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Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Hotel near Dubai Festival City Mall, connected to a shopping center in Dubai

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Exterior
View from room
Breakfast, lunch, dinner served; international cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Breakfast available
  • PoolPoolPool

Explore the area

Map
Gateway Avenue, Festival City, Dubai
  • Popular LocationDubai Festival City Mall13 min walk
  • Popular LocationDubai Creek3 min drive
  • Popular LocationDubai World Trade Centre8 min drive
  • AirportDubai (DXB-Dubai Intl.)9 min drive

Room options

View all photos for Premium Room, 1 King Bed, Kitchen

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Kitchen

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom (Apartment Creek View)

Apartment, 1 Bedroom (Apartment Creek View)

Apartment, 1 Bedroom (Apartment Creek View)

  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Waterfront View)

10/10 Exceptional
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

10/10 Exceptional
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace

Room amenity

Standard Room, 2 Single Beds, Terrace

10/10 Exceptional
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10/10 Exceptional
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

8.6/10 Excellent
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Kitchen, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

Room amenity

Standard Room, 1 King Bed, Terrace

8/10 Very good
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Room amenity

Standard Room, 2 Single Beds (Waterfront View)

10/10 Exceptional
  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.7/10 Exceptional
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.5/10 Exceptional
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the area

Dubai

City center stay.Your stay at this Dubai Festival City hotel places you within 2 miles (3 km) of Dubai Festival City Mall and Dubai Creek. Dubai World Trade Centre is within 6 miles (10 km) and Dubai Frame is within 9 miles (15 km).

What's nearby

  • Dubai Festival City Mall - 13 min walk
  • Dubai Creek - 3 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Mall - 10 min drive
  • Burj Khalifa - 11 min drive

Getting around

  • Emirates Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • Ikea Restaurant - 6 min walk
  • IKEA's Restaurant - 5 min walk
  • Ikea Café - 3 min walk
  • Choco Lovers - 13 min walk
  • Godiva - 13 min walk

About this property

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Hotel near Dubai Festival City Mall, connected to a shopping center in Dubai
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. A children's pool, a 24-hour fitness center, and spa services are also featured at the business-friendly Holiday Inn & Suites Dubai Festival City, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Dubai hotel.

  • 496 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
  • Dining venue
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers 496 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
  • Free roundtrip airport shuttle from 6:00 AM - 2:00 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily: AED 75 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 100
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 1 2024 to June 11 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Holiday Inn & Suites Dubai Festival City, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 369 reviews" "
Rating 8 - Good. 87 out of 369 reviews" "
Rating 6 - Okay. 10 out of 369 reviews" "
Rating 4 - Poor. 8 out of 369 reviews" "
Rating 2 - Terrible. 9 out of 369 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chintan Arvindbhai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Stayed 6 nights in Feb 2024

10/10 Excellent

JAMALUDEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, amenities
Room was not clean, you can surface is not clean & stinky … room service clean rooms at 2 am so you cant sleep .. not recommended
Stayed 3 nights in Jan 2024

10/10 Excellent

Ali

Travelled with family
كنت حاجز غرفه بسريرين وتفاجأة انهم مجهزين غرفة بسرير واحد ، ويقول راح نظيف لج سرير ورفضت واصريت علي حجزي اللي انا دافعته مسبقاً ، بعد ماتللكك الموظف واخرني في استلام الغرفه
Stayed 3 nights in Jan 2024

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2023

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Tae Hyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff makes all the difference
Friendly staff in every step of the way, even after we had checked out.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sajith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Sajith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Mohammad

Stayed 1 night in Dec 2023