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4.4 out of 5

"I’ve been here for 7 days possible a couple more,I am at the 5th floor and the elevator broke two days down already.I would offer a one day courtesy t ... " More

By a verified traveller on Tue 12 Dec 2023

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Hotel Description

3-star eco-certified hotel near American Consulate

In shopping district

At this hotel, you'll be steps from International Medical Clinic and American Consulate. Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a snack bar/deli, and dry cleaning are also on offer.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $93* Per night/room 28 Apr. - 29 Apr.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

ibis Juarez Consulado ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Juarez Consulado

Everyone (4) Couples (1) Family (2)
3 out of 5
I’ve been here for 7 days possible a couple more,I am at the 5th floor and the elevator broke two days down already.I would offer a one day courtesy to compensate the inconvenient of this issue.other than that it is perfect for business stay.

Posted by , from Sparks on 12 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by Gerencia

Dear Martin,Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns.Sincerely,Israel García – General Manageribis Juárez Consulado

5 out of 5

Posted by on 26 Oct. 2023

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4 out of 5
Let’s say I didn’t like the space on the room , A believe a prisoner has more room in his cell, The Tv reception is terrible for cable tv. The hallways are creepy. Feels like Anabel or chucky are right around the corner. for the price, no continental breakfast. Other than that, super clean, super quiet.

Posted by on 22 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Gerencia

Dear Manuel,Thank you for taking the time to share your feedback.Sincerely,Israel García – General Manageribis Juárez Consulado

5 out of 5

Posted by on 11 Nov. 2022

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5 out of 5

Posted by on 19 May 2021

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Comment from Hotel Management

1 Jun. 2021 by GM

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Israel García – General Manager ibis Juárez Consulado

4 out of 5

Posted by on 5 May 2021

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Comment from Hotel Management

18 May 2021 by GM

Estimado/a huésped, Muchas gracias por tomarse el tiempo para calificar nuestros servicios. Esperamos poder volver a verle pronto. Reciba un saludo cordial. Israel García - Gerente General ibis Juárez Consulado

5 out of 5
Muy buena recomendable solo el restaurante

Posted by on 24 May 2023

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Comment from Hotel Management

30 May 2023 by Gerencia

Estimado Odonnell,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Reciba un saludo cordial,Israel García – Gerente Generalibis Juárez Consulado

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. The eco-certified ibis Juarez Consulado also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Ciudad Juarez hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ibis Juarez Consulado offers 140 accommodations with hair dryers and complimentary toiletries. 26-inch LCD televisions come with satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

OOPEN PASTA AND GRILL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

LOBBY BAR - Onsite lobby lounge.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 199 for adults and MXN 99 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Juarez
  • Ibis Juarez Consulado
  • Ibis Juarez Consulado Ciudad Juarez
  • Ibis Juarez Consulado Hotel
  • Ibis Juarez Consulado Hotel Ciudad Juarez
  • ibis Juarez Consulado Hotel
  • ibis Juarez Consulado Ciudad Juarez
  • ibis Juarez Consulado Hotel Ciudad Juarez

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.