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Hoian Sincerity Hotel & Spa

4-star property
No1 Le Dinh Tham, Hoi An, Quang Nam Province 1-855-887-0424
5.0 out of 5
Exceptional!
See all 3 travelocity Reviews

"From the moment we walked in we were attended to with big smiles and quick customer service. The staff always made sure we had what we needed and answ ... " More

By a verified traveller on Thu 02 May 2019

Points Of Interest

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Hotel Description

4-star hotel near Hoi An Market

Heart of Hoi An

Within a 15-minute walk of this Cam Chau hotel, you'll find Chuc Thanh Pagoda and Phuoc Lam Pagoda. Hoi An Museum and Ba Le Well are also within 2 miles (3 km).

Dining, sauna

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. You'll appreciate the sauna, poolside bar, and concierge services.

Superior Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $34* Per night/room 25 Apr. - 26 Apr.

Deluxe Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Double Room, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Twin Room, Balcony, City View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Superior Twin Room, Balcony

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hoian Sincerity Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hoian Sincerity Hotel & Spa

Everyone (1) Couples (2)
5 out of 5
Nice hotel

Posted by , from CHICAGO on 14 Mar. 2024

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5 out of 5

Posted by on 29 Sep. 2019

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5 out of 5
From the moment we walked in we were attended to with big smiles and quick customer service. The staff always made sure we had what we needed and answered any questions to the best of their abilities. I felt appreciated every time I would walk down the hallway or past the counter and was greeted with a warm smile and greeting.

Posted by on 2 May 2019

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About the Hoian Sincerity Hotel & Spa

Location No1 Le Dinh Tham, Hoi An, Quang Nam Province

Property Features

Hoian Sincerity Hotel & Spa offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, tour/ticket assistance, and barbecue grills are also featured at Hoian Sincerity Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Property shuttles: Airport pick-up

Room Amenities

Hoian Sincerity Hotel & Spa offers 70 air-conditioned accommodations with computers and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Separate bedroom
  • Sitting area
  • Minibar
  • Computer
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

Hoian Sincerity Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hoian Sincerity Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 3
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An

You should know

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.