Christchurch City Hotel

4.0 star property
4-star hotel near Cashel Mall

Choose dates to view prices

Photo gallery for Christchurch City Hotel

Restaurant
Reception
Executive Studio, 1 King Bed, City View
Front of property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio

9.6 out of 10
Exceptional
(55 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3

Executive Suite

  • Sleeps 4

Studio

  • Sleeps 2

About the area

Christchurch

Christchurch City Centre stay.A stay at this Christchurch City Centre hotel places you steps from Cashel Mall and within a 5-minute walk of Bridge of Remembrance. Riverside Market and Te Pae Christchurch Convention and Exhibition Centre are also within half a mile (1 km).

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Riverside Market - 3 min walk - 0.3 km
  • New Regent Street - 3 min walk - 0.3 km
  • Hagley Park - 8 min walk - 0.7 km

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • ‪The Craft Embassy - ‬3 min walk
  • ‪The Little Fiddle - ‬3 min walk
  • ‪The Rockpool Bar - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪J-Bings - ‬3 min walk

About this property

Christchurch City Hotel

4-star hotel near Cashel Mall
As a guest of Christchurch City Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Christchurch City Hotel also features concierge services, a front-desk safe, and a porter.

This 4-star Christchurch hotel is smoke free.

  • 46 guestrooms or units
  • 6 levels
  • Built in 2021
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Babysitting

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 605 reviews
Rating 8 - Good. 127 out of 605 reviews
Rating 6 - Okay. 22 out of 605 reviews
Rating 4 - Poor. 6 out of 605 reviews
Rating 2 - Terrible. 10 out of 605 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

V. Michael

Great location, suite was huge
Stayed 5 nights in Nov 2025

8/10 Good

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few things strange in the hotel. Shower needed a bit of maintenance
Stayed 1 night in Nov 2025

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located hotel with friendly staff and comfortable rooms.
Stayed 1 night in Nov 2025

6/10 Okay

Christian

Business traveller
Liked: Cleanliness
Easy check in. Very clean. Mattress was hard as a rock. Couldn’t sleep a wink.
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central location, great shower, very clean, quiet rooms comfortable bed
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda, Whittaker

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Great location. Within easy walking distance of everything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 4 nights in Nov 2025

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, amenities
Nice hotel, great location! Spotless, quiet. Great breakfast upstairs! Highly recommend, especially for downtown Christchurch location.
Stayed 1 night in Nov 2025

10/10 Excellent

Ying

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room is clean and the bed is comfortable, location is great!
Stayed 4 nights in Nov 2025

10/10 Excellent

J

Stayed 2 nights in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Modern clean spacious rooms, very quiet and very central to everything especially if on foot, close to excellent metro bus terminal
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room! Friendly staff! Great after hours checkin instructions! 10/10 will stay here again when passing through Christchurch next time! Cheers!
Stayed 2 nights in Nov 2025

6/10 Okay

Kush

Stayed 1 night in Nov 2025

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 2 nights, great location, room was spacious, 1 breakfast was very nice, choose from a few selections on menu,
Stayed 3 nights in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Very clean room. Great location and great value for money
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our very late arrival was prepped in advance, and the room that greeted us was lovely in every way.
Stayed 2 nights in Oct 2025

10/10 Excellent

Malcolm Gregg

Liked: Cleanliness, staff & service, amenities
Very friendly staff, clean room and excellent location.
Stayed 2 nights in Oct 2025

8/10 Good

Tony

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kanishka

Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect - great shower - helpful staff - a short but very good stay
Stayed 1 night in Oct 2025

8/10 Good

Ron, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good not really what I expected. The picture of what it showed the room I booked was not like the room I was given, pictures are not accurate. Otherwise vclose to shopping and restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025