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Four Points by Sheraton Ciudad Juárez

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Four Points by Sheraton Ciudad Juárez

Lobby
Exterior
Lobby
Bar (on property)
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Plaza de las Americas
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the area

Ciudad Juárez

In Ciudad Juárez .Stay at this Ciudad Juárez hotel and you'll be within half a mile (1 km) of UACJ - Universidad Autónoma de Ciudad Juárez and 2 miles (3 km) of Paso del Norte Cultural Center. Edificio de Posgrado UACH and Hospital de la Mujer are also within 2 miles (3 km).

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.5 km
  • Paso del Norte Cultural Center - 15 min walk - 1.3 km
  • Plaza de las Americas - 3 min drive - 1.9 km
  • Technological Institute of Ciudad Juárez - 3 min drive - 2.3 km
  • Plaza Portales 802 - 3 min drive - 2.7 km

Getting around

  • El Paso Union Depot - 27 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 26 min drive

Restaurants

  • ‪El Zaguaro - ‬9 min walk
  • ‪Great American Steak - ‬3 min walk
  • ‪El Rincon, Comida casera. - ‬13 min walk
  • ‪Burritos Aquimichu - ‬9 min walk
  • ‪Barbacoa "El Guero - ‬8 min walk

About this property

Four Points by Sheraton Ciudad Juárez

3.5-star guestrooms with free WiFi
Four Points by Sheraton Ciudad Juárez offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Four Points by Sheraton Ciudad Juárez. A shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 139 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hotel Lucerna Ciudad Juarez
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  • Breakfast included
  • Parking included
  • Free WiFi
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The price is CA $139
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Four Points by Sheraton Ciudad Juárez Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 583 reviews
Rating 8 - Good. 80 out of 583 reviews
Rating 6 - Okay. 41 out of 583 reviews
Rating 4 - Poor. 23 out of 583 reviews
Rating 2 - Terrible. 25 out of 583 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennyfer

Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
All great overall!
Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025

2/10 Terrible

Gabriel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I still trying to figure it out. I booked the hotel through Expedia. Specifying the day I was checking in and the day I was checking out. When I arrived at the hotel, for some weird reason, the hotel had my expedia reservation for a different day, 7 days prior. In the hotel they had as a No show. So, when I show up after driving more than 7 hours, the employee of the hotel tells me that I don't have a reservation even though in my Expedia app it shows that my reservation is for the day I arrived. Nevertheless, the hotel didn't want to take responsibility and they blamed Expedia. So I am in another country, very exhausted after driving more than 7 hours and waiting for an hour to cross the border without a reservation, without a place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge, Odessa

Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Florlena

Liked: Cleanliness, staff & service, property conditions & facilities
great service and food
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed needed more pillows
Stayed 2 nights in Oct 2025

10/10 Excellent

Tatiana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

LILIA

Stayed 1 night in Oct 2025

10/10 Excellent

JEREMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Bar has old fashioned in the menu, but it isn’t good. Everything else is solid.
Stayed 1 night in Oct 2025

8/10 Good

Polo

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excelent
I like the pool!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops super close, and safe!
Stayed 1 night in Sep 2025

10/10 Excellent

Alfredo

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is 5 stars ,from the parking to the rooms everything is excellent,
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities
Excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment. Friendly staff. Awesome Steak House on sight.🔥
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Stayed 1 night in Sep 2025