This is a wonderful place to stay! I had Room #14, and it is beautiful, spacious, and quiet. I slept the best I ever have during my 5 night stay here. The breakfast is good, and the staff is so helpful. Although they do not speak English, it is not a problem, because they will speak slowly or write things down for you so that you can better understand. In my case, the owner was even kind enough to arrange for me to go to the Ingapirca ruins for the day with another guest who was going by himself who spoke both English and Spanish. It was a perfect match and a great day! The hotel is centrally located and in a very safe area. I highly recommend this hotel, and will definitely stay here again. It's a good value for your money.