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Novotel Lake Crackenback Resort & Spa

4.5 star property
Upscale ski aparthotel with spa

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Novotel Lake Crackenback Resort & Spa

Photo gallery for Novotel Lake Crackenback Resort & Spa

Breakfast and dinner served, local cuisine
Breakfast and dinner served, local cuisine
Desk, iron/ironing board, free wired internet, bed sheets
Desk, iron/ironing board, free wired internet, bed sheets
Desk, iron/ironing board, free wired internet, bed sheets

Overview of Novotel Lake Crackenback Resort & Spa

Reviews
9.6

Exceptional

Popular amenities

  • FireplaceFireplaceFireplace
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen

Explore the area

Map
1650 Alpine Way, Crackenback, NSW, 2627
  • Popular LocationLake Crackenback3 min walk
  • Popular LocationSmiggin Holes Ski Resort33 min drive
  • Popular LocationPerisher Ski Resort33 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, free wired internet, bed sheets

Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 100 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Similar properties

Front of property
Pure Chalet
Breakfast included
Parking included
Free WiFi
Housekeeping
4.9 out of 5, Exceptional, (107)
The price is CA $161
per night
CA $179 total
includes taxes & fees
16 May - 17 May
Pure Chalet

About the area

Crackenback

Winter getaway.At this aparthotel, you'll be steps from Lake Crackenback and within a 15-minute walk of Kosciuszko National Park. Kosciuszko National Park is within 2 miles (3 km) and Easy-Does-It Quad Chair is within 12 miles (20 km).
View more Aparthotels in CrackenbackOpens in a new window

What's nearby

  • Lake Crackenback - 3 min walk
  • Smiggin Holes Ski Resort - 33 min drive
  • Perisher Ski Resort - 33 min drive
  • Village 8 Express - 35 min drive
  • Mt Perisher Triple Chair - 36 min drive

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 65 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive

Restaurants

  • Brunelli's Cafe - 35 min drive
  • Lil Orbits - 35 min drive
  • The Pub - 35 min drive
  • Mid Perisher Centre - 40 min drive
  • Jax Bar & Chargrill - 35 min drive

About this property

Entire place

Novotel Lake Crackenback Resort & Spa

Upscale ski aparthotel with spa
During the winter, come for the area's skiing and snow and return in warmer months to enjoy a round of golf at the onsite golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain aparthotel's complimentary ski shuttle.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. This luxury aparthotel also offers a health club, outdoor tennis courts, and a sauna. Self parking is free.

This 4.5-star Crackenback aparthotel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1356 sq ft of conference space
  • 126 sq m of conference space
  • Deli
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Novotel Lake Crackenback Resort & Spa offers 25 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Crackenback aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Spa and Wellness Centre has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Downhill skiing, snow tubing, and skiing lessons nearby
  • Free ski shuttle
  • Ski shuttle nearby
  • Ski equipment rentals

Pool/Spa

  • Indoor pool
  • Spa tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • 4 treatment rooms
  • Hot stone massages
  • Facials
  • Prenatal massage
  • Body wraps
  • Couples treatment room(s)
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Deep-tissue massages
  • Aromatherapy

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • RV, bus, and truck parking on site
  • Free offsite parking
  • Free ski shuttle

Family friendly

  • Playground

Restaurants on site

  • Cuisine Restaurant
  • Alpine Larder

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily: AUD 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Eco-friendly toiletries
  • Hair dryer
  • Towels provided
  • Toilet paper
  • Shampoo
  • Soap

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with satellite service
  • Arcade/game room

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Desk
  • Conference space (1356 square feet)

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Gift shop/newsstand
  • Convenience store
  • Wedding services
  • Front desk (limited hours)
  • Fireplace in lobby

Location highlights

  • On the lake
  • On the river
  • Near the boardwalk/promenade
  • In the mountains
  • In a national park

Things to do

  • 18 holes of golf
  • Health club
  • 3 outdoor tennis courts
  • Segway rentals/tours on site
  • Mountain biking on site
  • Yoga classes on site
  • Basketball on site
  • Rafting on site
  • Hiking/biking trails on site
  • Golf course on site
  • Volleyball on site
  • Rowing/canoeing on site
  • Tennis on site
  • Boat tours nearby
  • Sailing nearby
  • Ecotours nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 25 rooms
  • 2 floors
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic soda bottles

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 per person
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 2627

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Lake Crackenback
Novotel Lake Crackenback Resort
Accor Lake Crackenback Hotel
Jindabyne Novotel
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village

Novotel Lake Crackenback Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqui Murdoch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there last year when the kids gave us a couple of nights. Loved it so much we came back again this year for another treat (this time we paid for ourselves!). We love the lake and the walks along the river.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing accommodation average service
2 bedrooms lake view apartment was stunning, great activities and facilities, but for the price we paid, I would have expected friendlier service and phone calls to make bookings at hotel facilities returned.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location just beautiful
A fantastic place to stay, so much to do and enjoy, and the Cross Tri atmosphere was amazing.

10/10 Excellent

Mick, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Awesomeness!
This place is awesome - we were treated like family by the staff! We felt like we were locals and were given all the inside info on where to eat, local rates for hire and deals on tours. Harro's ski hire gave excellent advise and support for us as beginner skiers and helped us make good decisions on whereceas best fir weather and snow each day - even with all our questions we always felt like a valued guest - not a hassle to them at all. Alex at the Larder makes the best coffee in the region - even if you don't stay here - pop in for s coffee here! This holiday was booked for our twenty fifth wedding anniversary - but it will now be our annual holiday spot! excellent work Team Crakenback!
Great day snowshoeing above the resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable luxury at an affordable cost
We normally stay in Threfbo but was surprised at the atmosphere of this resort. Will stay here again

10/10 Excellent

naaz, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in peaceful location
Peaceful and relaxing. It was amazing to have breakfast on the balcony watching ducks in the lake and sunrise

10/10 Excellent

Romano & Jess, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to Stay, Relax and even Propose!
My now fiancé and I stayed at Lake Crackenback, it was just breath taking from the moment you first get there. I proposed to my now fiancé on the balcony overlooking the lake. We had relaxing hot stone massages in the spa at the resort and enjoyed the views from our room. Great place to stay and will definitely be back again.

8/10 Good

Julie, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable place to stay
Enjoyed the fireplace and fine dining. Easy travel to the snow fields. Lovely day spa facilities and fun activities to undertake if not going up the mountain. Would love to stay again in summer.

10/10 Excellent

Karen, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mellisa

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; ski tube close by making it a great place to stay in winter