Close to airport
Stay at this Independence hotel and you'll be within 2 miles (3 km) of Cuyahoga Valley National Park and 6 miles (10 km) of Bedford Reservation. Progressive Field and Rocket Mortgage FieldHouse are within 9 miles (15 km).
Renovated in 2020
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.
Comfy beds, WiFi
The 271 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include sofa beds, WiFi, and LED TVs with cable channels.
21 Aug. 2020 by Michele
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
28 Oct. 2019 by Michael
Thank you for taking the time to let us know about your stay. We take these surveys seriously and share them with our entire staff for training purposes. I do apologize for the below standard stay but hope that you will give another look once renovations are complete to see our new spaces. Thank you
24 Jul. 2019 by Desmond J.
Hello Amjed, thank you for choosing the Embassy Suites Cleveland-Rockside and taking the time to provide this valuable feedback! We definitely take pride in making sure all guests receive an exceptional experience. We will use this feedback as a learning tool and continue to improve on our processes and prevent any further service failures.
2 Jul. 2019 by Desmond J.
Thanks for staying with us. We appreciate your feedback! We look forward to you next visit!
2 Jul. 2019 by Desmond J.
Thanks for staying with us. We appreciate your feedback! We look forward to you next visit!
23 May 2019 by D. Jones
Hello, thank you for choosing the Embassy Suites and taking the time to provide this valuable feedback! We definitely take pride in making sure all guests receive an iconic experience. We will use this feedback as a learning tool and continue to improve on our processes and prevent any further service failures. Thank you again and we look forward to seeing you back at the Embassy Suites!
17 Feb. 2019 by Director of Operations
Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Yours in Hospitality, Allen Foster Director of Operations Embassy Suites by Hilton Cleveland/Rockside
Embassy Suites Cleveland Rockside offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee. There's an onsite business center. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites Cleveland Rockside. Free self parking is available. A complete renovation of Embassy Suites Cleveland Rockside was completed in January 2020. This 3.5-star Independence hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Embassy Suites Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Independence hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.
Embassy Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
