Comfort Suites Columbus West - Hilliard

2.5 star property
Columbus guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Comfort Suites Columbus West - Hilliard

Free daily on-the-go breakfast
Lobby
Reception
Suite, 2 Queen Beds, Non Smoking
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
5547 Keim Cir, Columbus, OH, 43228
  • Hollywood Casino
    ‪5 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Columbus

In shopping district.Within 6 miles (10 km) of this hotel, you'll find Heritage Golf Club and Roger A. Reynolds Municipal Park. Ohio State University and Greater Columbus Convention Center are within 9 miles (15 km).

What's nearby

  • Hollywood Casino - 5 min drive - 7.7 km
  • Nationwide Arena - 10 min drive - 15.1 km
  • Greater Columbus Convention Center - 10 min drive - 15.5 km
  • Ohio Stadium - 13 min drive - 18.2 km
  • Ohio State University - 14 min drive - 13.3 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • Bojangles

About this property

Comfort Suites Columbus West - Hilliard

Columbus guestrooms with free WiFi
Comfort Suites Columbus West - Hilliard offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Comfort Suites Columbus West - Hilliard also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
  • 71 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 945 reviews
Rating 8 - Good. 323 out of 945 reviews
Rating 6 - Okay. 121 out of 945 reviews
Rating 4 - Poor. 39 out of 945 reviews
Rating 2 - Terrible. 30 out of 945 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

candice

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and good food for breakfast
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well recommended
Stayed 1 night in May 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and quiet. Staff was helpful and courteous
Stayed 1 night in May 2025

8/10 Good

Steve

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff, 3rd floor room quiet, comfy beds, good breakfast variety, distance from Crew Stadium manageable. Only issue is the use of plastic cups in rooms and breakfast area, and cardboard coffee cups instead of mugs in room.
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat looking. Definitely will stay here again. Easy access and nice neighborhood.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 4 nights in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The room was warm and roomy
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Stayed 2 nights in Apr 2025

2/10 Terrible

Muammer

Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in was a disaster
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was well kept and the breakfast was solid, although not much variation. Good location, next to a lot of restaurants.
Stayed 2 nights in Apr 2025

6/10 Okay

Joseph

Travelled with family
Disliked: Staff & service, amenities
The room was nice, clean and comfortable. The staff was unacceptable. We were yelled at when we checked in and the breakfast wasn't set up properly in the morning when we checked out.
Stayed 1 night in Apr 2025

4/10 Poor

Murugan

Travelled with family
Disliked: Staff & service
The staff needs upgrade, they are not welcoming.
Stayed 1 night in Apr 2025

4/10 Poor

Darcell

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is extremely rundown for the price! $140/night is extremely overpriced for the quality of the rooms. The shower curtain rod was
Stayed 2 nights in Apr 2025

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower issues

The only thing we needed was a shower curtain. The water ran everywhere and she wasnt able to wash her hair.
Stayed 1 night in Apr 2025

8/10 Good

Shalini

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and basic.
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark

Business traveller

Not my first choice in the future.

My stay got off to a rocky start with the girl at the front desk. Maybe in her late 20's but not very welcoming. The toilet wasnt bolted to the floor securely and the bathtub diddnt drain fast enough to keep up with the shower. The desk chair looked like somebody's dog spent the weekend chewing on it.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Kerin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Melody

Stayed 1 night in Mar 2025

10/10 Excellent

VLADYSLAV

Liked: Amenities
🔥
Stayed 2 nights in Feb 2025