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"Reserved 7 nights due to flight cancellation I got only 6 nights Staff was nice specially one lady that had a great smile to serve everybody with Li ... " More

By a verified traveller on Sun 01 Jan 2017

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Hotel Description

Enjoy the free WiFi at this Auburn Hills hotel

In Auburn Hills

Within 3 miles (5 km) of this Auburn Hills hotel, you'll find Chrysler LLC Headquarters and Oakland University. Also, Meadow Brook Hall is within 3 miles (5 km) and Meadow Brook Amphitheatre is within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 133 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.

Studio, 1 Large Double Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$75* Per night/room 1 Nov. - 2 Nov.

Studio, 1 Extra large Double Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America - Detroit - Auburn Hills ratings based on 11 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Detroit - Auburn Hills

Everyone (7) Couples (2) Family (2)
4 out of 5

Posted by on 15 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Hotel Management

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management

1 out of 5
Not clean. Bed to old. Wouldn't call the pillows pillows. Linens stained.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Hotel Management

Thank you for choosing our hotel and for writing a review of your stay. Please accept our apologies for the housekeeping issues that you experienced during your visit. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. In addition, we have inspection procedures in place so that this does not occur. We have addressed this matter with our team to review where steps were missed so we may make any needed changes. We also apologize for the disappointment you had with the comfort of your bedding. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management

2 out of 5

Posted by on 13 Sep. 2019

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2 out of 5
The property was in a area that could easily be missed. The staff was into their personal conversation with other guest that she was making mistakes. My room key was not activated so I had to go back downstairs and wait in a long line to get my key activated. The room floors were dirty and has just been some what Shampooed so they were still wet. We checked out at 7am and no one was the front desk to check us out. Never staying at an extended stay again. This is the second extended stay I’ve stayed at that was horrible.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Hotel Management

We are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for the inconvenience you had. We are meeting with the housekeeping and front office teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management

4 out of 5
Clean and comfortable. Would definitely stay again.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Hotel Management

We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. Thank you once more for giving us the opportunity to serve you, and we look forward to seeing you again soon. Sincerely, Hotel Management

1 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Hotel Management

Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management

5 out of 5
Every thing was fine for the most part. No complaints

Posted by , from auburn hills, mi on 6 Aug. 2018

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Comment from Hotel Management

8 Aug. 2018 by Hotel Management

Marie, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

4 out of 5

Nice Christmas stay 2016

Cons: More frequent House keeping for long stays
Location: The palace, Great Lakes crossing mall, movie theaters, all types restaurants
Reserved 7 nights due to flight cancellation I got only 6 nights Staff was nice specially one lady that had a great smile to serve everybody with Literally I fall in love with her great smile and great attitude Rooms are clean and convenient and We could have manage through without house keeping for 6 nights however I'd think a house keeping every 3 nights could be more convenient and an opportunity for improving customer service. Quick access to high way and vital areas with shopping centers and malls Always liked the idea of having the kitchen and kitchenware. My kids always get excited when I cook for them in a motel room.

Posted by on 1 Jan. 2017

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4 out of 5

3 day stay

Pros: The kitchen area with fridge , mircrowave & the very friendly staff .
Cons: The bathroom could seriously use a exhaust fan.
Location: Easy to read hotel sign on the main road leading to the hotel .
We were pleased with the hotel staff , who were very helpful , cheerful & concerned with any questions we had. The staff assisted us with room location , kitchen utensils & holding the door for us . They were great . The room was comfy but a bit neglected . the panel on the kitchen wall was coming off . The bathroom could of used a little more cleaning and the drawers in the dresser had a bit of debri in them . There was no safe to contain valuables . The bed was comfortable & the t.v. worked fine. It was nice to have the fridge & microwave . Also having the kitchen utensils was a pleasant surprise. Overall I would recommed the hotel to friends & family . It was worth the money I spent on the stay .

Posted by , from Illinois on 16 Aug. 2016

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3 out of 5

Needed to stay close to a concert venue.

Pros: Convenience!
Needed to be close to a concert venue for the night and it worked out perfect for our needs. Have stayed before and most likely will again.

Posted by , from Michigan on 10 Aug. 2015

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About the Extended Stay America - Detroit - Auburn Hills

Location 1180 Doris Road, Auburn Hills, MI 48326

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Detroit - Auburn Hills also features coffee/tea in a common area, laundry facilities, and an elevator. Free self parking is available. This Auburn Hills hotel is smoke free.

  • 133 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (74.4 km / 46.3 mi)
  • Train station: Pontiac Transportation Center (6.7 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Detroit - Auburn Hills offers 133 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Auburn Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auburn Hills Extended Stay America
  • Extended Stay America Auburn Hills
  • Extended Stay America Detroit Auburn Hills
  • Extended Stay America Detroit Hotel Auburn Hills
  • Extended Stay America Detroit Auburn Hills Hotel
  • Auburn Hills Extended Stay
  • Extended Stay Auburn Hills
  • Extended Stay America - Detroit - Auburn Hills Hotel
  • Extended Stay America - Detroit - Auburn Hills Auburn Hills

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Detroit-Hotels-Extended-Stay-America---Detroit---Auburn-Hills.h40885-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.