Pacific Bay Resort

3.5 star property
3.5-star beach hotel near Coffs Harbour Marina

Choose dates to view prices

Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Deluxe One Bedroom Apartment
Exterior
Three Bedroom Apartment | Private kitchen
1 bedroom, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪7 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Three Bedroom Apartment

  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Terrace Hotel Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Executive One Bedroom Apartment

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 1 King Bed

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard One Bedroom Apartment

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Hotel Room

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Hotel Room

8.6 out of 10
Excellent
(59 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Hotel Room

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the area

Coffs Harbour

Steps from the beach.Stay at this Coffs Harbour hotel and you'll be within half a mile (1 km) of Big Banana Fun Park and 2 miles (3 km) of Diggers Beach. Park Beach Plaza and Park Beach are also within 3 miles (5 km).

What's nearby

  • Big Banana Fun Park - 10 min walk - 0.9 km
  • Diggers Beach - 16 min walk - 1.3 km
  • Park Beach Plaza - 3 min drive - 2.3 km
  • Jetty Beach - 6 min drive - 5.0 km
  • Coffs Harbour Marina - 7 min drive - 5.4 km

Getting around

  • Coffs Harbour Station - 9 min drive
  • Coffs Harbour, NSW (CFS) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Donut King - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪Silvio's Italiano - ‬3 min drive

About this property

Pacific Bay Resort

3.5-star beach hotel near Coffs Harbour Marina
Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 4 buildings
  • Meeting rooms
  • 7589 sq ft of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Afrikaans, English, Filipino, French

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Stayed 1 night in Apr 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Very musty room. Lounge was grubby and stained. Everything else was fine just old and a bit dated.
Stayed 2 nights in Mar 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Lauralyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Start with the positives, the rooms are nice and clean; room for parking a large vehicle. Negatives. The rooms are far from reception. We arrived just at dark and it’s raining. The reception person pointed out where our rooms were on a map. We then started hauling g our luggage to a vague area, poorly lit and not about of detail. We floundered away for 20 minutes finding our way. My question is why they couldn’t take a golf cart and lean us??? Then we came back for supper. We arrived to a pretty empty dining room. Maybe two tables had two people. I indicated there was 6 in our party. He pondered the sheet and finally asked if we had a reservation. Seriously there was no one there, finally he said after great hesitation, sit where you want. And come back here to order. We Sat, got our order together and ordered. Asked for condiments. That’s an extra charge Seriously?? We were glad we were only staying one night, 3 rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the arrival to departure was spot on. Very relaxed atmosphere and great meal. Would definitely recommend and book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and nice size room. Great sized bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Aanandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Super easy to arrange everything.
Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs furniture update

We booked a two bedroom. The rooms were dated. We had a very small older tv in room none in other bedrooom. No ac in one bedroom. There was an older rusty table on veranda with only onechair
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m still here for 4 additional nights due to the Cyclone Alfred to the north. Jess at the reception desk has been wonderful helping me make decisions and finding a room for the extra nights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it a great place but parking could be better
Stayed 3 nights in Feb 2025

6/10 Okay

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel the property was a premium price for worn/old rooms. The TV was tiny and in a poor location, the pool hrs closing at 8pm was too early. The dishwasher leaked. Bed was comfortable and rooms clean. Staff were lovely on arrival and departure.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service
Didn’t like that we didn’t know about the building cleaning, restaurant closure for a wedding prior to booking. Aircon leaked in the room and made a terrible smell. Also happened to be the oz tag competition which meant lots of noise. Restaurant was mediocre at best, no table cloths, food was expensive but not wonderful. Not an enjoyable experience.
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
What we didn't like was poor phone reception, even when you are using the hotel Wifi
Stayed 2 nights in Feb 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools and so close to the beach,very relaxing
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

8/10 Good

Carleene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return!

Nice surprise Nice apartment with everything we needed Excellent staff… all so friendly from reception to restaurant to maintenance men and pro shop. Very pretty view from room.
View from apartment
Stayed 1 night in Feb 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Everything was fine except room was stuffy and musty when we arrived. Parking was not great. We checked in after dark and carpark was full so we parked in a grassed overflow area which was a bit muddy. Staff were all friendly and courteous. Requested a late checkout but they said it was not possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Stayed 2 nights in Jan 2025

10/10 Excellent

Uwe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne wieder, alles bestens bis auf das australische Essen
Stayed 2 nights in Feb 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place next to an isolated beach.Dining area was surrounded by a lake with carp.Two pools and a kiosk with bar.There is also gym and golf course.Room was nice and service from staff excellent especially the reception.There is games room for kids and happy hour 5-6pm.
Stayed 1 night in Feb 2025

8/10 Good

Prof Peter

Liked: Cleanliness, staff & service, room comfort

Mostly great with issues

Many things excellent but parking terrible and understanding different buildings etc on the site very confusing . Brilliant bar/ restaurant.
Stayed 1 night in Feb 2025