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Novotel Suites Mall Avenue Dubai

3.0 star property
Family-friendly 3-star hotel near Mall of the Emirates

Choose dates to view prices

Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Creator video
Lobby lounge
Interior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym

Explore the area

View in a map
2A Street, Dubai, 283825
  • Place, Mall of the Emirates
    ‪3 min walk‬
  • Place, Ski Dubai
    ‪3 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Twin Beds

Suite, 2 Single Beds

Suite, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

8.8 out of 10
Excellent
(35 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

1 bedroom, premium bedding, down comforters, minibar

Family Suite, Multiple Beds

7.4 out of 10
Good
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About the area

Dubai

Al Barsha stay.Within a 10-minute walk of this Al Barsha hotel, you'll find Mall of the Emirates and Ski Dubai. Burj Al Arab and Souk Madinat Jumeirah are also within 3 miles (5 km).

What's nearby

  • Mall of the Emirates - 3 min walk - 0.3 km
  • Ski Dubai - 3 min walk - 0.3 km
  • Souk Madinat Jumeirah - 2 min drive - 3.0 km
  • Wild Wadi Water Park - 3 min drive - 3.4 km
  • Burj Al Arab - 4 min drive - 3.7 km

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Maraya Trends - ‬2 min walk
  • ‪Oak Resto Bar - ‬7 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪Upyard Rooftop Bar and Shisha Lounge - ‬7 min walk
  • ‪Al Shams Restaurant - ‬1 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly 3-star hotel near Mall of the Emirates
Novotel Suites Mall Avenue Dubai offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Dubai hotel is smoke free.

  • 180 guestrooms or units
  • Built in 2009
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Reviews

Novotel Suites Mall Avenue Dubai Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 433 out of 1007 reviews
Rating 8 - Good. 403 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

Reviews

10/10 Excellent

Mohammad

Stayed 6 nights in Jul 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming big room good beds nice bathrooms spacious great location for metro mall of Emirates lots local restaurants less than a minute away Carrefour less than a minute away
Stayed 9 nights in Jun 2025

10/10 Excellent

Manish

Stayed 1 night in Jun 2025

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel …. Great Value for Money 👍
Stayed 1 night in Jun 2025

10/10 Excellent

Shahria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, Mahesh in level 2 was so good. Thank you. This is more than 3 stars. Id say 4.
Stayed 9 nights in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Friendly staff, clean. Highly recommend.
Stayed 8 nights in May 2025

8/10 Good

Jucard

Stayed 2 nights in May 2025

10/10 Excellent

MALCOLM JOHN

Stayed 15 nights in May 2025

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enyoyed our stay

Maryam at the reception was exceptionally efficient and well mannered. Thank you, Maryam
Stayed 3 nights in May 2025

6/10 Okay

Humaira

Travelled with family
Okay for the money you paid
Stayed 3 nights in Apr 2025

8/10 Good

SOLAI SATHEESHBABU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is bit dated. But, you get what you paid for. Considering the price, it’s a good deal. Location is fantastic. Lots of restaurants around. Parking is convenient. Staffs are wonderfu.
Stayed 7 nights in Apr 2025

10/10 Excellent

Aissame

Stayed 9 nights in Apr 2025

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service very good, food is superb and managing the buffets and dishes are good. Specially mentioned Manager Nagila from Egypt for her service and customer centric approach...
Stayed 6 nights in Apr 2025

8/10 Good

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nort everybody reception was nice and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Sanjeev

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff is good. The Room furniture needs reupholstering
Stayed 8 nights in Mar 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Erhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erhan

Very comfortable hotel with perfect service. Reception is great Maryam, Lady from Kenya and other they are all very helpful. In the room there are recycle boxes by material which is great. Moreover restaurant team is perfect as well. Omlette service, cleaning tables are excellent ! Very central location, great parking facility and only 200 m. away from Mall of the Emirates. Hotel is clean and has the services to popular Kite Beach.
Stayed 8 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

8/10 Good

haseen sunny, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff were friendly and attentive, always ready to help. Thank you to everyone at Novotel
Stayed 8 nights in Feb 2025

10/10 Excellent

Simmer

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

In Huek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier service

Great service! Really liked the whole place. Lovely place!
Stayed 3 nights in Feb 2025

4/10 Poor

Euphemia Jean McCusker, Glasgow

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Marina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms & corridors were musty and need cleaning. Staff were really helpful specially in dairy allergy. Very close to mall of Emirates and metro station, but there’s road maintenance that are somehow blocking nowadays
Stayed 6 nights in Feb 2025