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4.4 out of 5

"Pool area needs more lounge chairs. " More

By a verified traveller on Tue 20 Jun 2023

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Hotel Description

Spa hotel near Dallas World Aquarium

Downtown Dallas stay

Within a 15-minute walk of this Downtown Dallas hotel, you'll find Dallas World Aquarium and Klyde Warren Park. Perot Museum of Nature and Science and Reunion Tower are also within 2 miles (3 km).

Full-service spa, 24-hour fitness

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Unwind with a drink at one of the 3 bars/lounges and enjoy perks like a free area shuttle. You'll appreciate the 24-hour gym, poolside bar, and limo/town car service.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $271* Per night/room 30 Mar. - 31 Mar.

Junior Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

The Adolphus, Autograph Collection ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Adolphus, Autograph Collection

Everyone (15) Couples (4) Family (2)
5 out of 5

Posted by on 23 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Cristina G

Dear Kathy,Thank you for your wonderful feedback. Please come back and visit us soon!

5 out of 5

Posted by on 31 Dec. 2023

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Comment from Hotel Management

1 Jan. 2024 by Yesenia Peña

Dear Christina ,Thank you so much for such amazing feedback !

1 out of 5
Showed up at 330 to check in, room wasn't ready and they didn't give a time when it would. We were just left standing there. They gave us the option to take a single bed room instead of the two kings we booked with no compensation. We had to take it to get in and shower for an event. Absolutely ridiculous. We live in Dallas and selected this for our anniversary, making my anniversary challenging was not why I booked with you

Posted by on 29 Oct. 2023

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Comment from Hotel Management

7 Nov. 2023 by Yesenia Peña

Dear David, We really appreciate the time taken to share your experience with us. We are extremely sorry about any inconvenience you may have experienced and would love to have the opportunity to make it better for you. Please feel free to reach out to us at your best convenience.

5 out of 5
Pool area needs more lounge chairs.

Posted by on 20 Jun. 2023

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Comment from Hotel Management

24 Jun. 2023 by Yesenia Peña

Dear Christian , Thank you so much for the kind feedback !

5 out of 5

Posted by on 27 Feb. 2023

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Comment from Hotel Management

22 Mar. 2023 by Yesenia Galvan

Thank you so much for taking the time to share your feedback with us ! Happy to hear you had a great time !

5 out of 5

Posted by on 22 Feb. 2023

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Comment from Hotel Management

15 Mar. 2023 by Yesenia Galvan

Thank you so much for you feedback. We are glad to see you enjoyed your stay with us !

3 out of 5

Posted by on 10 Jul. 2021

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5 out of 5
Beautiful iconic hotel

Posted by on 3 Jul. 2021

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5 out of 5

Posted by on 13 Jun. 2021

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5 out of 5

Posted by on 23 Feb. 2021

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Comment from Hotel Management

15 Mar. 2021 by The Adolphus Hotel

Thank you for your feedback. We are so glad to hear that you enjoyed your stay.

About the The Adolphus, Autograph Collection

Location 1321 Commerce Street, Dallas, TX 75202

Property Features

The Adolphus, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at The Adolphus, Autograph Collection. A free area shuttle within 3 miles is available. Parking is available for a fee. This Dallas hotel is smoke free.

  • 407 guestrooms or units
  • 23 levels
  • 4 dining venues
  • 3 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1912
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Dallas Union Station (1.3 km / 0.8 mi)
  • Metro station: Akard Station (0.4 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

The Adolphus, Autograph Collection offers 407 accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

City Hall Bistro - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.

Rooftop Pool Dining - This café specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Otto's Coffee & Fine Food - This coffee shop serves breakfast, lunch, and light fare. Open daily.

The French Room - This fine-dining restaurant specializes in French cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Ayurvedic treatments
  • Massages
  • Minimum age to access spa is 16
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: Name change requests on reservations cannot be accommodated.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • 0.457 percent destination fee will be charged
  • Resort fee: USD 27.00 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20–40 per person
  • Fee for in-room wireless internet: USD 19.95 (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adolphus
  • Adolphus Dallas
  • Adolphus Autograph Collection Hotel Dallas
  • Adolphus Hotel Dallas
  • Hotel Adolphus
  • Adolphus Autograph Collection Hotel
  • Adolphus Autograph Collection Dallas
  • Adolphus Autograph Collection
  • The Adolphus Autograph Collection
  • The Adolphus, Autograph Collection Hotel
  • The Adolphus, Autograph Collection Dallas
  • The Adolphus, Autograph Collection Hotel Dallas

You should know

  • Pool access available from 6:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.