"Nice, clean and updated. Rav at the front desk was very friendly and helpful. Greeted us with a smile and made us feel like she was glad we were there ... " More
Close to airport
At this Florence hotel, you'll be within half a mile (1 km) of Turfway Crossing and 12 miles (20 km) of Duke Energy Convention Center. Great American Ball Park and Heritage Bank Center are within 12 miles (20 km).
Free shuttle, breakfast
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and free buffet breakfast each morning.
17 Mar. 2024 by Customer Service
Benson, it's wonderful to hear you were satisfied with both the cuisine and the service provided at Hyatt Place Cincinnati Airport Florence! Your feedback is appreciated and we're thrilled to hear about your dining experience with us. We look forward to your next visit!
1 Aug. 2023 by Customer Service
Hello Nancy,It's regrettable to hear about your dissatisfaction with our team's courtesy. Our aim is to consistently provide informative and hospitable interactions. We value your feedback and will discuss these matters internally to ensure continual improvement. Thank you for sharing your experience with us.
7 Apr. 2023 by Customer Service
We appreciate the outstanding review, William!We're so glad that you chose to stay at Hyatt Place Cincinnati Airport Florence. It's wonderful to know that Rav had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that she went above and beyond in this regard.We can't wait to see you again soon so we can share another excellent experience with you soon.
18 Aug. 2022 by Customer Service
We appreciate the honest feedback, Cynthia. We're deeply disappointed you had such challenges during your time with us. We regret that the cleanliness of our hotel didn't exceed your expectations and your room wasn't refreshed properly. It's also disheartening that our team could not go above and beyond to assist you. We hold ourselves to a much higher standard so we'll address your concerns with our management team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
15 Jan. 2022 by Customer Service
Thank you for the fantastic rating, Dale! It's outstanding you had such a wonderful experience at Hyatt Place Cincinnati Airport Florence. We care about the satisfaction of our guests. We can't wait to see you again soon!
3 Jan. 2022 by Scott M
Dear Joseph, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Muck General Manager
16 Dec. 2021 by Scott M
Dear Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Muck General Manager
8 Jun. 2021 by Scott M
Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Muck General Manager
Hyatt Place Cincinnati Airport / Florence offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 920 square feet (83 square meters) and includes conference space. The business-friendly Hyatt Place Cincinnati Airport / Florence also features coffee/tea in a common area, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This Florence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Gallery Menu 24/7 - This diner specializes in American cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
Hyatt Place Cincinnati Airport / Florence offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.