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Palace Hotel

4.0 star property
4-star hotel in Como City Centre

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Photo gallery for Palace Hotel

Garden
Interior
Double or Twin Room, Lake View
Double or Twin Room, Lake View | Lake view
Free continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lungo Lario Trieste, 16, Como, CO, 22100
  • Place, Piazza Cavour
    ‪3 min walk‬
  • Place, Como Cathedral
    ‪5 min walk‬
  • Place, Como-Brunate Funicular
    ‪5 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(30 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.2 out of 10
Very good
(24 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Lake View

Double or Twin Room, Lake View

Double or Twin Room, Lake View

9.2 out of 10
Wonderful
(32 reviews)
  • 19 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Como

City center retreat .A stay at this Como City Centre hotel places you steps from Piazza Cavour and within a 5-minute walk of Lungolago di Como. Torre del Comune and Broletto Plaza are also within half a mile (1 km).

What's nearby

  • Piazza Cavour - 3 min walk - 0.3 km
  • Como Cathedral - 5 min walk - 0.4 km
  • Teatro Sociale - 5 min walk - 0.4 km
  • Como-Brunate Funicular - 5 min walk - 0.4 km
  • Piazza Vittoria - 11 min walk - 0.9 km

Getting around

  • Como Nord Lago Station - 8 min walk
  • Como San Giovanni Station - 12 min walk
  • Milan Malpensa Airport (MXP) - 40 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Touring Cafè - ‬2 min walk
  • ‪Lago Food&Co - ‬3 min walk
  • ‪Hotel Metropole Suisse - ‬3 min walk
  • ‪Al Lungo Lago - ‬2 min walk

About this property

Palace Hotel

4-star hotel in Como City Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Como hotel is smoke free.

  • 94 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palace Hotel offers 94 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Como hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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4.6 out of 5, Wonderful, 825 reviews
The price is CA $277
CA $321 total
includes taxes & fees
Jan 12 - Jan 13, 2026
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per vehicle (maximum occupancy 6)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

Property Registration Number IT013075A1LS6ELB5Y, 013075-ALB-00020

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palace Como
Palace Hotel Como
Palace Hotel Como
Palace Hotel Hotel
Palace Hotel Hotel Como

Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Great location The Hotel was very tired for the price
Stayed 1 night in Sep 2025

6/10 Okay

June

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

christy

Liked: Staff & service
The rooms were not very nice and had carpet- which is gross. The bathrooms were so small. The lobby is undesirable. The lobby furniture is old and dirty. The outside of the hotel is beautiful- deceiving of the inside. The location is perfect.
Stayed 1 night in Sep 2025

4/10 Poor

Melody, St. Petersburg

Travelled with partner
I booked the Palace Hotel in Como based on the photos and description, but it was a major disappointment. The hotel felt far less grand than advertised. At check-in, there was no valet or bellman to assist with luggage, and the reception area looked sterile and unwelcoming. The elevator to our floor had a strong odor, like damp, decades-old carpet, which set a poor tone right away. The layout of the hotel was confusing, with inadequate signage to guide guests to the rooms or elevators. Although our room had been recently renovated, it was extremely basic and lacked the charm or amenities one would expect at this price point. The only positives were the spacious grounds and the convenient location across from the lake and within walking distance to the main square. However, overall, this was one of the least favorable hotel stays we’ve had in all our travels—and certainly not worth the $600+ per night rate.
Stayed 1 night in Sep 2025

10/10 Excellent

Merle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and the location is excellent. The staff and service are great. We had a very delicious dinner at the restaurant and breakfast buffet was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my room. I loved this location. I have absolutely no complaints except for two small things that would not preclude me from staying here again. 1. Being a VIP member I received a one time 20% discount for food at this properties restaurant. Unfortunately, when I checked in, I was not told that it was only specific to one of their restaurants. I was not feeling a very big meal so I went to their smaller little restaurant garden bar, and when I went to pay, I was told that it did not count there. It wasn’t the biggest deal, but it would’ve been nice to be aware of that upon check-in. If I would’ve known, I would’ve forced myself to go to the other restaurant and maybe just not order a lot of food. 2. I had the most amazing view. I loved it so much. It did look toward the little bar/garden restaurant and they played some awesome music but sometimes while getting ready for bed it was a little bit on the loud side. The bonus was, though that it did not last all night Overall, I would give this property a 10 out of 10.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Get the lake view.
Stayed 1 night in Sep 2025

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Como

Location great Room average, small; we were not in renovated part Service excellent
Stayed 3 nights in Sep 2025

8/10 Good

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great location.
Stayed 7 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palce hotel sits at the base of Lake Como which is perfect location for exploring the lake itself or the shopping and history beginnning directly in back of the hotel. The concierge from checkin was wonderful and really gave great insight to the area, things to do in relation to how the weather would be and where to go if we had any questions. The rooms were spacious and I think I slept the best of their beds! We were on an 11 day tour and the sleep I got at the Palace was the best at any of our locations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like royalty at the Palace Hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Sep 2025

10/10 Excellent

Sui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, cleanness, convenient location
Stayed 2 nights in Sep 2025

10/10 Excellent

Syed, Highland

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo and Aurora, Coral Gables

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Amazing breakfast. Safe and very good amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadiia, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for vacation
Stayed 2 nights in Aug 2025

10/10 Excellent

Russell, Westlake Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake, restaurant food was very good, excellent service
Stayed 1 night in Aug 2025

4/10 Poor

Caleb

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn’t have AC, claims it does.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

6/10 Okay

Nitin Kantilal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Just location
Stayed 5 nights in Aug 2025

10/10 Excellent

Ellen D

Stayed 2 nights in Aug 2025

10/10 Excellent

Mazhar

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and a luxurious hotel. Loved it
Stayed 4 nights in Aug 2025

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Palace Hotel. The staff was cordial, friendly and efficient. The location is 5 out of 5 as its conveniently located near all major points of interest, ferries, train, funicular, shops and dinning.
Stayed 1 night in Aug 2025