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Hotel Serenna

3.0 star property
Enjoy free breakfast at this 3-star Cuatro Ciénegas hotel

Choose dates to view prices

Photo gallery for Hotel Serenna

A swimming pool with a modern architectural design, including glass walls and a concrete edge.
A rooftop pool area with palm trees, a blue pool, and outdoor seating.
Suite
A covered outdoor area with a pool, palm trees, and seating.
A corridor with white chairs, a wooden table, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service

Explore the area

View in a map
Aldama #215, Cuatro Ciénegas, COAH, 27640
  • Place, Cuatrocienegas Central Plaza
    ‪7 min walk‬
  • Place, Carranza Museums
    ‪7 min walk‬
  • Place, Cuatrocienagas Biosphere Reserve
    ‪4 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the area

Cuatro Ciénegas

In Cuatro Ciénegas .Your stay at this Cuatro Ciénegas hotel places you within a 10-minute walk of Venustiano Carranza Museum and Cuatrocienegas Central Plaza. San José Church and Genesis Museum are also within half a mile (1 km).

What's nearby

  • Cuatrocienegas Central Plaza - 7 min walk - 0.6 km
  • Carranza Museums - 7 min walk - 0.6 km
  • San José Church - 9 min walk - 0.8 km
  • Cuatrocienagas Biosphere Reserve - 4 min drive - 2.0 km
  • Cuatro Cienegas de González Viewpoint - 4 min drive - 2.3 km

Restaurants

  • ‪Restaurant El Doc - ‬8 min walk
  • ‪Restaurante La Casona - ‬9 min walk
  • ‪Cantina El 40 - ‬6 min walk
  • ‪El Sonora Restaurante 4C - ‬8 min walk
  • ‪Bodegas Ferriño - ‬15 min walk

About this property

Hotel Serenna

Enjoy free breakfast at this 3-star Cuatro Ciénegas hotel
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Hotel Serenna also features an outdoor pool and room service (during limited hours). Self parking is free.

This 3-star Cuatro Ciénegas hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • No smoking on site
  • Dining venue
Hotel Serenna offers 16 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers and complimentary toiletries. This Cuatro Ciénegas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Hotel Marielena
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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
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The price is CA $151
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includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Serenna

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ito
Hotel Serenna Hotel
Hotel Serenna Cuatro Ciénegas
Hotel Serenna Hotel Cuatro Ciénegas

Frequently asked questions

Does Hotel Serenna have an airport shuttle?

Airport shuttle services are not available at Hotel Serenna.

How much does it cost to stay at Hotel Serenna?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Serenna on Jul 30, 2026 start from CA $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Serenna offer free breakfast?

Hotel Serenna offers free buffet breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Serenna?

No, there is no casino at this hotel.

What time is check-in at Hotel Serenna?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Serenna?

This hotel offers free self parking.

Does Hotel Serenna have a pool?

Hotel Serenna features an outdoor pool.

Does Hotel Serenna have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Serenna have a spa?

There are no spa services available at this hotel.

How close is Hotel Serenna to downtown Cuatro Ciénegas?

Hotel Serenna is 0.2 mi away from Cuatro Ciénegas.

Hotel Serenna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 111 reviews
Rating 8 - Good. 34 out of 111 reviews
Rating 6 - Okay. 9 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and nicely stocked bar.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very enjoyable stay, would return
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality for all
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JULIO CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Maria de los Angeles

Liked: Staff & service
.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Too many restrictions regarding coolers and drinks, noisy neighborhoods, not nice. Facilities ok
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen restaurante
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

BEGOÑA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL HOTEL MUY BIEN, EL PERSONAL MUY AMABLE, EL DESAYUNO BUFFETE BASICO CON HUEVITO, FRIJOLES, CHILAQUILES, FRUTA, PAN DE DULCE Y TOSTADO, CAFE Y JUGO DE NARANJA, FRESCO, Y DE MUY BUEN SABOR
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo muy bueno: La habitación y las sábanas muy limpias. Manténganlo así por favor. Es algo que yo busco en un hotel y definitivamente volvería a este hotel. El personal muy amable, muy buena ubicación. El desayuno bueno, sencillo pero muy bueno. Fruta, café, huevo, pan, cereal, tipo hotel americano.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

JERONIMO

Excelente hotel, limpieza. Muy buen desayuno, solo que se acaba y no están al pendiente para resurtir, pides y se tardan.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Ana Claudia

Liked: Staff & service
Disliked: Amenities
No abastecen el área para tomar desayuno , si llegas media hora después ya no hay casi nada para comer
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elvia Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, limpieza excelente, bonitas instalaciones
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza de las habitaciones muy bien, el personal muy amable y atento. El hotel muy bonito y cómodo
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, muy a gusto y buenas instalaciones. La alberca muy limpia. Todos excelente.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene un estacionamiento pequeño al lado del hotel la alberca muy bonita el desayuno que esta incluido en tu reserva tiene muy poca variedad
Stayed 2 nights in Mar 2026
Verified

8/10 Good

jorge rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Céntrico , cómodo , fácil de llegar y muy tranquilo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosa Elia

Liked: Cleanliness, staff & service, amenities
Excelente servicio!! La única sugerencia es q tengan venta de refrescos o agua al momento del almuerzo
Stayed 1 night in Feb 2026
Verified

6/10 Okay

JAASIEL

Liked: Cleanliness, property conditions & facilities
LES FALTA MAS PROGRAMACION EN TV. LA HABITACION ES ACEPTABLE, EL PERSONAL FUE AMABLE.
Stayed 1 night in Feb 2026
Verified

8/10 Good

rosaura

Liked: Cleanliness, staff & service, amenities
La habitación el único detalle que tuvo fue la chapa del baño ya estaba desgastada y no servía, en cuanto al servicio del personal muy bueno y amables muy oportuna la atención para solucionar el detalle de la chapa de la puerta.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue muy rápido, un trato amable y sin contratiempos .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities
Exelente servicio y muy buenas instalaciones
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente,todo muy bien servicio, comida, cuarto, ubicación y muy bonito el hotel
Stayed 1 night in Jan 2026