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The Sefton

4.0 star property
4-star beachfront hotel with restaurant

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Photo gallery for The Sefton

Exterior
Double Room, Sea View
Lobby sitting area
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Tynwald
    ‪6 min walk‬
  • Place, Palace Casino
    ‪12 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Lobby

Twin Room, 2 Twin Beds (Atrium)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

About the area

Douglas

On the beach.You'll be steps from Gaiety Theatre and a 5-minute walk from Douglas Beach. Manx Museum and Tynwald are also within half a mile (1 km).

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Gaiety Theatre - 1 min walk - 0.0 km
  • Tynwald - 6 min walk - 0.5 km
  • Manx Museum - 6 min walk - 0.5 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Snaefell Mountain Railway Laxey Station - 20 min drive
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Frank Matcham’s - ‬1 min walk
  • ‪Sam Webbs - ‬1 min walk
  • ‪Cafe Villa - ‬1 min walk
  • ‪Marmaris - ‬4 min walk

About this property

The Sefton

4-star beachfront hotel with restaurant
The Sefton offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A library, a vending machine, and concierge services are also featured at the business-friendly The Sefton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Douglas hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
The Claremont
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 387 reviews
The price is CA $170
CA $179 total
includes taxes & fees
Nov 14 - Nov 15
The Claremont

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Reviews

The Sefton Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 249 out of 558 reviews
Rating 8 - Good. 193 out of 558 reviews
Rating 6 - Okay. 80 out of 558 reviews
Rating 4 - Poor. 19 out of 558 reviews
Rating 2 - Terrible. 17 out of 558 reviews

Reviews

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic property in a great location on the promenade. We stayed in one of the atrium rooms overlooking the gardens . Rooms are very clean ,modern and very spacious. We were with a group of eight and we would all return
Stayed 2 nights in Jul 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service
Spent four nights at the Sefton. Location is good with a bus stop right outside. Walkable in Douglas shopping area. Had room facing the internal atrium, so no outside view. Room very warm and although a fan was provided it didn't cool the room down. Staff were friendly and helpful. Room was spacious as was the bathroom but was rather dated.
Stayed 4 nights in Jul 2025

6/10 Okay

Alex

Disliked: Room comfort

Not great

Room was boiling hot, bath had mould. Oh and even though it looked out into the courtyard I had no window.
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort

Stay in Douglas

Nice, but dated hotel, friendly staff and a very good breakfast. Shame the booking site doesn’t point out the pool is being refurbished. Good central location, the hotel parking is a tight squeeze, but there is a multi storey close by.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room and the bed was much appreciated. It was also very quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. Only problem we had, it was too warm. Our room faced the central part and there was no flow of air. It wouldnt stop us going back but we would chose a room with a window that opened to the outside
Stayed 4 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sefton was a lovely hotel and we had a great stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Atruim rooms are very special. Very relaxing
Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
The location is great. The room and bathroom were large. It could use a refresh to return it to its prior grandeur. It was clearly once a grand hotel. The atrium would be a great place for bar service. It met our needs.
Stayed 1 night in Jul 2025

8/10 Good

Brendan

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant property and nicely situated. Staff brilliant, breakfasts excellent. Would stay again without doubt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room in the atrium lovely large room with balcony.I think bathrooms had been upgraded they were spotless.Staff were really friendly.A lot cheaper than Premier Inn
Stayed 2 nights in Jun 2025

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Room

Really pleasant stay but the room was very warm during the night! Everywhere was clean maybe a little tired in places. Would happily stay again!
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer, preston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location with excellent atrium rooms with balconies and an especially good quality breakfast
Stayed 4 nights in Jun 2025

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice, was super hot at the top of the hotel but rang down and got a fan quickly. Beds weren’t the most comfortable but for a short stay they were ok. Breakfast was ok wouldn’t pay for it as an extra. Staff were amazing!!!!!!!!
Stayed 3 nights in Jun 2025

2/10 Terrible

Ianthe

Stayed 5 nights in Jun 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near shops, eating places and attractions. The Atrium was unique and it was wonderful having a balcony overlooking the courtyard. Superb breakfast and would Bonzai, the restaurant attached to the botel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maureen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel. Breakfasts were excellent with a very extensive menu. The swimming pool was beautiful. We had a very large balcony overlooking the atrium. There were free water bottles daily and a good sized fridge. A very central location. We would definitely recommend this hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Reilly Sean

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, great staff, beautiful facade. The hotel itself needs a serious refresh.
Stayed 3 nights in Apr 2025

8/10 Good

PAUL

Our room was in general good as I think it had been refurbished recently. However, the chairs on the balcony which, for me, would have been a highlight & meant I would have spent longer on there, were too old and too uncomfortable
Stayed 4 nights in Jun 2025

10/10 Excellent

Darren

Stayed 3 nights in May 2025

4/10 Poor

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable and will never return

What to say, the photos on Hotels.com are not the same hotel we stayed in. Not only do Standard Rooms not have views, they have frosted windows that look onto the walls next door. This hotel is just OLD and Id like to say quaint, but dumpy is the only thing that comes to mind. The carpet is beyond needing replacement, the mirrors are broken, the chairs must be over 50 yrs old, the room is old smelly and I was not comfortable being in the room at all. I am surprised at hotels.com on this one. Go view the hotel for yourself hotels.com...not what you are advertising.
Stayed 2 nights in May 2025

8/10 Good

ARTHUR JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 3 nights in May 2025