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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
5-star beachfront hotel near Emirates Golf Club

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Dukes The Palm, a Royal Hideaway Hotel

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
Exterior
Exterior
1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily buffet breakfast (AED 75 per person)

Overview of Dukes The Palm, a Royal Hideaway Hotel

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Popular LocationNakheel Mall7 min walk
  • Popular LocationDubai Marina Mall6 min drive
  • Popular LocationMarina Beach12 min drive
  • AirportDubai (DXB-Dubai Intl.)25 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

Grand Studio

Grand Studio

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 48 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio

Premium Studio

Premium Studio

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Beach
NH Collection Dubai The Palm
On private beach
Pool
All-inclusive
Spa
4.4 out of 5, Excellent, (133)
The price is CA $351
per night
CA $435 total
includes taxes & fees
3 May - 4 May
NH Collection Dubai The Palm

About the area

Dubai

Beachside getaway.Your stay at this Palm Jumeirah hotel places you within 6 miles (10 km) of Dubai Marina Mall and Jebel Ali Race Course. The Beach Mall and Emirates Golf Club are also within 6 miles (10 km).

What's nearby

  • Nakheel Mall - 7 min walk
  • The View at The Palm - 15 min walk
  • Dubai Marina Mall - 6 min drive
  • Aquaventure - 8 min drive
  • Marina Beach - 12 min drive

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • SĀN Beach - 17 min walk
  • Sushisamba - 14 min walk
  • Joe & The Juice - 18 min walk
  • Depachika Food Hall - 3 min walk
  • McDonald's - 6 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

5-star beachfront hotel near Emirates Golf Club
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dukes The Palm, a Royal Hideaway Hotel like a marina and a complimentary children's club.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 506 guestrooms or units
  • 15 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 for adults and AED 75 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dukes The Palm, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 for adults and AED 75 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
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Dukes Palm Royal Hideaway Hotel Dubai
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DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
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Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 42 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel and staff will certainly return
Stayed 7 nights in Sep 2023

10/10 Excellent

Ghandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, lovely staff.
Stayed 5 nights in Dec 2023

10/10 Excellent

Josef

Stayed 8 nights in Jan 2024

2/10 Terrible

Natisha

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
To start off by saying that this hotel is by no means a 5* hotel. It is a 3* max and I’m really shocked at the classification of 5*. On arrival I was told the only place I can grab a coffee and wait for my room to be ready was at the mall. Firstly if you book this hotel and you have a child with you, expect to pay £20 per night at check in for your child to be given a sofa bed. There will also only be two towels provided. Bathrobes that were provided were dirty and had holes in. There was also a half drank bottle of water left on the side so zero quality control. The bathrooms are awful, thick dirt on the grouting all over. The bath is so awkward to get in to because of the permanent shower screen. If you have a young child it’s impossible to bath them. The rainfall shower head was hanging off the ceiling. And bath water runs a weird brown color. Very odd. The beds are extremely uncomfortable and the pillows are like rocks. Breakfast is good, standard buffet, plenty of fresh fruit, pastries, juices etc. The ladies welcoming you are great the actual waiting staff are not. Lunch and dinner is atrocious do not book for full board or even half board. The food is honestly inedible. The pool area is average at best and that is only if you are lucky enough to get a bed right on edge of the pool, there are about 20 max. All the others are on grass and it’s basically a mud bath. The pool has no shallow end at all, children play on the steps as that is the only option.
Stayed 8 nights in Jan 2024

6/10 Okay

Michelle

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Arvid

Stayed 9 nights in Dec 2023

10/10 Excellent

Dayanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, all the staff very helpful and attentive to our needs. Room layout was a bit tight and bathroom a little dated and lighting was poor in bathroom. Beach and pool were very busy sun beds hard to find and even though there were signs saying towels would be removed if not used within 45 minutes they would be removed but this never happened also some point were up at dawn to put towels down 🙄.
Stayed 4 nights in Dec 2023

6/10 Okay

Habeeb, galveston

Stayed 1 night in Dec 2023