Wyndham Garden Westlake

4.0 star property
Hotel near Crocker Park in Westlake

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Room, 2 Double Beds, Non Smoking (Poolside)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Huntington Beach
    ‪4 min drive‬
  • Westfield Great Northern Mall
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Poolside)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Westlake

In shopping district.Within 2 miles (3 km) of this Westlake hotel, you'll find Crocker Park and Lake Erie. Also, Huntington Beach is within 3 miles (5 km) and Westfield Great Northern Mall is within 6 miles (10 km).

What's nearby

  • Crocker Park - 13 min walk - 1.1 km
  • Lake Erie Nature & Science Center - 3 min drive - 2.8 km
  • Huntington Beach - 4 min drive - 3.2 km
  • Westfield Great Northern Mall - 11 min drive - 9.5 km
  • NASA Glenn Research Center - 16 min drive - 14.9 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪Crocker Park - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Condado Tacos - ‬3 min drive

About this property

Wyndham Garden Westlake

Hotel near Crocker Park in Westlake
Wyndham Garden Westlake offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business center.

Public spaces have free WiFi. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

  • 267 guestrooms or units
  • 1022 sq m of conference space
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 336 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 197 out of 1003 reviews
Rating 4 - Poor. 145 out of 1003 reviews
Rating 2 - Terrible. 139 out of 1003 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

three night stay

my 8 year old and I stayed for three nights the end of March. check-in was very easy and the staff was friendly. our room was fine and the bedsheets seemed clean. the pillows, however, smelled musty. there were spider webs and layers of dust in every 'hard to reach spot' showing it was only ever 'surface cleaned'. I wiped down the sink and faucet when we got there because they were gross. the pool was freezing and cloudy. we had to use the skimmer to get out giant hairballs everytime we used it our room wasn't cleaned the second day and I had to hunt down clean towels and deal with a full garbage. the room has a fridge and microwave which were very useful. they had free parking and a large lot. with a few updates and a good cleaning the hotel would be amazing.
Stayed 3 nights in Mar 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Property conditions & facilities, room comfort

Disappointing

Though your website indicated cribs were available, they were not and since the rooms were non-refundable, our baby slept on the floor. There was no shampoo. Very little hot water. Weird toilet.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend. Gross

Dirty. Room smelled, carpets were very dirty. One of the down blankets must have been dried too hot and the feathers inside were hard and crusty. So uncomfortable. Chewed up gum stuck to nightstand table. Bathroom felt dirty as well. Housekeeping never refilled shampoo, conditioner, body wash or tissues/kleenex containers. Barely was enough of the soaps left for 1 person. Only 2 towels for a double bed room for 4 people.... Grout was falling out of tile in shower and looked to have mildew/mold. Staff was unprofessional, complaining to guests. Pool was unwelcoming, messy area, cold pool water. My kids were in for 5 mins and gave up.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of access to good food
Stayed 1 night in Mar 2025

4/10 Poor

Carolyn

Coffee machine did not work in outlet plugged in, had to move it! No more lobby coffee or cookies my brother who always sta
Stayed 1 night in Mar 2025

6/10 Okay

ANNA, Huron

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms need updated.
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Chandra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Guest service seemed overwhelmed but not a lot of people in the lobby. Arrived at room and the room had not been cleaned. Bedding was dirty and trash still in room. Got a second room much cleaner. When walking to room someone claiming to be hotel security but not was in a heated argument with a guest. We ran to our room and locked door called service desk. Had to ask for more towels and toilet paper. We will not be staying at this hotel again.
Stayed 2 nights in Mar 2025

6/10 Okay

Donald Alan

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

cassie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non responsive staff. They act like they are being bothered if you need assistance. Dirty old hotel. Don't stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Charese

Travelled with partner
Liked: Staff & service, property conditions & facilities
My room had a strange creaking all day and night! Sounded as if a door was behind opened constantly.
Stayed 2 nights in Mar 2025

4/10 Poor

Juanita

Disliked: Property conditions & facilities
Head no toilet paper.no bag's in garage can Elevators weren't working
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place is obviously under new management. No coffee in the main lobby - that’s a first. Only time they serve coffee was in the morning, such an easy thing to do for your guests is to provide coffee 24/7 and they clearly missed the mark on this one. I’ve stayed there before when it was a Doubletree. Management, provide coffee outside of the room!
Stayed 8 nights in Mar 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose and was easy to find and navigate.
Stayed 1 night in Mar 2025

8/10 Good

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice for the price

Room was nice - bathroom needed better lighting and water was not hot
Stayed 1 night in Mar 2025

8/10 Good

Jeanine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kaitlin

Eh

The bathroom and also the pool smelt like mildew. The hours for breakfast were wrong. Saying it continues till 1030-11 but it was over by 10, on the weekend. It is wrong hours online and also the sheet posted outside the restaurant area?? The only plus was the staff was friendly and approachable.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and cozy.
Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kristiana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I’ve ever stayed at. It was disgusting. The reviews are inaccurate. The beds were so uncomfortable. When you sat down you dipped down. The floor was dirty. The towels were dirty. The tv didn’t work. The front person was rude.
Stayed 1 night in Mar 2025