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Crowne Plaza Dallas Market Center, an IHG Hotel

3.5-star property
7050 Stemmons Freeway, Dallas, TX 1-855-887-0424
3.1 out of 5
See all 14 travelocity Reviews

"Great all around service! " More

By a verified traveller on Sat 23 Mar 2024

Points Of Interest

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Hotel Description

Hotel near Dallas Market Center in Dallas

Medical District stay

Your stay at this Medical District hotel places you within 2 miles (3 km) of University of Texas Southwestern Medical School and UT Southwestern Medical Center. Dallas Market Center and Parkland Memorial Hospital - UT Southwestern are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $140* Per night/room 22 Apr. - 23 Apr.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator (Worklife)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel

Everyone (9) Couples (2) Family (3)
5 out of 5
Great all around service!

Posted by on 23 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by GM

Thank you for the perfect score!

4 out of 5

Posted by on 14 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by GM

Thank you for your review, we hope to welcome you back in the future.

1 out of 5
This place does not cut it. Dirty bathroom, poop stains on the toilet, hair in the shower, toilet doesn’t flush, shower is pitiful. Found condoms under the mattress. Keys didn’t work the first time and took forever to replace. Only one working elevator for a 21 floor building. Lobby had trash, empty food and drink containers on most surfaces. Restaurant was rowdy and very loud. Very disappointed.

Posted by on 3 Dec. 2023

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Comment from Hotel Management

4 Jan. 2024 by GM

Thank you for your feedback we appreciate it and take it to heart to ensure a clean and fresh hotel.

2 out of 5

Posted by on 13 Sep. 2023

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Comment from Hotel Management

11 Oct. 2023 by GM

I apologize that your stay had some issues, hopefully our team was able to address.

5 out of 5

Posted by on 7 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by GM

Thank you for letting us know about your great stay.

1 out of 5

Posted by on 4 Jun. 2023

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1 out of 5
The check in line was insane with only 1 guy working the desk. Our 1st room smelled strongly of weed. The second room was directly across the hall from an open door with old mattresses and dirty sheets piled into the hallway. Gross. Overpriced for the area and really disappointing. Parking lot felt unsafe.

Posted by , from JONES on 16 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by Crowne Plaza Meeting Director

We appreciate the feedback. Thank you for bringing this to our attention, as we will address the issues you've mentioned to better service our guests.

4 out of 5
Pleasant and helpful staff.

Posted by on 19 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Crowne Plaza Meeting Director

We do appreciate your feedback, as they serve the purpose to help us grow. I'm happy to see you had a great stay here at the Crowne Plaza. We hope to be of service to you again, in the future.

5 out of 5

Posted by on 27 Mar. 2022

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2 out of 5
Bathroom door had nails coming out. It is a very used and older hotel. Pictures and reviews were way better than reality!!!

Posted by on 21 Nov. 2021

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About the Crowne Plaza Dallas Market Center, an IHG Hotel

Location 7050 Stemmons Freeway, Dallas, TX 75247

Property Features

Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel. Free self parking is available. This Dallas hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 20 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Dallas Medical-Market Center Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel offers 354 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Bristol Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 12:30 AM

Special check-in instructions:

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle pickup service from Lovefield Airport only.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 10
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Children stay free 1
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8–16 per person
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 75 for check-in between 1:00 PM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dallas Market Center
  • Crowne Plaza Hotel Dallas Market Center
  • Dallas Market Center Crowne Plaza
  • Crowne Plaza Dallas Market Hotel Dallas
  • Dallas Crowne Plaza
  • Crowne Plaza Dallas Market Center Hotel

You should know

  • Pool access available from 11:00 AM to 11:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.