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The Addison Hotel, SureStay Collection by Best Western

2.5 star property
Hotel near Galleria Dallas in Addison

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Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Reception
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4505 Beltway Dr, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪15 min walk‬
  • Place, WaterTower Theater
    ‪17 min walk‬
  • Place, Village on the Parkway
    ‪18 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.6 out of 10
Good
(30 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(42 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(52 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 4

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Deluxe 1 King And Sofabed Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator

  • Sleeps 2

1 Double Bed, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 2

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator, Sofabed

  • Sleeps 4

Deluxe 2 Double Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 4

Deluxe King Room with Walk-in Shower-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Deluxe Room, Walk in Shower

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Sofabed, Walk in Shower

  • Sleeps 4

Deluxe 1 King Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 2

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About the area

Addison

Close to airport.You'll find Addison Circle Park and Quorum Park within 2 miles (3 km) of this hotel. Galleria Dallas is within 3 miles (5 km) and Southern Methodist University is within 12 miles (20 km).

What's nearby

  • Addison Circle Park - 15 min walk - 1.3 km
  • WaterTower Theater - 17 min walk - 1.4 km
  • Village on the Parkway - 18 min walk - 1.6 km
  • Quorum Park - 3 min drive - 2.3 km
  • Bowlmor Dallas - 3 min drive - 1.9 km

Getting around

  • Addison Station - 17 min walk
  • West Irving Station - 22 min drive
  • Love Field Airport (DAL) - 23 min drive

Restaurants

  • ‪OAKD BBQ - ‬7 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Chuy's - ‬6 min walk
  • ‪Taqueria La Ventana - ‬8 min walk
  • ‪Genghis Grill - ‬8 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel near Galleria Dallas in Addison
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly The Addison Hotel, SureStay Collection by Best Western. Self parking is free.

This Addison hotel is smoke free.

  • 158 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Fenced pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 492 out of 1042 reviews
Rating 8 - Good. 225 out of 1042 reviews
Rating 6 - Okay. 150 out of 1042 reviews
Rating 4 - Poor. 80 out of 1042 reviews
Rating 2 - Terrible. 95 out of 1042 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kurt

Travelled with family, Travelled with pets
Liked: Cleanliness
The room for 2 adults with breakfast was $77 the pet fee $75, in the website they say we accept dogs and cats did not mention there is a fee until you check in or look for in the hotel rules, why not say "dogs and cats accepted (fee)". Watch out for fees at this hotel and at Best Western brand hotels.
Stayed 1 night in Jan 2026

10/10 Excellent

Dusty

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

adriana

Travelled with family and small children
Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy and clean room
Stayed 1 night in Dec 2025

8/10 Good

Prince

Stayed 3 nights in Dec 2025

10/10 Excellent

Malik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Stay here frequently. Gets the job done without being too spendy
Stayed 1 night in Dec 2025

10/10 Excellent

Anindya

Stayed 1 night in Dec 2025

8/10 Good

Cynthia, Lubbock

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Kind staff. Good location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean facility, great location, kind and accommodating staff, and great hot breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Hemanth

Stayed 2 nights in Nov 2025

2/10 Terrible

Brittni

Disliked: Cleanliness, amenities
Honestly the whole stay was unpleasant. The bed was extremely hard and both my partner and me had been struggling with back pain since staying here. The bathroom had mold on the ceiling in multiple spots. The breakfast was only open for a short period so we don’t even wake up in time to be able to get anything. Definitely recommend looking somewhere else.
Stayed 2 nights in Dec 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, staff were friendly and we had a good overnight stay without any issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the price. The rooms are equal to hotels charging twice as much. Safe neighborhood with many restaurant options.
Stayed 2 nights in Dec 2025

8/10 Good

jungmin

Liked: Staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Forrest, Addison

Liked: Cleanliness
Disliked: Staff & service, amenities
Person at check-in lacked good customer service. She never smiled and seemed annoyed by my questions, including when I asked how to get to my room. I would think that when checking in at a hotel, you would be directed to where the elevators are. The property was clean but was very old.
Stayed 2 nights in Nov 2025

8/10 Good

dennis

Stayed 3 nights in Nov 2025

10/10 Excellent

Sara, Guatemala

Stayed 2 nights in Nov 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Nov 2025

8/10 Good

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to make sure rooms are empty before giving people a room key. I was given a room that had someone in there. But it was quickly fixed.
Stayed 1 night in Nov 2025

4/10 Poor

Alaa

Stayed 2 nights in Nov 2025

8/10 Good

Alysia

Stayed 2 nights in Nov 2025

10/10 Excellent

Bernardina

Stayed 2 nights in Nov 2025

6/10 Okay

Rasheera

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast area didn’t look clean
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Stayed 1 night in Nov 2025