2/10 Terrible
Brittany
Jan 26, 2026
Disliked: Cleanliness, staff & service, amenities
I work night shift at a hospital and needed to stay local in between shifts due to the weather. I was booked for 2 nights (I had to in order to sleep during the day) and they canceled my reservation bc I didnt check in until the morning after work. So I lost money for my 2 nights and had to pay for a 2bdrm loft in order to sleep. The room was 55 degrees and the upstairs where it warmed up faster, had hair all over the bed, pillows, and nightstand. When I spoke with the front desk person, she just kept telling me sorry, but I should feel lucky they had a room for me at all, and an upgraded one at that. I paid for the more expensive room and actually a whole other room too. I didn't feel lucky to be in a room that was so cold that I had to wait hours to sleep because it took that long to get warm in my sweatshirt, sweatpants, and coat. Nor, not be able to go sleep in the one bed upstairs that was actually warm because she could not come change the bed and there was no housekeeping there. I will NEVER stay here again or recommend this place to anyone! Worst hotel experience I have ever had!
Brittany
Stayed 2 nights in Jan 2026
