Check in was poor. Staff barely friendly. They could not find our booking but were not telling us anything. Obviously we had no room and it took them like 15 minutes to find us one but they never explained anything. Never apologized or so. We had booked a room with view on the sea... but a huge tree was hiding the sea! The only view we had was on the parking lot...!!! As we arrived early in the afternoon, we went for a walk but Puerto Chacabuco proper does not offer sufficient attractions to hold interest, a small and nondescript ferry terminal, with poor eating options, no shops of any kind. Thus we wanted to have a drink at the bar while waiting for dinner. But weren't we surprised when we were told the bar was opening at 7:00 as well as the restaurant !!! Never saw a bar opening so late in that kind of hotel. After a 4-hour drive, we were so looking forward to relaxing and enjoying our evening quietly... We thus had to drive to Puerto Aysen, some 20 minutes away, which is considerably larger with good lodging and food options. The only reason for staying at Loberias is to take the Catamaran run by the same company to the San Rafael glacier. So if one is not worried by an early morning start to meet the Catamaran, Puerto Aysén might be a better option. As we did not want to get up too early, it was convenient to stay at Loberias. Even the gift shop is not attractive and the person running it is not friendly either. Don't expect too much of this hotel.