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Best Western Plus Hotel Köln City

4.5 star property
4.5-star luxury hotel near RheinEnergieStadion

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Photo gallery for Best Western Plus Hotel Köln City

Restaurant
Terrace/patio
Meeting facility
Superior Room, 1 Queen Bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

Map
Innere Kanalstr. 15, Cologne, NW, 50823
  • Cologne Cathedral
    ‪4 min drive‬
  • Cologne Zoo
    ‪6 min drive‬
  • RheinEnergieStadion
    ‪8 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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About the area

Cologne

Ehrenfeld stay.Your stay at this Ehrenfeld hotel places you within 3 miles (5 km) of RheinEnergieStadion and Cologne Zoo.

What's nearby

  • Musical Dome - 4 min drive - 3.1 km
  • Cologne Cathedral - 4 min drive - 2.7 km
  • Chocolate Museum - 6 min drive - 3.9 km
  • Cologne Zoo - 6 min drive - 4.7 km
  • RheinEnergieStadion - 8 min drive - 5.3 km

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Aachener Weiher - ‬8 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬14 min walk
  • ‪Asia Express - ‬13 min walk
  • ‪Cafecafe Ehrenfeld - ‬10 min walk
  • ‪Viet Village - Venloer - ‬11 min walk

About this property

Best Western Plus Hotel Köln City

4.5-star luxury hotel near RheinEnergieStadion
Best Western Plus Hotel Köln City offers its guests a full-service spa and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 12 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Hotel Köln City. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2001
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Köln City offers 205 accommodations with tablet computers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 131-cm flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German, Italian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 131-cm flat-screen TV with premium satellite channels
  • Tablet computer

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 428 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location for the convention I was attending. Nice quiet area. Not to far from local transportation. Reception staff were excellent with customer service and really helpful on checking out as my ordered taxi didn't know to go. But the evening night/early reception gentlemen gave him the right directions. The two young gentlemen on the bar during my stay were extremely helpful and offered two different types of alcohol free beer. The only negative was Saturday evening where you had a technical issue. This was regarding no option to purchase evening meals, drinks as it was cash only. Especially as I was at a very busy convention and didn't have time to eat.. Therefore had to go into the centre of Köln to find a restaurant to eat. This was the only negative to a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne Stay

One night stay in Cologne, excellent hotel, comfortable rooms and bed. Good shower. Good location - easy walk to centre
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Very convenient

It is very close to the old center, comfortable with nice spa and relatively non expensive. Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

mackenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities

.

Big BW hotel in the calm neighborhood of Ehrenfeld, Cologne. Hotel is clean, reception desk ladies helfpul.. My complaint is about temperature of the room, which I complo also to the reception. They said it was normal but it was not.. so i believe i will not prefer the hotel during winter times
Stayed 1 night in Feb 2025

10/10 Excellent

YUHAO

Stayed 4 nights in Jan 2025

10/10 Excellent

YUHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandesh, foster city

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some
Stayed 2 nights in Nov 2024

8/10 Good

Abhimanyu

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
1. Great service from start to finish. 2. Good food. 3. Room was smaller than expected for the price 4. Public transport was a 850m to 1km away which makes it difficult during the rainy winters. 5. Should change the rugs for sure, they either are dirty or look dirty, I am sure the hotel can get betters rugs.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.
Stayed 4 nights in Dec 2024

10/10 Excellent

Imran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Geena Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Anthony David

Disliked: Amenities
It felt expensive, didn't get a whole lot for my money. Breakfast was incredibly expensive. It should be included in the room rate. Parking was a scam rate. It a best Western, it's ok. I simply don't think it was good deal, seemed like it only catered to corporate ppl
Stayed 1 night in Oct 2024

6/10 Okay

John, Portland

Travelled with partner
Spent 1 night. Nothing special, decent room and amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tomoharu

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Mel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Arron

Liked: Cleanliness
Disliked: Staff & service
I was not able to use the express check in for.some reason it wouod not let me. I stood at the reception desk to ask for help and the man on reception completely ignored me whilst on a phone call for a good 20 mins. He did not indicate he would be woth me shortly, or ask someone else to see me, just didnt look at me. It was very rude and unprofessional.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, bit of walk from the centre but that’s perfect me. Very grateful for the early check in. Only query why housekeeping comes so early in the day, 10am.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yashan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024