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Hampton Inn & Suites West Des Moines/SW Mall Area

Property class: 2.5
Hotel near Jordan Creek Town Center in West Des Moines

Choose dates to view prices

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

A laundry area with two front-loading washing machines and a wall-mounted dryer.
A conference room with patterned chairs, a carpeted floor, a painting on the wall, and a storage door.
A hotel lobby with a bar area, seating, and a television.
A hotel room with a bed, a desk, a television, a sofa, and a window with curtains.
A hotel swimming pool area with a diving board, lounge chairs, and a changing room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio Suite, 1 King Bed with Sofa bed, Microwave

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Roll In Shower)

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a blue armchair, a window with curtains, and a wall-mounted air conditioning unit.

Room, 1 King Bed, Microwave

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A hotel room with a bed, a chair with a pillow, a nightstand with a lamp, a small table, and an air conditioning unit.

Room, 1 King Bed, Mobility Accessible, Microwave

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave

A hotel room with a bed, a blue armchair, a window with curtains, and a wall-mounted air conditioning unit.

Room, 1 King Bed, Hearing Accessible, Microwave

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with a bed, a TV, a desk, and a microwave. There are framed pictures on the wall.

Room, 2 Queen Beds, Microwave

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Room, 2 Queen Beds, Mobility Accessible, Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave (Roll In Shower)

A hotel room with a bed, a TV, a desk, and a microwave. There are framed pictures on the wall.

Room, 2 Queen Beds, Mobility Accessible, Microwave (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave

A hotel room with a bed, a TV, a desk, and a microwave. There are framed pictures on the wall.

Room, 2 Queen Beds, Hearing Accessible, Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Microwave

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Premium Room, 2 Queen Beds, Mobility Accessible, Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds, Microwave

A hotel room with a bed, a TV, a desk, and a microwave. There are framed pictures on the wall.

Premium Room, 2 Queen Beds, Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Microwave

A hotel room with a bed, a blue armchair, a window with curtains, and a wall-mounted air conditioning unit.

Premium Room, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Urbandale
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
8.2 out of 10, Very good, 1,000 reviews
The price is CA $124
CA $139 total
includes taxes & fees
Nov 5 - Nov 6
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About the area

West Des Moines

Beach, shopping nearby .You'll be within half a mile (1 km) of Jordan Creek Town Center and 9 miles (15 km) of Des Moines Art Center. Drake University and Iowa Events Center are within 12 miles (20 km).

What's nearby

  • West Glen Town Center - 8 min walk - 0.7 km
  • Jordan Creek Town Center - 10 min walk - 0.8 km
  • Cinemark Century Jordan Creek 20 - 18 min walk - 1.5 km
  • Topgolf - 2 min drive - 2.1 km
  • Bridgewood Plaza - 3 min drive - 3.2 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel near Jordan Creek Town Center in West Des Moines
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

  • 102 guestrooms or units
  • 5 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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includes taxes & fees
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Property amenities

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Frequently asked questions

How close is Hampton Inn & Suites West Des Moines/SW Mall Area to the airport?

Hampton Inn & Suites West Des Moines/SW Mall Area is 11.8 mi (15-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites West Des Moines/SW Mall Area?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites West Des Moines/SW Mall Area on Nov 15, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites West Des Moines/SW Mall Area.

Does Hampton Inn & Suites West Des Moines/SW Mall Area offer free breakfast?

Hampton Inn & Suites West Des Moines/SW Mall Area offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites West Des Moines/SW Mall Area?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites West Des Moines/SW Mall Area?

This hotel offers free self parking.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a pool?

Hampton Inn & Suites West Des Moines/SW Mall Area features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites West Des Moines/SW Mall Area to downtown West Des Moines?

Hampton Inn & Suites West Des Moines/SW Mall Area is 2.4 mi away from West Des Moines.

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and would return.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at a decent price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, decent breakfast, good coffee, I would stay here again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel Wonderful staff! Hallways are hot but rooms were great! Definitely stay here again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything,great parking plenty of items if you forget anything. Laundry on site and a great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. We enjoyed our stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It clean and close to the mall
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and very clean and updated.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, newly renovated hotel in a great location. Lots of restaurants and shopping close by!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast menu. Omelette and bacon was good and fresh.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book last minute, staff was very helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds. Pool and hot tub were in good working condition and clean! Staff was very friendly. Breakfast was early enough we could actually get something before leaving.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff, comfy room was a great nights stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean breakfast was good and hot. Had a good time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel snd room were clean. Comfortable bed. Great breakfast. Staff were very welcoming!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place to stay!! We enjoyed our trip there
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great Staff and great location! Loved this hotel, very accommodating! Will definitely stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice pool good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, convenient location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated room that met our needs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable , clean and quite.
Stayed 1 night in May 2026