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Quay Hotel and Spa

4.0 star property
4-star Art Deco hotel near Conwy Castle

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Indoor pool
A modern hotel courtyard with a reflective water feature, neatly trimmed hedges, and illuminated trees.
Breakfast, lunch and dinner served
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Deganwy Quay, Conwy, Wales, LL31 9DJ
  • Place, Llandudno West Shore Beach
    ‪20 min walk‬
  • Place, Llandudno Junction Leisure Centre
    ‪6 min drive‬
  • Place, Cineworld Llandudno
    ‪6 min drive‬

Room options

View all photos for Executive Twin Room

A hotel room with a large bed, a desk, a chair, and a view of a lake.

Executive Twin Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Twin Room (Suite)

A hotel room with a sofa, armchair, and a table. There is a large window with a view of a body of water and greenery.

Luxury Twin Room (Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a view of the city through a balcony.

Superior Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a desk with a chair, a mirror, and a wall with a mountain mural.

Executive Room, 1 Double Bed

  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed

A hotel room with a large bed, a chair, a TV, and a view of a lake and hills.

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables, a desk, a chair, and a window with curtains.

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

Conwy

Seaside stay .You'll find Llandudno West Shore Beach and Llandudno Junction Leisure Centre within 2 miles (3 km) of this hotel. Conwy Quay and Cineworld Llandudno are also within 2 miles (3 km).

What's nearby

  • Llandudno West Shore Beach - 20 min walk - 1.7 km
  • Llandudno Junction Leisure Centre - 6 min drive - 2.4 km
  • Cineworld Llandudno - 6 min drive - 2.4 km
  • Venue Cymru - 11 min drive - 6.0 km
  • Llandudno Pier - 16 min drive - 7.4 km

Getting around

  • Deganwy Station - 7 min walk
  • John Lennon Airport (LPL) - 72 min drive

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪The Erskine Arms - ‬5 min drive
  • ‪Cafe Illy - ‬5 min drive
  • ‪Conwy Pantry - ‬5 min drive
  • ‪Alfredo's Restaurant - ‬5 min drive

About this property

Quay Hotel and Spa

4-star Art Deco hotel near Conwy Castle
Quay Hotel and Spa offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A fitness center, a sauna, and a terrace are also featured at the business-friendly Quay Hotel and Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Conwy hotel.

  • 77 guestrooms or units
  • 2 levels
  • 5 buildings
  • Meeting rooms
  • Built in 2007
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quay Hotel and Spa offers 77 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

How close is Quay Hotel and Spa to the airport?

Quay Hotel and Spa is 65.7 mi (72-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

How much does it cost to stay at Quay Hotel and Spa?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Quay Hotel and Spa on Jul 19, 2026 start from CA $241, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quay Hotel and Spa have an airport shuttle?

Airport shuttle services are not available at Quay Hotel and Spa.

How close is Quay Hotel and Spa to the beach?

This hotel is 0.9 mi (2-min drive) from Llandudno West Shore Beach and 3.2 mi (10-min drive) from Llandudno North Shore Beach. Don't forget your sunscreen!

Does Quay Hotel and Spa offer free breakfast?

Quay Hotel and Spa offers free full breakfast on weekdays between 7 AM and 10 AM and weekends between 8 AM and 10:30 AM.

Is there a casino at Quay Hotel and Spa?

No, there is no casino at this hotel.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quay Hotel and Spa?

This hotel offers free self parking.

Does Quay Hotel and Spa have a pool?

Quay Hotel and Spa features an indoor pool.

Does Quay Hotel and Spa have a restaurant?

Quay Hotel and Spa is home to Marina Restaurant, which features local cuisine, ocean views, and al fresco dining.

Does Quay Hotel and Spa have a spa?

This hotel has a spa, which features massages, facials, and aromatherapy.

How close is Quay Hotel and Spa to downtown Conwy?

Quay Hotel and Spa is 0.4 mi away from Deganwy.

Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1005 reviews
Rating 8 - Good. 201 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

F A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for a walk, visit the castle(s), explore the area. Rooms nice, great views.
view from room 249
view from room 249
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay during our travels, food was good and breakfast Comfortable and clean. Nice spa
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew De

Liked: Cleanliness, amenities, property conditions & facilities
I love this place, amazing hotel and I always feel relaxed when I stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Staff were amazing Clean beautiful place and the spa is top class
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Accomodation, food and staff all excellent. only moan is only 2 disabled parking bays but we managed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotlessly clean, all staff exceptionally helpful and food was delicious. As we were only there for one night we didn’t get chance to go into the spa but we hope to next time 😁
Stayed 1 night in Apr 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our recent stay. Large room good view of the bay, walkable to Conwy and Llandudno along the coast. Staff very friendly, good breakfast. Only downside is limited access to the spa which then makes it busy out of hours and not enough room to sit down and relax but overall would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
All the staff were very friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly. Enjoyed the spa. Room was large clean and comfortable. Food in the bar was okay as was breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the gym and spa
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a surprise to see the hotel because it is hidden in the estate from the road. It is beautifully situated overlooking the straits with the Castle lit up at night. Inside the hotel is tastefully decorated and everywhere is well maintained An excellent place to discover North Wales from.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Great Spa facilitys
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities
The whole hotel is spotless and the spa is fabulous Breakfast was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David Geoffrey

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, great staff and excellent food.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable rooms and friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Fabulous room overlooking the river, spotless clean and bed comfortable good nights sleep.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Great stay. Lovely staff, breakfast was nice. Spa was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerrie

Liked: Cleanliness, amenities, property conditions & facilities
Great room with estuary view
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and spa, very friendly attentive and helpful staff. The food was out of this world! Highly recommended.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a stunning location. Staff extremely helpful and nice. Would definitely go again and recommend to anyone visiting north west wales.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room overlooking the inner courtyard, clean and very comfortable. Unfortunately we didn't have enough time to use the spa facilities on this trip but we will be back.
Stayed 1 night in Mar 2026