Upon check-in I was met with a young lady who was more interested in her phone in the back room than helping the guests who arrived around 8:00PM. The elevator smelled like Snoop was a long term guest and the room was less than clean. I wasn’t expecting a 5 star hotel but at bare minimum, clean. Breakfast was simple but decent and that area was pretty clean. 👍. We were told if we needed our room cleaned since we had a 3 day stay, we would need to call in the morning before 11:00 AM. I called in the morning after our first night, only asking for additional towels, they said they would be delivered before 4:00, which was fine since we were out and about during the day. NO CLEAN TOWELS. We went downstairs to 1) ask for clean towels and 2) for additional towels for the pool area. Was told we would get towels delivered to the room and was told the towels were out at the pool area. We went and looked, no towels. Came back at told the front counter rep and she said“maintance is on break and I don’t do their job!” I figured well if they are ok with me soaking wet coming into the halls of the hotel, so be it. After night two I called before 11:00 AM and asked for our room to be cleaned, was told “Will do…” returned around 4:00-4:30… Nothing was cleaned. If I could give zero stars, I would. Now to be fair, I chose this hotel for price, it was several hundreds less than a comfort Inn next to SDSU. Again I wasn’t expecting a grand hotel but at bare minimum, do what you say.