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Gamma Ciudad Juarez

3.5 star property
3.5-star Colonial hotel near Plaza de las Americas

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Photo gallery for Gamma Ciudad Juarez

Relax by the serene pool, surrounded by lounge chairs and umbrellas, with the hotel's architecture reflected in the calm waters.
Two single beds with white linens and a wooden headboard, a desk with a chair and mirror, and artwork adorn the room.
Stroll through this serene courtyard, surrounded by lush greenery and a central tree, under the elegant archways.
Relax in the serene courtyard surrounded by lush greenery and arched balconies.
Relax in style amidst lush greenery and contemporary seating.

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315
  • Plaza de las Americas
    ‪2 min walk‬
  • Bridge of the Americas
    ‪3 min drive‬
  • Paso del Norte International Bridge
    ‪4 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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Hotel Colonial Ciudad Juarez

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.5 out of 5, Good, 841 reviews
Hotel Colonial Ciudad Juarez

About the area

Ciudad Juárez

Zona Pronaf stay.At this Zona Pronaf hotel, you'll be within a 5-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. El Paso Zoo and Chamizal National Memorial are also within 3 miles (5 km).

What's nearby

  • Plaza de las Americas - 2 min walk - 0.2 km
  • Paso del Norte Cultural Center - 10 min walk - 0.9 km
  • Bridge of the Americas - 3 min drive - 3.5 km
  • Paso del Norte International Bridge - 4 min drive - 3.8 km
  • American Consulate - 11 min drive - 9.9 km

Getting around

  • El Paso Union Depot - 20 min drive
  • El Paso International Airport (ELP) - 24 min drive

Restaurants

  • ‪San Martin Cantina Tradicional - ‬5 min walk
  • ‪La Choza - ‬7 min walk
  • ‪El Taco Tote - ‬7 min walk
  • ‪La Choperia - ‬5 min walk
  • ‪El Toro Bronco Real Suc. Americas - ‬8 min walk

About this property

Gamma Ciudad Juarez

3.5-star Colonial hotel near Plaza de las Americas
Gamma Ciudad Juarez offers its guests a health club and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 16490 square feet (1532 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Gamma Ciudad Juarez. Limited free parking is available on a first-come, first-served basis. A complete renovation of Gamma Ciudad Juarez was completed in July 2022.

This Colonial Ciudad Juárez hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 16490 sq ft of conference space
  • 1532 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gamma Ciudad Juarez offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations are furnished with king sofa beds. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Hotel Lucerna Ciudad Juarez

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,021 reviews
The price is CA $120
CA $144 total
includes taxes & fees
Aug 3 - Aug 4
Hotel Lucerna Ciudad Juarez

Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 265 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 990 per pet, per night, plus a deposit of MXN 3500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 265 for adults and MXN 180 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 990 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Gamma Ciudad Juarez Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1013 reviews
Rating 8 - Good. 249 out of 1013 reviews
Rating 6 - Okay. 95 out of 1013 reviews
Rating 4 - Poor. 49 out of 1013 reviews
Rating 2 - Terrible. 59 out of 1013 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Victor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inviting the moment I pulled in, and welcomed the moment I walked in. Helpful staff, and the bartender was awesome!
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

enrique m.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, will definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Erwin

Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was good and the staff was super friendly and welcoming
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elias, Midland

Stayed 1 night in Mar 2025

8/10 Good

Edmundo

Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

cindy teodora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

cindy teodora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay
Stayed 1 night in Mar 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Liudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very, very nice - amenities are beautiful and clean, rooms are convenient and spacious, restaurant is nice and big. During the day there are barely any people there. However, I asked the front desk specifically NOT to do housekiiping in my room ( I don't understand the need to change towels and clean daily), and came nack from the gym to find the cleaning lady inside and a string smell of cleaning solution, which I cannot stand! Front desk can clearly be improved. They could also use an air freshener/scent in the main lobby. And please, stop stamping the toilet paper, it's very inconvenient to use it after!
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay
Stayed 1 night in Mar 2025

6/10 Okay

Liudmila

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Edit : I'm speechless. Frond desk does whatever they want 🙈 I asked them NOT to do the housekeeping on my room ON PURPOSE, because I don't need my bed made daily and fresh towels daily !!!! It's driving me crazy, what a waste of resources !!!! I come back from the gym to find the cleaning lady inside and a strong smell of chemicals that I cannot stand !!!! I went to the front desk furious. Now I'm waiting outside of my room for this smell to evaporate while I cannot even go back inside my room to take shower. This hotel is very, very nice inside. You can get a quiet room on the parking lot side, or a one inside with a view. The restaurant is spacious, the pool and lounge are beautiful. The only thing is that in the lobby they need some aroma because it smells like the pipes. During the day the hotel seems to be almost empty. Gym is pretty decent, the staff is attentive. I just don't understand the need for housekeeping service if im only staying in the hotel for 2 days. That's unnecessary. Also, please don't stamp toilet paper ! It's very inconvenient to use it after !!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Stayed 1 night in Feb 2025

2/10 Terrible

Jacquelene

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025