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 Cleveland • 1 Room
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Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

2.5-star property
30500 Clemens Road, Westlake, OH 1-855-887-0424
4.5 out of 5
Wonderful!
See all 16 travelocity Reviews

"The staff were friendly and helpful and we absolutely loved the pool and hot tub. Our room was very clean. Overall great stay " More

By a verified traveller on Fri 29 Mar 2024

Points Of Interest

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Hotel Description

Hotel near Crocker Park in Westlake

Heart of Westlake

Within 3 miles (5 km) of this Westlake hotel, you'll find Crocker Park and Lake Erie. Huntington Reservation and Lake Erie Nature & Science Center are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a convenience store are also provided.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $185* Per night/room 25 Apr. - 26 Apr.

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (HEARING)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Everyone (10) Couples (2) Family (4)
5 out of 5
The staff were friendly and helpful and we absolutely loved the pool and hot tub. Our room was very clean. Overall great stay

Posted by on 29 Mar. 2024

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5 out of 5
It was clean and quiet. 10 minutes from my Drs appointment. Non smoking really meant not smoke smelling rooms. Cleanliness was superb!

Posted by on 5 Dec. 2023

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5 out of 5

Posted by on 14 Jan. 2023

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2 out of 5
We booked our room with Travelocity and reserved a room with two queen beds. When we arrived for early check in, our room was not ready but we were again confirmed that we had reserved two queen beds. When we arrived at 3pm for check in, we were then told that only a King bed was available. VERY DISSATISFIED

Posted by on 17 Oct. 2021

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5 out of 5
Great people.

Posted by on 13 Oct. 2021

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5 out of 5
Bedroom tv not working but everything else was v good.

Posted by on 16 Aug. 2021

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4 out of 5
Close to everything. Very Friendly staff! Beautiful room.

Posted by on 25 Jul. 2021

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5 out of 5

Posted by on 22 Jun. 2021

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3 out of 5

Posted by on 14 Jun. 2021

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3 out of 5

Posted by on 9 Aug. 2020

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Comment from Hotel Management

3 Sep. 2020 by Maria K

Thanks for the great review!

About the Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Location 30500 Clemens Road, Westlake, OH 44145

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel. Self parking is free. This Westlake hotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Sustainability/community reinvestment (10% revenue or more)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Cleveland West Westlake Hotel
  • Holiday Inn Express Cleveland West Westlake
  • Holiday Inn Express Cleveland West Westlake Hotel
  • Holiday Inn Express Cleveland West Westlake
  • Hotel Holiday Inn Express & Suites Cleveland West - Westlake
  • Holiday Inn Express & Suites Cleveland West - Westlake Westlake
  • Holiday Inn Express Suites Cleveland West Westlake
  • Holiday Inn Express Cleveland
  • Holiday Inn Express Cleveland Hotel
  • Holiday Inn Express Suites Cleveland West Westlake

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.