The room
Was disgusting, found 2 dead roaches approximately 2 inches long, 1 live roach running around the hallway door frame atleast 3 inches long. You canât cancel or you lose your payment so youâre stuck keeping the lights on and checking your luggage before you leave. I will never book through the Airbnb again
We never ended up staying at the property we showed up there the facility had no amenities (pool,restaurant,out side area) so disappointed. Refund has been requested. Hotel smelled of mildew and musk. I had my 80 year old mother with me and we were not staying under those conditions. Unacceptable
Had to find and pay for other accommodations
Again unacceptable
Well lets start with there are no amenities! Nothing in the hotel is open! No pools, no dining/bar area, no weight room, no laundry, no Nothing! None of that was disclosed prior to booking the room. Found out when i got my check in email from the company managing the hotel. By then it was too late to cancel and get my money back. In addition to that there is no staff in the building! Saw 1 security guard in the evening occasionally. Didn't see not 1 person from housekeeping. Trash overflowing in designated areas where you are to take your own trash out to! Oh and you have to park behind a shopping plaza that is easily a 5 minute or more walk. Overall pathetic excuse for a hotel! Will definitely never stay there again or anywhere that company manages!