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El Balcon

3.0 star property
3-star hotel near Plaza de Armas

Choose dates to view prices

Photo gallery for El Balcon

Porch
View from room
Suite, Balcony | Balcony
In-room safe, WiFi, bed sheets
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Restaurant

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Plaza de Armas
    ‪5 min walk‬
  • San Pedro Market
    ‪10 min walk‬
  • Sacsayhuaman
    ‪18 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room, Garden Area

Twin Room, Garden Area

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cusco

Heart of Cusco.Within a 15-minute walk of this Cusco Historic Center hotel, you'll find Plaza de Armas and San Pedro Market. Museo Irq’i Yachay and Museo de Plantas Sagradas Magicas y Medicinales are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 5 min walk - 0.5 km
  • Cusco Cathedral - 7 min walk - 0.6 km
  • San Pedro Market - 10 min walk - 0.9 km
  • Coricancha - 12 min walk - 1.0 km
  • Sacsayhuaman - 18 min walk - 1.4 km

Getting around

  • San Pedro Station - 13 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive

Restaurants

  • ‪Aulita Cafe Boutique - ‬4 min walk
  • ‪La Cantina - ‬2 min walk
  • ‪Los Perros Couch-Bar - ‬4 min walk
  • El Mordisc'o Restaurant
  • ‪JC's Cafe - ‬1 min walk

About this property

El Balcon

3-star hotel near Plaza de Armas
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.

This 3-star Cusco hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
  • Dining venue
El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, Spanish

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4.5 out of 5, Wonderful, 133 reviews
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CA $99 total
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. 

Property Registration Number 20442088811

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 249 reviews
Rating 8 - Good. 51 out of 249 reviews
Rating 6 - Okay. 15 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 4 out of 249 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CRISTINA, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful views of Cusco .
Stayed 5 nights in May 2025

10/10 Excellent

Edgar, Huntsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel coupled with excellent views along with scrumptious food served in their restaurant which is all locally sourced. Even included hairdryer, bathrobe and fresh fruit in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Utpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is somewhat underwhelming because of it being in a street with mostly walls and occasional entry doors. Once inside you realize you are in a very old hacienda. Was told it was from the 1680's. The rooms are unlike what you will see in modern hotels. But charming. Also great view of Cusco from the balcony. Only negative is lack of elevators ( but only 2 floors) and lack of outlets near the beds to charge phones etc. Small vegetable/herb garden in the courtyard.
Stayed 1 night in May 2025

10/10 Excellent

Paloma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hommie. Staff was extremely nice!
Stayed 3 nights in Apr 2025

2/10 Terrible

Peyton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a hostel. Scary showers and the doors don’t really lock.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were simple but had a nice design. The common area gardens were lovely. Comfortable beds and linens. Breakfast was fresh and had high quality ingredients. Staff was friendly. As others said, bathrooms were just ok, a bit musty, and could use a refresh and renovation to match the better quality of the rooms and overall hotel itself. I booked ahead of time and got a good price and value.
Stayed 3 nights in Apr 2025

8/10 Good

HAOZHENG

Travelled with group
Liked: Staff & service
A great place to stay with a nice garden and great views from the balcony. Staff were nice and helpful. Special thanks to the kitchen staff - very friendly and considerate. Love the breakfast. Downside could be room condition and cleanliness. But overall it was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Stayed 4 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Mar 2025

6/10 Okay

Nalinthorn, Ottawa

Disliked: Property conditions & facilities
We stayed there for 2 nights. Breakfast was good and fresh. The hotel is located on a very busy street. It was noisy during the day and night. If you are light sleeper, i wouldn't recommend this place. The bathroom does not have a vent. And they only provide a shampoo/body wash, no hair conditioner. The room does not have a wall heater. They only provide a portable heater for the room which was not enough to heat the room at night. I dont think this place was worth the money. Also the sign at the front of the hotel showing it is a hostal
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location but bad wifi/room quality

The location of El Balcon is excellent - within walking distance to the Plaza de Armas and lots of stores along the way. The garden was beautiful and the breakfast was tasty. The staff was helpful and accommodating - they allowed us to drop off our bags at the hotel early (before checking in) so we could go explore the city without lugging things around. The issues that we had was that it was very cold at night (they did provide a space heater that helped a little) and there was only wifi reception in the lobby. The vent window for the bathroom was broken, so we had a very wet and humid bathroom and our things would not dry. We were supposed to stay in this hotel for an additional 3 nights but decided to find somewhere else to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,great breakfast, had a heater, robes
Stayed 2 nights in Apr 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Pakhin

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bilma, Stamford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and staff are very friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical
Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel is the prettiest and quaintest i have ever stayed in. Rooms are lovely, opening to a beautiful, lush garden. Staff is friendly and breakfast is generous and delicious.we highly recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Irina, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at El Balcon. It has a wonderful garden and restaurant and the staff were wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Irina, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and rustic hotel with minimalistic amenities. Staff is extremely attentive and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run attention to detail
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sanmugalingam

Stayed 2 nights in Nov 2024