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Candlewood Suites Cincinnati Northeast-Mason by IHG

3.0 star property
3-star guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Candlewood Suites Cincinnati Northeast-Mason by IHG

Relax and socialize by the pool, surrounded by lounge chairs and tables.
Welcome to our reception area, featuring a digital screen and comfortable seating.
Welcome to our hotel lobby, featuring a reception area with seating, a kitchenette with a refrigerator and coffee machine, and a statement pillar.
Two single beds with white bedding and a bedside table with a lamp, a television, and a kitchenette area with a microwave and a coffee maker.
Enjoy cooking in this fully equipped kitchen with a refrigerator, microwave, coffee maker, dishwasher, and sink.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

View in a map
5070 Natorp Blvd, Mason, OH, 45040
  • Kings Island
    ‪8 min drive‬
  • Lindner Family Tennis Center
    ‪8 min drive‬
  • Liberty Center
    ‪14 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

Two single beds with white bedding and a bedside table with a lamp, a television, and a kitchenette area with a microwave and a coffee maker.

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Two single beds with white bedding and a bedside table with a lamp, a television, and a kitchenette area with a microwave and a coffee maker.

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-in Shower)

Relax in a cozy space with a neatly made bed, armchair, and lamp.

Standard Room, 1 King Bed (Walk-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Relax in a cozy space with a neatly made bed, armchair, and lamp.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in a cozy space with a neatly made bed, armchair, and lamp.

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Relax in a cozy space with a neatly made bed, armchair, and lamp.

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Bath Shower Combo)

Relax in a stylishly arranged room with a comfortable bed, sofa, and desk.

Standard Room, Multiple Beds (Bath Shower Combo)

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Relax in a cozy space with a comfortable sofa, flat-screen TV, and a neatly made bed.

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

Two single beds with white bedding and a bedside table with a lamp, a television, and a kitchenette area with a microwave and a coffee maker.

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the area

Mason

In shopping district.At this Mason hotel, you'll be within 6 miles (10 km) of Kings Island and 9 miles (15 km) of Liberty Center. Also within 9 miles (15 km) are Kenwood Towne Centre and Sharonville Convention Center.

What's nearby

  • Great Wolf Lodge Cincinnati Mason - 8 min drive - 9.9 km
  • Kings Island - 8 min drive - 9.3 km
  • Lindner Family Tennis Center - 8 min drive - 9.6 km
  • Sharonville Convention Center - 11 min drive - 16.3 km
  • Liberty Center - 14 min drive - 13.8 km

Getting around

  • Cincinnati Union Terminal - 26 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Panda Express - ‬5 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Bibibop Asian Grill - ‬4 min walk

About this property

Candlewood Suites Cincinnati Northeast-Mason by IHG

3-star guestrooms with comfy beds
Candlewood Suites Cincinnati Northeast-Mason by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Candlewood Suites Cincinnati Northeast-Mason by IHG. Self parking is free.

This 3-star Mason hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Candlewood Suites Cincinnati Northeast-Mason by IHG offers 128 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish, Ukrainian

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 825 reviews
The price is CA $92
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason by IHG
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Mason
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel Mason

Candlewood Suites Cincinnati Northeast-Mason by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

A few ants and what looked like a tick. Near/on the bed.
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean big room. Nice staff
Stayed 1 night in May 2025

6/10 Okay

Tyler

Liked: Staff & service
Disliked: Cleanliness
Found a contact lens in our bed during second day of our stay and we dont wear contacts.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 5 nights in Apr 2025

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out were very smooth. Staff was friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenyon

Stayed 1 night in Apr 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for the price

Overall, the hotel was worth the value. The room was clean and conveniently located for Kings Island. The room layout was little awkward. For instance, you couldn't shut the bathroom door while in the bathroom. The pool floor was dirty, there were no pool towels and there was garbage on the tables.
Stayed 2 nights in Apr 2025

6/10 Okay

Allen

Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I had a wonderful time on the first day but the second day, noticed a bed bug crawling on a pillow. We packed up and I told the front desk lady that we were leaving and would like a refund for the next day (we were staying again) but didnt want to stay after finding the bug. I understand its not their fault, things happen. I was frustrated because I wanted a refund for the night we were not staying but I never got a clear answer on if it was happening or not when I left. I am pleased to say it has been refunded now. Thank you for handling this matter.
Stayed 2 nights in Mar 2025

4/10 Poor

Chameka

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lay out of the room, updated ,clean,
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable clean full kitchen pool
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

David, Maumee

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The mattress needed to be replaced badly. Didn't get a greet night of sleep either night.
Stayed 2 nights in Feb 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite had excellent amenities. This would be great for an extended stay! We will definitely visit again.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David, Cherry Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jamasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! I was greeted as soon as the doors closed behind me. The staff were very welcoming & attentive. They offered to respond right away if a need arose….none did. The hotel is very nice, updated & surrounded by plenty of restaurants & shopping areas. This was my first time staying here & I was impressed. Will be using them in the future. My grandson swam & complained the water was cold after we had been advised it would be warm. That’s all I got🤗
Stayed 1 night in Feb 2025