Staff on reception and at breakfast were very polite and welcoming. They gave us our VIP welcome gifts and room upgrade. The room was spacious and had good air conditioning. A little dated in places, but overall very good. Clean sheets and towels. The area was a little out of the centre, with a more local feel; but it felt as safe as any larger city would in the daytime and evening. 15 minutes walk to the bus stations. Breakfast was a typical plate, plus fruit, toast and drinks; served in a bright dining room. The shower needed some hooks and shelves, but otherwise a perfectly decent place to stay.