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Courtyard by Marriott Cleveland Willoughby

3.0 star property
3-star hotel near Classic Park

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Exterior
Cafe
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Place, Chagrin River
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪25 min drive‬
  • Place, Huntington Bank Field
    ‪26 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Willoughby

In suburbs.You'll be within 3 miles (5 km) of Classic Park and 6 miles (10 km) of Lake Erie with a stay here. Historic Kirtland is within 6 miles (10 km) and James Garfield National Historic Site is within 9 miles (15 km).

What's nearby

  • Chagrin River - 2 min drive - 2.2 km
  • Historic Kirtland - 6 min drive - 9.2 km
  • Cleveland Clinic - 25 min drive - 29.0 km
  • Huntington Bank Field - 26 min drive - 31.8 km
  • Case Western Reserve University - 26 min drive - 24.4 km

Getting around

  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Swensons - ‬3 min drive

About this property

Courtyard by Marriott Cleveland Willoughby

3-star hotel near Classic Park
Courtyard by Marriott Cleveland Willoughby offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. The business-friendly Courtyard by Marriott Cleveland Willoughby also features coffee/tea in a common area, laundry facilities, and express check-in. Self parking is free.

This 3-star Willoughby hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 635 sq ft of conference space
  • 59 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 751 reviews
Rating 8 - Good. 218 out of 751 reviews
Rating 6 - Okay. 81 out of 751 reviews
Rating 4 - Poor. 43 out of 751 reviews
Rating 2 - Terrible. 28 out of 751 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Andria

Disliked: Staff & service
Wifi was terrible. Couldnt make the security deposit over the phone. They will receove no business from me ever again.
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Stayed 1 night in Oct 2025

8/10 Good

Deborah J

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I loved nearly everything about this property with 2 exceptions… one (BIG). The hotel GM did not staff up (as she had promised) for the breakfast on 10/19/25. There was a huge wedding party staying there, that had pre-paid their breakfast. With only one cook, and one service person, there was no way to keep up. My party ended up canceling our breakfast order after waiting 1.5 hours. There were others who waited THREE hours for breakfast. It was a huge inconvenience on the morning of our flight out with two young children who were hungry! The smaller problem is that our room was not cleaned every other day as promised. Towels were delivered but nothing done to clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lafleche R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Arriyon

Stayed 1 night in Oct 2025

10/10 Excellent

Francia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed meeting Maria at the Bistro this morning. Very friendly and accommodating.
Stayed 1 night in Oct 2025

2/10 Terrible

William

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was dirty and they offered no refund since we booked with Expedia
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Jack

Liked: Cleanliness, property conditions & facilities
Hot Tub is broken which is advertised on the app. The ac unit we was far away from the bed in the corner bad to set the thermostat to 62 to make it comfortable. Other than that it was nice
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

8/10 Good

Russel

Liked: Cleanliness
Xx
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Close to where we wanted to be
Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It took a bit to get check in after 4 pm and the hot tub wasn't working
Stayed 2 nights in Sep 2025

8/10 Good

Karl

Liked: Staff & service, room comfort
The room was not that clean. Hair in the sink, hair in the shower, and dirt marks on the floor. I’ve stayed in much cleaner Marriott properties, so I was slightly disappointed. I think this whole hotel suffers from a case of lacking maintenance. We had problems with the door lock to our room as well.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Perfect stay. Great location for small event we attended. Will definitely stay again when in the area!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2025

6/10 Okay

Ian

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

tyreek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah, South Lebanon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice, very accommodating. Breakfast was great!
Stayed 1 night in Aug 2025

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice option!
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy, Green Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfy room with King bed and sofa. Like the walk in shower and small balcony. Many restaurants nearby and easy access to highway. Easy check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Ngoc Thien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025