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Hampton Inn & Suites West Des Moines/SW Mall Area

Property class: 2.5
Hotel near Jordan Creek Town Center in West Des Moines

Choose dates to view prices

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

A hotel room with a bed, a desk with a chair, a television, a framed picture on the wall, a sink, and a microwave.
A modern hotel lobby with a bar area, seating, and a large blue accent wall.
A Hampton Inn Suites hotel with a clear entrance, American flags, and a welcoming sign.
A snack display area with a variety of treats and a refrigerated section.
An outdoor patio with tables and chairs, a covered seating area, and a building with stone and brick facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪13 min drive‬

Room options

View all photos for 1 King Microwv/Fridge Ns

A hotel room with a bed, a desk with a television, a laptop, a blue chair, and a patterned curtain.

1 King Microwv/Fridge Ns

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Kitchenette

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a bed, a blue sofa, a small table, and two bedside lamps.

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables, a chair, a window with curtains, and a wall-mounted air conditioner.

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a blue sofa, a small table, and two bedside lamps.

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King, Accessible

A hotel room with a bed, desk, television, and seating area.

King, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Exterior

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

West Des Moines
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
The price is CA $147
CA $165 total
includes taxes & fees
Sep 30 - Oct 1
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

About the area

West Des Moines

Beach, shopping nearby .You'll be within half a mile (1 km) of Jordan Creek Town Center and 9 miles (15 km) of Des Moines Art Center. Drake University and Iowa Events Center are within 12 miles (20 km).

What's nearby

  • West Glen Town Center - 8 min walk - 0.7 km
  • Jordan Creek Town Center - 10 min walk - 0.8 km
  • Cinemark Century Jordan Creek 20 - 18 min walk - 1.5 km
  • Topgolf - 2 min drive - 2.1 km
  • Valley Stadium - 3 min drive - 3.2 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel near Jordan Creek Town Center in West Des Moines
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

  • 102 guestrooms or units
  • 5 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Reception
Hampton Inn West Des Moines Lake Drive
West Des Moines
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $122
CA $136 total
includes taxes & fees
Sep 20 - Sep 21
Hampton Inn West Des Moines Lake Drive

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Frequently asked questions

How close is Hampton Inn & Suites West Des Moines/SW Mall Area to the airport?

Hampton Inn & Suites West Des Moines/SW Mall Area is 11.8 mi (15-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites West Des Moines/SW Mall Area?

As of Sept 2, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites West Des Moines/SW Mall Area on Sept 13, 2026 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites West Des Moines/SW Mall Area.

Does Hampton Inn & Suites West Des Moines/SW Mall Area offer free breakfast?

Hampton Inn & Suites West Des Moines/SW Mall Area offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites West Des Moines/SW Mall Area?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites West Des Moines/SW Mall Area?

This hotel offers free self parking.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a pool?

Hampton Inn & Suites West Des Moines/SW Mall Area features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites West Des Moines/SW Mall Area to downtown West Des Moines?

Hampton Inn & Suites West Des Moines/SW Mall Area is 2.4 mi away from West Des Moines.

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It clean and close to the mall
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, newly renovated hotel in a great location. Lots of restaurants and shopping close by!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel snd room were clean. Comfortable bed. Great breakfast. Staff were very welcoming!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff, comfy room was a great nights stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great Staff and great location! Loved this hotel, very accommodating! Will definitely stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Great place to stay!! We enjoyed our trip there
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable , clean and quite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated room that met our needs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice pool good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The maid staff did an excellent job cleaning and picking up our room every day. Morning breakfast was good and plentiful. We stay at this hotel when we visit Des Moines. The property has just been updated and the outdoor area was being finished as we were there two days.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, convenient location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room was clean staff was nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
The hot tub was amazing and the location was perfect.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
The staff is so nice. We just keep coming back.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with pleasant staff. Breakfast included. Fair price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in, comfortable room, and good breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities
Great atmosphere clean and friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet, clean room, and convenient location.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff, great accommodations!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Quiet rooms. Quiet location. Big TV.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Apr 2026