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City Avenue Hotel

3.0 star property
3-star hotel near Dubai Creek

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Photo gallery for City Avenue Hotel

Standard Double or Twin Room, Non Smoking
Gym
Front of property
Daily continental breakfast (AED 30 per person)
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Al Mateena St, Dubai, Dubai
  • Place, Al Ghurair Centre
    ‪9 min walk‬
  • Place, Dubai Creek
    ‪3 min drive‬
  • Place, Gold Souk
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 King Bed

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About the area

Dubai

Deira stay.Your stay at this Deira hotel places you within 2 miles (3 km) of Dubai Creek and Gold Souk. City Centre Deira and Dubai Museum are also within 3 miles (5 km).

What's nearby

  • Al Ghurair Centre - 9 min walk - 0.8 km
  • Fish Roundabout - 10 min walk - 0.9 km
  • Naif Souq - 2 min drive - 2.0 km
  • Dubai Creek - 3 min drive - 3.1 km
  • Gold Souk - 4 min drive - 3.1 km

Getting around

  • Abu Baker Al Siddique Station - 17 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Al Sheraa Fisheries Center - ‬9 min walk
  • ‪Sarvana Bhavan - ‬6 min walk
  • ‪Sea World Restaurant - ‬8 min walk
  • ‪Chikka Grill - ‬5 min walk
  • ‪Palm Hotel - ‬5 min walk

About this property

City Avenue Hotel

3-star hotel near Dubai Creek
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 200 square feet (19 square meters) and includes a conference center. A health club, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly City Avenue Hotel. For a fee, parking is available.

This 3-star Dubai hotel is smoke free.

  • 156 guestrooms or units
  • 200 sq ft of conference space
  • 19 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Lockers available
  • Dining venue
City Avenue Hotel offers 156 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AED 15 per day)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: AED 30 for adults and AED 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per accommodation, per stay
  • Breakage deposit: AED 200 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 30 for adults and AED 15 for children
  • Covered self parking fee: AED 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at City Avenue Hotel.

Property is also known as

City Avenue Hotel Dubai
City Avenue Dubai
Hotel City Avenue Hotel Dubai
Dubai City Avenue Hotel Hotel
Hotel City Avenue Hotel
City Avenue
City Avenue Hotel Hotel
City Avenue Hotel Dubai
City Avenue Hotel Hotel Dubai

City Avenue Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 108 out of 220 reviews
Rating 8 - Good. 60 out of 220 reviews
Rating 6 - Okay. 30 out of 220 reviews
Rating 4 - Poor. 7 out of 220 reviews
Rating 2 - Terrible. 15 out of 220 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Oraphan, ISELIN

Worth it
Stayed 7 nights in Dec 2025

8/10 Good

Moustaph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Valery

Stayed 1 night in Sep 2025

8/10 Good

Hanifah

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is clean, cozy and accessible. However the breakfast menu is limited and the ACs were under repair. avoid the 4th floor as its noisy with the ACs and the planes flying over. Overall the staff were kind and polite.
Stayed 2 nights in Sep 2025

8/10 Good

Moustaph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Rukhsar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. They do understand and care about the guest. Just need improvement in morning breakfast. Overall Truly satisfied. Will see you in the future again for sure.
Stayed 4 nights in Sep 2025

8/10 Good

Bertha G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Montther

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay for the price, but being next to the airport has its challenges. Staff were excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eyasu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ff
Stayed 2 nights in May 2025

10/10 Excellent

Eyasu

Stayed 2 nights in May 2025

10/10 Excellent

Eyasu

Stayed 1 night in May 2025

10/10 Excellent

Jibril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eyasu

Stayed 1 night in May 2025

10/10 Excellent

Shehzad, London

Stayed 1 night in Feb 2025

2/10 Terrible

Zeinab

Don’t ever stay here
Stayed 12 nights in Dec 2024

10/10 Excellent

Ali

Stayed 4 nights in Nov 2024

8/10 Good

Ifrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to access old Dubai. Rooms were well appointed and functional, staff were friendly and helpful. There is some noice from aircraft as it’s close to the flight path however this is not unique to this hotel and most of Diera hotels have this issue, so if you are sensitive to noice then maybe book elsewhere in Dubai.
Stayed 5 nights in Nov 2024

6/10 Okay

Sock Hwang

Stayed 2 nights in Nov 2024

10/10 Excellent

Rukhsar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent services. Awesome. The property is nice. The services are very nice. Breakfast was awesome and the staff are polite, honest, and nice especially Charles who is on the front counter, Manager (A Black Guy) who is helpful and Harris at the restaurant. I will come back again in the future. Thank you for the services.
Stayed 3 nights in Nov 2024

10/10 Excellent

LANDI TRAINING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City Avenue is a great hotel with staff giving the best service guests require. The security and restaurant team is very motivated. Bikash , the Chef , is very helpful. The FO staff are very well welcoming. The managers are always there to assist guests. The FO manager Mr. Suhas is very reachable and helpful. I stayed in Hilton Garden Inn in Dubai and my experience at City Avenue in terms of Customer care was way better. The Security Guards all in full suits are very helpful. You would think they are the hotel top managers. Derege and all the other security team made my stay great and memorable. I recommend this hotel to people who value customer service. Well done and keep it up City Avenue Al Muteena Dubai.
Stayed 4 nights in Oct 2024

8/10 Good

Davison

Too much delay on checking in
Stayed 4 nights in Oct 2024

2/10 Terrible

Syed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uneducated staff and not friendly. Unprofessional behaviour and spy on guest. Didn’t read door tag with do not disturb but keep knocking and disturbing. Phone is dead in a room not connect to reception. Poor service and dirty staff and didn’t speak English.
Stayed 4 nights in Oct 2024