Skip to main content
Beginning of main content

"I do not know how this hotel was rated as 4 stars. In my opinion this facility shouldn't be more 3. Facility is dated, furnishings in the room are ... " More

By a verified traveller on Sun 04 Mar 2018

Enter dates to see availability

Hotel Description

4-star hotel near DLF Cyber City

South West stay

A stay at this South West hotel places you within half a mile (1 km) of Fun 'n' Food Village and 3 miles (5 km) of DLF Cyber City. DLF Phase II and Ambience Mall are also within 3 miles (5 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $103* Per night/room 30 Mar. - 31 Mar.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deventure Sarovar Portico Kapashera ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Deventure Sarovar Portico Kapashera

Everyone (1)
3 out of 5

Hotel rating system in India is totally messed up

I do not know how this hotel was rated as 4 stars. In my opinion this facility shouldn't be more 3. Facility is dated, furnishings in the room are falling apart. Bathroom accessories are old and falling apart. Moulds are growing in the bathroom. Bathroom floor is torn. See pictures. When I booked this hotel I mentioned that I need a non-smoking room and when I registered I mentioned that too. When we reached in our room my wife laid down on the bed and asked me whether I am getting the smell. I did it was definitely a smell. We went to the reception and told the front desk. They told us that we have two choices. They will shift us to first floor or they will clean the room and change all the linens. They mentioned that a wedding is going on and we might get loud noises for long time at night. They suggested that after cleaning the room if we fill we need to change they can shift us. So few minutes later a guy showed up with new linens. I asked how they make the room smoke free. He told us that he will change all linens and then he will spray this. I looked at the can and it was a room freshener. Any way we went to have dinner and laid down on the bed and did not much smell so we just dropped it. Despite all these things we found that all staff were very cooperative and helpful specially for the dinning room staff. I will not recommend this facility to anyone and at the same time I will not stay in a non-brand hotel in India because I found this kind of discrepancies.

Posted by , from California, USA on 4 Mar. 2018

Was this review helpful to you?
Comment from Hotel Management

16 Apr. 2018 by General Manager

Dear Valued Guest, Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

About the The Muse Sarovar Portico Kapashera Delhi

Location 88-89 Bijwasan Road, Kapashera, New Delhi, Delhi N.C.R. 110037

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Deventure Sarovar Portico Kapashera. Self parking is free. This 4-star New Delhi hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Moulsari Avenue Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Deventure Sarovar Portico Kapashera offers 73 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Deventure Sarovar Portico Kapashera has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 300–400 for adults, and INR 300–400 for children
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Muse Sarovar Portico Kapashera
  • The Muse Sarovar Portico-Kapashera New Delhi
  • Muse Sarovar Portico-Kapashera Hotel New Delhi
  • Muse Sarovar Portico-Kapashera Hotel
  • Muse Sarovar Portico-Kapashera New Delhi
  • Muse Sarovar Portico-Kapashera
  • Hotel The Muse Sarovar Portico-Kapashera New Delhi
  • New Delhi The Muse Sarovar Portico-Kapashera Hotel
  • Hotel The Muse Sarovar Portico-Kapashera
  • The Muse Sarovar Portico Kapashera
  • Muse Sarovar Portico Kapashera

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.travelocity.ca/Delhi-Hotels-Deventure-Sarovar-Portico-Kapashera.h17184235-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Delhi-Hotels-Deventure-Sarovar-Portico-Kapashera.h17184235-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Delhi-Hotels-Deventure-Sarovar-Portico-Kapashera.h17184235-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.