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Venue Batán Hotel & Suites

3.5 star property
3.5-star hotel with a spa, connected to a shopping center

Choose dates to view prices

Photo gallery for Venue Batán Hotel & Suites

Front of property
View from property
Deluxe Double Room
Exterior
Restaurant
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast included
  • BarBarBar
  • KitchenKitchenKitchen
  • GymGymGym
  • SpaSpaSpa
  • Parking includedParking includedParking included

Explore the area

Map
Av. 12 de Abril y Guayas, Cuenca, Azuay, 010107
  • Popular LocationCalderon Park15 min walk
  • Popular LocationNew Cathedral of Cuenca16 min walk
  • Popular LocationRío Tomebamba & Calle Larga17 min walk
  • AirportCuenca (CUE-Mariscal Lamar)18 min drive

Room options

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

8/10 Very good
  • 39 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10/10 Exceptional
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

9.3/10 Wonderful
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite

  • 52 sq m
  • River view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Vaway Hotel
Breakfast included
Spa
Pet-friendly
Parking included
4.4 out of 5, Excellent, (15)
The price is CA $87
per night
CA $87 total
includes taxes & fees
29 Jun - 30 Jun
Vaway Hotel

About the area

Cuenca

City center stay.Within a 10-minute walk of the hotel, you'll find University of Cuenca's Orchid Garden and Museum of Extreme Art. Casa de los Arcos Art Museum and Museum of Modern Art are also within half a mile (1 km).

What's nearby

  • Calderon Park - 15 min walk
  • New Cathedral of Cuenca - 16 min walk
  • Río Tomebamba & Calle Larga - 17 min walk
  • Alejandro Serrano Aguilar Stadium - 3 min drive
  • Mall del Rio - 5 min drive

Getting around

  • Unidad Nacional Tram Station - 12 min walk
  • 14n - Antonio Borrero Station - 20 min walk
  • Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

  • ‪La Fornace - ‬8 min walk
  • ‪2DOS LOUNGE DISCO - ‬3 min walk
  • ‪Café San Sebas - ‬7 min walk
  • ‪Pho Vietnamita - ‬7 min walk
  • ‪Los Molinos del Batán - ‬1 min walk

About this property

Venue Batán Hotel & Suites

3.5-star hotel with a spa, connected to a shopping center
Venue Batán Hotel & Suites offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Venue Batán Hotel & Suites. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 15 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Venue Batán Hotel & Suites offers 15 accommodations with safes and designer toiletries. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of USD 15

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels
  • Streaming services

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Dining room
  • Dishwasher
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Venue Batán Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 27.20 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night
  • Hosted evening meal: USD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Venue Batan & Suites Cuenca
Venue Batán Hotel & Suites Hotel
Venue Batán Hotel & Suites Cuenca
Venue Batán Hotel & Suites Hotel Cuenca

Venue Batán Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las suites son súper espaciosas. El desayuno estuvo muy malo. Buen lugar para dormir la noche pero no escojan con desayuno.
Stayed 1 night in Mar 2024

10/10 Excellent

MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca trip
Great peaceful place to enjoy Cuenca.
Stayed 9 nights in Jan 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Clean hotel, with a sufficient breakfast. Our room was quite large with a little kitchenette and sitting area. Unfortunately the kitchens are not stock with any utensils, kitchen ware, or a coffee pot. Location was good, a short walk to the historic centre with great restaurants. For the price a good hotel to stay for a few nights
Stayed 3 nights in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The wonderful staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff professional, friendly and helpful. Great breakfast.
Stayed 6 nights in Aug 2023

8/10 Good

Yessica, Tampa

Travelled with group
Liked: Cleanliness, staff & service
The rooms are spacious and clean, the employees are very polite and friendly, the restaurant for the buffet breakfast is next to the Tomebamba river.
Stayed 3 nights in Jul 2023

8/10 Good

Consuelo, Iselin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Heater for the rooms
Stayed 3 nights in Jul 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Gravel parking lot!
Stayed 1 night in May 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
My room was next to the wonderful river n the sound of the river was great!
Stayed 5 nights in Apr 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, exelent staff, great breakfast, very pleasant atmosphere.
Stayed 7 nights in Jan 2023