrooms or units
  • 6 levels
  • Built in 2021
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Mini golf

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1640 ft (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 25-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Bike parking
  • Golf driving range
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25–30 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 153 out of 216 reviews" "
Rating 8 - Good. 51 out of 216 reviews" "
Rating 6 - Okay. 8 out of 216 reviews" "
Rating 4 - Poor. 2 out of 216 reviews" "
Rating 2 - Terrible. 2 out of 216 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florrie, Celebration

Travelled with partner
Liked: Amenities
Our executive suite was a corner unit with beautiful Mountain View. Daily housekeeping, beautiful rooftop bar/restaurant, very efficient elevator, marble bathroom but no body lotion. Walkable to all places. Highly recommend.
Stayed 3 nights in Jan 2024

8/10 Good

Yi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location with easy access to restaurants and shops. Late check-outs are charged at NZD20/hour, and the hotel was unable to store luggages in their storage room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary, Evansville

Liked: Property conditions & facilities
Try the riverside market
Stayed 1 night in Jan 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Our concern was the several homeless overnight set ups just off the entrance of the hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ace restaurant
Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
Relaxing trip away. Friendly staff. Felt welcomed
Stayed 2 nights in Jan 2024

10/10 Excellent

Loraine

Travelled with partner
Liked: Amenities
Very nice new hotel. Clean and comfortable and right in the middle of town. We didn’t use our car at all. Shame the restaurant/ bar was closed on a Tuesday as his wasn’t advertised
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely with a comfortable bed. It was clean, nicely furnished and very roomy. Fabulous tea choices, the shower was fantastic with incredible water pressure and I was quite pleased. The staff was helpful and knowledgeable. Other reviews mentioned people who are homeless ourside. It seems to me that every major city has that issue, Christchurch is no different and it's not the fault of the hotel. Should I find myself in Christchurch again I woukd definitely book a room here again.
Stayed 1 night in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
No window? Seriously?
All good, but a bit of a shock to learn that we had booked a room with no windows. Turns out that if you read the fine, fine print, it is disclosed. They offered to upgrade us for $100NZD. No thank you. The room was clean and quiet - no complaints.
Stayed 1 night in Jan 2024