Skip to main content
Beginning of main content
4.2 out of 5

"Nice, clean and updated. Rav at the front desk was very friendly and helpful. Greeted us with a smile and made us feel like she was glad we were there ... " More

By a verified traveller on Fri 07 Apr 2023

Enter dates to see availability

Hotel Description

Hotel near Turfway Crossing in Florence

Close to airport

At this Florence hotel, you'll be within half a mile (1 km) of Turfway Crossing and 12 miles (20 km) of Duke Energy Convention Center. Great American Ball Park and Heritage Bank Center are within 12 miles (20 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and free buffet breakfast each morning.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
CA $145* Per night/room 31 Mar. - 1 Apr.

Room, 2 Double Beds (Specialty)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Cincinnati Airport / Florence ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Cincinnati Airport / Florence

Everyone (16) Couples (3) Family (5)
5 out of 5
FOOD AND SERVICE!!!

Posted by on 16 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

17 Mar. 2024 by Customer Service

Benson, it's wonderful to hear you were satisfied with both the cuisine and the service provided at Hyatt Place Cincinnati Airport Florence! Your feedback is appreciated and we're thrilled to hear about your dining experience with us. We look forward to your next visit!

2 out of 5
Staff were not helpful or informative. Rude no smiles.

Posted by , from Lexington on 30 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

1 Aug. 2023 by Customer Service

Hello Nancy,It's regrettable to hear about your dissatisfaction with our team's courtesy. Our aim is to consistently provide informative and hospitable interactions. We value your feedback and will discuss these matters internally to ensure continual improvement. Thank you for sharing your experience with us.

5 out of 5
Nice, clean and updated. Rav at the front desk was very friendly and helpful. Greeted us with a smile and made us feel like she was glad we were there!

Posted by on 7 Apr. 2023

Was this review helpful to you?
Comment from Hotel Management

7 Apr. 2023 by Customer Service

We appreciate the outstanding review, William!We're so glad that you chose to stay at Hyatt Place Cincinnati Airport Florence. It's wonderful to know that Rav had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that she went above and beyond in this regard.We can't wait to see you again soon so we can share another excellent experience with you soon.

5 out of 5

Posted by on 2 Jan. 2023

Was this review helpful to you?
1 out of 5
this hotel was dirty and when staff was told nothing was taken care of

Posted by on 17 Aug. 2022

Was this review helpful to you?
Comment from Hotel Management

18 Aug. 2022 by Customer Service

We appreciate the honest feedback, Cynthia. We're deeply disappointed you had such challenges during your time with us. We regret that the cleanliness of our hotel didn't exceed your expectations and your room wasn't refreshed properly. It's also disheartening that our team could not go above and beyond to assist you. We hold ourselves to a much higher standard so we'll address your concerns with our management team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5
Loved it

Posted by on 15 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

15 Jan. 2022 by Customer Service

Thank you for the fantastic rating, Dale! It's outstanding you had such a wonderful experience at Hyatt Place Cincinnati Airport Florence. We care about the satisfaction of our guests. We can't wait to see you again soon!

5 out of 5
All good

Posted by on 30 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

3 Jan. 2022 by Scott M

Dear Joseph, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Muck General Manager

5 out of 5
Friendly employee at the front desk at midnight.

Posted by on 12 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Dec. 2021 by Scott M

Dear Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Muck General Manager

5 out of 5

Posted by on 20 Jul. 2021

Was this review helpful to you?
4 out of 5

Posted by on 23 May 2021

Was this review helpful to you?
Comment from Hotel Management

8 Jun. 2021 by Scott M

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Scott Muck General Manager

About the Hyatt Place Cincinnati Airport / Florence

Location 300 Meijer Dr, Florence, KY 41042

Property Features

Hyatt Place Cincinnati Airport / Florence offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 920 square feet (83 square meters) and includes conference space. The business-friendly Hyatt Place Cincinnati Airport / Florence also features coffee/tea in a common area, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This Florence hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • 920 sq ft of conference space
  • 83 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Gallery Menu 24/7 - This diner specializes in American cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Hyatt Place Cincinnati Airport / Florence offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8 per day
  • Extended parking fee: USD 10 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Cincinnati Airport Florence
  • Hyatt Place Hotel Florence Cincinnati Airport
  • Hyatt Place Cincinnati Airport Florence Hotel
  • Hyatt Florence
  • Hyatt Place Cincinnati Airport/Florence Hotel Florence
  • Hyatt Place Hotel Florence
  • Hyatt Place Cincinnati Airport Hotel
  • Hyatt Place Cincinnati Airport
  • Hyatt Place Florence
  • Hyatt Cincinnati Florence
  • Hyatt Place Cincinnati Airport / Florence Hotel
  • Hyatt Place Cincinnati Airport / Florence Florence
  • Hyatt Place Cincinnati Airport / Florence Hotel Florence

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
url importing http://www.travelocity.ca/Florence-Hotels-Hyatt-Place-Cincinnati-Airport-/-Florence.h67750-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Florence-Hotels-Hyatt-Place-Cincinnati-Airport-/-Florence.h67750-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Florence-Hotels-Hyatt-Place-Cincinnati-Airport-/-Florence.h67750-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.