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4.1 out of 5

"Magnificent location, close to Downtown, next to a Mall, the Meat Market area with plenty of restaurants and a water Channel. " More

By a verified traveller on Tue 23 Jul 2019

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Hotel Description

4-star eco-friendly hotel near Tivoli Gardens, connected to a shopping center

Central Copenhagen getaway

Your stay at this Copenhagen City Centre hotel places you within 2 miles (3 km) of Tivoli Gardens and Nyhavn. National Museum of Denmark and City Hall Square are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and express check-out are also offered.

Free WiFi, LED TVs

The 326 soundproofed guestrooms offer free WiFi and minibars. LED TVs come with satellite channels, and other amenities include room service and hair dryers.

Standard double room with a double bed or twin beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$157* Per night/room 29 Mar. - 30 Mar.

Triple room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior double room with a double bed or twin beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Copenhagen Island Hotel ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Copenhagen Island Hotel

Everyone (6) Couples (1)
4 out of 5
Magnificent location, close to Downtown, next to a Mall, the Meat Market area with plenty of restaurants and a water Channel.

Posted by , from EP TX on 23 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Rasmus

Thank you very much for taking the time to give us such a nice review.

3 out of 5
The service was slow and spotty, but Copenhagen is great

Posted by on 2 Jun. 2019

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4 out of 5

Nice hotel, located were I neede to be

Pros: clean
Cons: none comes to mind
Location: where I needed to be
The staff was professional, helpful and courteous. The hotel was clean and modern. The rooms were a bit small but that was expected. Overall, a pleasant stay.

Posted by on 26 May 2018

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5 out of 5

Highly recommend

Beautiful and clean hotel with a wonderful view of the pier. It's quite a walk to the main attractions in the city center but we learned quickly and rented bikes from the hotel. The train is also a good 3min walk from the hotel.

Posted by , from europe on 1 Jun. 2017

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5 out of 5

Wonderful hotel, attentive staff

Pros: Clean rooms, well decorated, very helpful staff.
Cons: The rooms could contain a dresser
Location: Right on the inner harbor, next to a shopping mall. An easy 10 - 20 minute walk to Christianshavn and the old town center.
We just stayed at the Copenhagen Island Hotel for 10 nights. The hotel was spotlessly clean and beautifully decorated. The restaurant was very good, and the location is a little out of the way, but no so much that it is an impediment. My only criticism is that the rooms contain closets with shelves, but no dressers. This would have made a long stay a little more comfortable. I would stay there again, and again, and again.

Posted by , from Loudonville, NY, US on 17 Aug. 2015

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5 out of 5

Out of town center but great location.

The Copenhagen island is a few minutes by train out of the city center. All you have to do is walk over a pedestrian bridge to get to it. It is right on the harbor with lovely views. The hotel is modern and very clean. If possible get the room rare with the breakfast included. It is beautifully presented and delicious! Even if the rate is not available it is worth the price!

Posted by on 8 Jul. 2015

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4 out of 5

Nice view and close to downtown

I love the water view of this hotel. It was great to wake up with the water reflecting the sun into your room. The air conditioning was not strong, so the room was a bit warm when we came back to the room at night. Copenhagen pass was sold at the reception; that made my trip much easier.

Posted by , from Taiwan on 3 Sep. 2014

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3 out of 5

Good location, nice view but stay tarnished by poor customer service

Pros: Free Internet, location
Cons: poor customer service, bad attitude by csr
Location of the hotel is good, it is very modern and clean with a nice view of the canal (our room faced away from the canal though). There is a Hop on hop off boat pier right next to the hotel where the Fisketorvek shopping mall is located. The hotel is walking distance to lots of tourist areas, e.g. Tivoli & the Stroget. Our stay however, was spoiled by poor customer service from the staff at the front desk. We just disembarked from a cruise and so we arrived early in the morning. When I approached the front desk, without me saying anything, the first words out of the man’s mouth was "I can only do check out now, you are too early"!?!?! Wow, what’s with this attitude?!?!?! Definitely not the kind of reception we expected! The man gave me no options whatsoever! This is not the first time we have travelled so naturally we realized they probably wouldn’t have rooms available for us early in the morning but we only intended to leave our luggage at the hotel so we could enjoy the city unhindered. After informing him of this he said a co-worker would help me with my luggage but he didn’t ask anyone to help us and I ended up standing around for a long time until someone finally appeared. When our group returned in the afternoon to check-in, I ended up with this same person. His attitude in the afternoon was no better as he did not smile and had quite an attitude. I asked to borrow a travel adapter and got another blunt response " We only sell adapter!”. I left it at that because I was still on holidays and didn’t want his attitude to ruin the rest of my day. In the evening my husband asked me for the travel adapter and I informed him of what transpired. He wasn’t happy with the response because we had stayed at the Square, the sister hotel to the Island, two weeks before and they had no problem lending us a travel adapter for one night. He went down to the front desk to ask again, he approached an older, bearded, gentlemen at the front desk. According to my husband, this man’s attitude was no better than the younger guy in the afternoon. This man also said they only “sell” the travel adapter, at this point my husband informed the man that we had stayed at their sister hotel (the aforementioned, Square Hotel) two weeks before and they had no problem lending us for the night. At this point the man said that people take them and don’t return them and that he could lend it to him but would need to put it on our room tab, if we returned it in the morning it wouldn’t be charged to us. Dear hubby wasn’t happy that he implied that we would not return the charger, but was totally in agreement with registering the adapter to our account; this negative chapter could have been avoided by doing this in the first place. Here’s the kicker though, our travel companions checked in using a different rep and she lent them an adapter, NO QUESTIONS ASKED!!!! Go figure! So to summarize, clean and modern hotel; good location, but poor attitude and service from the “men” (to be fair, the lady that checked us out was nice and had a friendly smile; still didn't compensate for horrible attitudes the day before). Only stay at this hotel if customer service is not important to you, if you want better service, there are a lot of other hotels to consider. Their sister hotel, the Square, is just as nice but with far superior customer service.

Posted by , from Vancouver, BC, Canada on 17 Jun. 2012

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4 out of 5

July/August 2010

Free hot breakfast was very, very good. Rooms very small but comfortable. 30 minute walk to touring sites. Very little help from the staff on what to see and tours available. No concierge to give advice but Marriott is an eight minute walk away and they were a big help booking tours and providing transportation information. Restaurant was good buy very pricey. Entrees are large and can be shared by two to cut cost. Over $* cheaper than hotels closer to tourist sites so you have money to use for cabs or trams. Fee use of internet in the business center with at least 8 computers available. Would have enjoyed a larger room. Lots of luggage due to cruise vacation. Hard to store it all.

Posted by on 7 Aug. 2010

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About the Copenhagen Island Hotel

Location Kalvebod Brygge 53, Copenhagen, 1560

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Copenhagen Island Hotel. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 5 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Copenhagen (CPH-Kastrup) (12.7 km / 7.9 mi)
  • Train station: Copenhagen Central Station (1.8 km / 1.1 mi)
  • Metro station: Copenhagen Dybbolsbro Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copenhagen Island Hotel offers 326 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

The Harbour - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: DKK 200 per accommodation, per stay (maximum DKK 200 per stay)
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Number of children who can stay free - 2
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 185 for adults and DKK 90 for children (approximately)
  • Self parking fee: DKK 150 per day
  • Pet fee: DKK 200 per accommodation, per stay (maximum DKK 200 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copenhagen Island
  • Copenhagen Island Hotel
  • Hotel Copenhagen Island
  • Hotel Island Copenhagen
  • Island Copenhagen
  • Island Copenhagen Hotel
  • Island Hotel Copenhagen
  • Copenhagen Island Hotel Hotel
  • Copenhagen Island Hotel Copenhagen
  • Copenhagen Island Hotel Hotel Copenhagen

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Groen Nogle (Green Key)
url importing https://www.travelocity.ca/Copenhagen-Hotels-Copenhagen-Island-Hotel.h1348761-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.