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Best Western Plus Hotel Köln City

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Photo gallery for Best Western Plus Hotel Köln City

Exterior
Restaurant
Restaurant
Sauna, steam room
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Innere Kanalstr. 15, Cologne, NW, 50823
  • Place, Melaten-Friedhof
    ‪6 min walk‬
  • Place, University of Cologne
    ‪9 min walk‬
  • Place, Friesenplatz
    ‪18 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

Standard Room, 1 Queen Bed, Accessible (1st Floor)

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

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About the area

Cologne

Ehrenfeld stay.Your stay at this Ehrenfeld hotel places you within 3 miles (5 km) of RheinEnergieStadion and Cologne Zoo.

What's nearby

  • Melaten-Friedhof - 6 min walk - 0.5 km
  • Museum of East Asian Art - 7 min walk - 0.7 km
  • University of Cologne - 9 min walk - 0.8 km
  • Friesenplatz - 18 min walk - 1.5 km
  • MediaPark - 19 min walk - 1.7 km

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Takumi japanisches Chicken & Vegan Ramen Restaurant Köln - ‬12 min walk
  • ‪Chennai Chef Grand - ‬3 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬13 min walk
  • ‪Pizzeria Pinocchio - ‬12 min walk
  • ‪Biergarten am Aachener Weiher - ‬10 min walk

About this property

Best Western Plus Hotel Köln City

4.5-star luxury hotel near RheinEnergieStadion
Best Western Plus Hotel Köln City offers its guests a full-service spa and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 12 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Hotel Köln City. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2001
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Köln City offers 205 accommodations with tablet computers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 131-cm flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Novotel Köln City
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,015 reviews
The price is CA $114
CA $128 total
includes taxes & fees
Jun 28 - Jun 29
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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 131-cm flat-screen TV with premium cable/satellite channels
  • Tablet computer

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Frequently asked questions

How close is Best Western Plus Hotel Köln City to the airport?

Best Western Plus Hotel Köln City is 10.5 mi (22-min drive) away from the Cologne - Bonn Airport (CGN) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hotel Köln City?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Köln City on Jun 28, 2026 start from CA $163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hotel Köln City have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hotel Köln City.

How close is Best Western Plus Hotel Köln City to the beach?

This hotel is 5.3 mi (12-min drive) from Rodenkirchen Riviera and 8.5 mi (17-min drive) from Blackfoot Beach. Don't forget your sunscreen!

Does Best Western Plus Hotel Köln City offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Hotel Köln City, but buffet breakfast is offered for a fee of EUR 28 for adults and EUR 14 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Best Western Plus Hotel Köln City?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hotel Köln City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hotel Köln City?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does Best Western Plus Hotel Köln City have a pool?

Best Western Plus Hotel Köln City does not have a pool.

Does Best Western Plus Hotel Köln City have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Hotel Köln City have a spa?

Yes, this hotel has a spa.

How close is Best Western Plus Hotel Köln City to downtown Cologne?

Best Western Plus Hotel Köln City is 1.6 mi away from Cologne.

Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 414 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place was wonderful to stay
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great facilities and staff. Unfortunately got room by lift which made a noise that was very annoying.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Room clean Staff polite
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very convenient, close to the park where you can go for running . Safe area
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Uli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ardra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mackenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Takehiro

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights, the staff was super nice, also the location is perfect, it is not to far away from the city center, you can reach the center in about 20-25 minutes
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Søren

Liked: Cleanliness, staff & service, amenities
Very clean and good hotel. The breakfast was under middle. Very good chef that can destroy eggs in so many various way😥 That is a new rekord for us. Not even the scramble eggs was edible.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ditte Wozniak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Big rooms, Nice and clean
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne Stay

One night stay in Cologne, excellent hotel, comfortable rooms and bed. Good shower. Good location - easy walk to centre
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities. Friendly staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yashan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service. Will come back when in Koln. Highly recommend.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Very convenient

It is very close to the old center, comfortable with nice spa and relatively non expensive. Highly recommend
Stayed 1 night in Apr 2025
Verified

6/10 Okay

John

Spent 1 night. Nothing special, decent room and amenities.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

TSUKASA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was clean and comfortable. Breakfast had a good variety, including some German food. However VIP Access benefits were not honoured at all. Almost all communication from the hotel was only in German, except for a booking confirmation (addressed to "Mr/Mrs [LAST_NAME]"), and request for a review. Information relevant to check-in was not available in English, which I found quite unhelpful.
Stayed 1 night in Oct 2025