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Aparthotel

CityPlace bnb

4.0 star property
4-star aparthotel near American Airlines Center

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Photo gallery for CityPlace bnb

Exterior
Exterior
Signature Apartment, 1 King Bed, Kitchen | Private kitchen
Signature Apartment, 1 King Bed, Kitchen | Living area
Signature Apartment, 1 King Bed, Kitchen

Reviews

7.6 out of 10
Good

Apart-hotel

1 bedroom1 bathroomSleeps 3

Popular amenities

  • Outdoor space
  • Pet-friendly
  • Parking included
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

View in a map
3604 San Jacinto St, Dallas, TX, 75204
  • Place, Dallas World Aquarium
    ‪3 min drive‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Place, American Airlines Center
    ‪4 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪12 min drive‬

Room options

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About the area

Dallas

Old East Dallas stay.Your stay at this Old East Dallas aparthotel places you within 3 miles (5 km) of American Airlines Center and Kay Bailey Hutchison Convention Center. Also, Baylor Medical Center at Dallas is within half a mile (1 km) and Cityplace Tower is within 2 miles (3 km).
View more Aparthotels in DallasOpens in a new window

What's nearby

  • Dallas World Aquarium - 3 min drive - 3.0 km
  • Fair Park - 3 min drive - 2.6 km
  • Kay Bailey Hutchison Convention Center - 3 min drive - 3.7 km
  • American Airlines Center - 4 min drive - 3.0 km
  • Dallas Market Center - 5 min drive - 5.2 km

Getting around

  • Dallas Union Station - 14 min drive
  • Baylor Station - 19 min walk
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Chilangos Tacos - ‬6 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪E Bar Tex-Mex - ‬10 min walk

About this property

CityPlace bnb

4-star aparthotel near American Airlines Center
CityPlace bnb offers its guests laundry facilities. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dallas aparthotel.

  • 10 guestrooms or units
  • Self-service laundry
  • Smoking in designated areas
CityPlace bnb offers 10 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

Similar properties

Exterior
Magnolia Hotel Dallas Downtown
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  • Free WiFi
  • Air conditioning
  • Gym
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CA $195 total
includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • High chair
  • Travel crib

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 1 detached private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 55-inch smart TV with digital channels

Outdoor areas

  • Fully-fenced
  • Outdoor furniture
  • Yard

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In a business district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system

General

  • 10 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Private entrance, smart lock

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 49 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting in each accommodation.

Property is also known as

CityPlace bnb Dallas
CityPlace bnb Aparthotel
CityPlace bnb Aparthotel Dallas

CityPlace bnb Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 8 out of 56 reviews

7.8/10

Cleanliness

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

adelyne

Stayed 4 nights in Jul 2025

2/10 Terrible

Demetrius

Disliked: Cleanliness, amenities, property conditions & facilities
I feel like it could be cleaned up more new appliances looks like there was blood or some splashed on the walls.. the drains need to be looked into… the dryer need maintenance… the bedsheets and blankets need to be properly washed with bleached… because there was hair on it on the first night… who ever owns these airbnbs needs to do better you make enough money to make sure everything is cleaned perfectly and washed properly… some ideas by extra beddings so you can take one home or to a laundromat to make assure all linen is washed equally and properly…
Stayed 4 nights in May 2025

10/10 Excellent

Terrell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced. Easy check in. Would be nice if couch was pull out bed & there was a tv in living room other then that no complaints
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Nice unit
Stayed 2 nights in Mar 2025

2/10 Terrible

Jalen

Disliked: Cleanliness, room comfort

R&R (Rats and Roaches)

The room had roaches and rat feces in it. The bathroom was not as pictured I could not physically fit in the shower if I did stay there. There was an ammonia smell to the room and the a/c unit was broken. When I reached out to the property through the app they took 3 hours to respond which is unacceptable because I needed a refund to pay for another property to stay at. I had to end my trip early with my wife who was extremely upset and disgusted by the condition of the property, the room and the lack of customer support.
Stayed 1 night in Mar 2025

6/10 Okay

Kelsey

Travelled with partner
Disliked: Amenities
Needed more towels, basics like salt and pepper, and a curtain to cover window that is big on the wall in the shower.
Stayed 2 nights in Mar 2025

4/10 Poor

PATRICIA

Travelled with family
Liked: Cleanliness, room comfort

Broken windows in bathroom. Front door open from.

Stayed 3 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Really enjoyed our stay at the property, the only complaints that there aren't any coffe mug at our unit but other than that it was an enjoyable stay.
Stayed 1 night in Feb 2025

6/10 Okay

Janet

Liked: Room comfort
Disliked: Cleanliness

Great location was the only redeeming quality

Stayed 4 nights in Jan 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, room comfort

Never staying here again, Still waiting for refund

The owner is unresponsive in resolving any issues or just communicating in general. The sheets, blankets, rugs, couch, dishes, and toilet were all dirty upon arrival. There was no hot water or sufficient climate control in freezing temperatures (heating, and hot water) The photos on Hotels.com are clearly photoshopped and doctored, and do not match the actual appearance. The couch shown in the photos provided on Hotels.com is clearly long enough for someone to sleep on, however the actual couch is not even big enough for a child to comfortably sleep on. If I could give this place a zero based on the entire experience, I would not even hesitate to do so. Utterly disgusting and unprofessional.
Bed sheets upon arrival
Blanket covered in dog hair and what appeared to be pubic hair
Stayed 6 nights in Jan 2025

2/10 Terrible

Paige

Travelled with partner
Disliked: Amenities, property conditions & facilities
I arrived at the property, the bed had a fitted sheet only with no top sheet or comforter, while it was twenty degrees outside. There was duct tape on the windows and the fridge made a horrendous noise. There was only one towel for the two adults staying and no hand towel. I attempted to contact the property manager and they avoided our calls and texts. It took Expedia numerous attempts as well. The manager informed Expedia that they would be in contact with me, which they were not. I had to contact them yet again. They finally answered and explained that they were going to contact housekeeping and get back with me in 5 minutes. I called back after not hearing anything for 15 minutes. He informed me that he was unable to reach housekeeping and that he would be moving me to a different unit. I went to check the new unit and it had a top sheet that had multiple holes in it and again only one towel and no blankets. I sent pictures to the manager and called multiple times. We decided to leave and return home since they were unable to provide the basic necessities. Now they have denied a refund and are ignoring any communication attempts.
Stayed 1 night in Jan 2025

2/10 Terrible

Vamsi

Business traveller
Disliked: Cleanliness, room comfort

no hot water for 7 days

no hot water 7 days. had to call the handyman everyday. finally the hamdyman said the water heater is broken and there is nothing he can do. i booked a different hotel on the last day. the customer service is not responsive. stay away
Stayed 13 nights in Jan 2025

2/10 Terrible

Levie

Business traveller
Disliked: Cleanliness, room comfort

DO NOT STAY HERE

I booked this particular spot for the location. I was on a business trip and it was close to my favorite restaurants to visit while in town. Upon arrival I was definitely more dingy than I expected. Meaning some maintenance of repairing floors, and painting was needed. Upon further review there was lil black hairs in the bed. Think a man’s body hair. Obviously the sheets had not been washed. The carpet also had caked hair in it. Like an animal had been there for several days but carpet hadn’t been vacuumed after. There were even crumbs in the bar stools. I am currently trying to get my money back because I could not bring myself to stay there. The property itself has not been much help this far.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort

Great stay

It was my second time staying here I love the vibe and the apartment feeling comfort away from home it’s has been quiet and felt safe good quiet neighborhood
Stayed 1 night in Jan 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, room comfort
Room was perfect for our quick trip to Baylor hospital. Convenient and easy to access. Only problems we experienced were with door instructions and lock we had were different. There was a barking done that barked for about 4 hours nonstop until someone came to their door and apparently complained. Dogs were quiet from about 11:30 pm until about 6 am
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Nicolette

Disliked: Cleanliness

really?

nothing was clean-everything was broken
Stayed 1 night in Oct 2024

4/10 Poor

john

Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

WALTER

Liked: Cleanliness, property conditions & facilities
I did not realize that there is no office and no one on site and a phone number for "emergencies" only. The inside of the room was very clean but the outside needs power washing and paint. The shower had "C" for hot and "H" for cold. Spanish?? The shower, once I figured it out, was excellent. Bed comfortable. Air con remote missing its battery.
Stayed 3 nights in Oct 2024

8/10 Good

Arquasha

Wasn’t bad super comfortable huge bed, loved the vanity, decor could’ve been better and leveled, the window was plastic it wasn’t a real bathroom window and the bowler tissue holder was real loose about to fall off and there was Mosquitoes that kept coming in because of the whole in the window screen and I think the drain but other than that it’s not the worst. It was a ok stay. It’s a little small the room was the biggest area I’ll give them a 6/10 it’s still comfortable they just needed to fix those things.
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, room comfort
The place was overall pretty clean and the location was great for where we needed to go for an interview. The parking felt safe and was nicely lit. . The air conditioner was a little hard to figure out and was loud. I would have liked to have had the option to keep the fan on to drown out our neighbors next door talking loudly and their dog barking until 1:30am. Overall, I would recommend this place again though.
Stayed 1 night in Oct 2024

4/10 Poor

Royal

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Me, my fiancé, and one of my friends stayed here for one night. I called the property two days in a row in advance to see about getting a pull out couch or at least some extra blankets (which they had praise GOD), and to see if we could get an earlier check in time. Both days no one got back to me. On the day of I called again and they said we wouldn’t be able to come in until the room was clean, only when we did check in there was hair between the couch and on the top of the fan, there were things broken and scuffed and the bathroom didn’t look clean enough to shower in.
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great tucked away location funiture is GREAT Comfortable bed nice base amenities
Stayed 1 night in Sep 2024

8/10 Good

Tyler

Liked: Cleanliness, amenities, room comfort
Place was fairly decent. Quite area. May need some updating inside the units (plumbing fixtures). Water pressure was pretty low and no hot water. I asked some other guests and they said they didn’t have any issues with their unit. However, the bed was extremely comfortable. Better than most hotels. I would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

TYSHA

Travelled with family
Liked: Cleanliness, amenities, room comfort
City Place was a great stay for me and my sister for my birthday weekend. It was clean, comfy and quiet. This place was just enough for us. Although, I don’t think this would be an ideal stay for a family it is ideal for a couple or 2 adults and maybe a small child. Everything worked great. The only issue was the water pressure in the bathroom sink was extremely low and the couch in the living area is kinda small. I would definitely book again.
Stayed 2 nights in Sep 2024