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Royal Ascot Hotel Apartment

Hotel near Gold Souk in Dubai

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Studio | Private kitchenette
Down comforters, in-room safe, individually furnished
Outdoor pool
Studio
Suite, 1 Bedroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Bank Street, Bur Dubai, Behind ADCB Bank Building, Dubai, Dubai
  • Dubai Cruise Terminal
    ‪8 min walk‬
  • Gold Souk
    ‪2 min drive‬
  • BurJuman Mall
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Down comforters, in-room safe, individually furnished

Suite, 2 Bedrooms

  • 112 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Private kitchenette

Studio

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Bur Dubai stay.Your stay at this Bur Dubai hotel places you within 2 miles (3 km) of Gold Souk and Dubai Creek. Meena Bazaar and Sheikh Saeed Al Maktoum House are also within 2 miles (3 km).

What's nearby

  • Dubai Cruise Terminal - 8 min walk - 0.7 km
  • Meena Bazaar - 9 min walk - 0.8 km
  • Dubai Museum - 15 min walk - 1.3 km
  • Gold Souk - 2 min drive - 2.6 km
  • BurJuman Mall - 3 min drive - 2.8 km

Getting around

  • Al Ghubaiba Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 20 min drive

Restaurants

  • ‪Al Shorafa - ‬6 min walk
  • ‪Thalassery Restaurant - ‬7 min walk
  • ‪Rolla Residence Dubai - ‬6 min walk
  • ‪Indian Coffee House Dubai - ‬6 min walk
  • ‪Arab Udupi Restaurant - ‬5 min walk

About this property

Royal Ascot Hotel Apartment

Hotel near Gold Souk in Dubai
Royal Ascot Hotel Apartment offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service.

WiFi is available in public spaces for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Royal Ascot Hotel Apartment. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Dubai hotel.

  • 1 building
  • 77 guestrooms or units
  • 7 levels
  • Built in 2008
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Royal Ascot Hotel Apartment offers 77 accommodations with washers/dryers and DVD players. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. LCD televisions come with digital channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Arabic, English, Hindi

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • LCD TV with digital channels

Bedroom

  • Down comforter
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Upon arrival, it is mandatory to have one of the following original, valid documents: a passport with valid visa, an Emirates ID issued by the UAE authority (UAE Residence), or an ID Card issued by the Ministry of Interior (GCC nationals).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 40 per person
  • Airport shuttle fee: AED 105 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Royal Ascot Hotel Apartment.

Property is also known as

Ascot Apartment Hotel
Royal Ascot Dubai
Royal Ascot Hotel Apartment
Royal Ascot Hotel Apartment Dubai
Hotel Royal Ascot
Royal Ascot Hotel Dubai
Royal Ascot Apartment Dubai
Royal Ascot Apartment
Royal Ascot Apartment Dubai
Royal Ascot Hotel Apartment Hotel
Royal Ascot Hotel Apartment Dubai
Royal Ascot Hotel Apartment Hotel Dubai

Royal Ascot Hotel Apartment Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 91 reviews
Rating 8 - Good. 34 out of 91 reviews
Rating 6 - Okay. 15 out of 91 reviews
Rating 4 - Poor. 10 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lalaine

Travelled with group
Liked: Staff & service, room comfort

For family and friends staycation.

It was a nice place to stay. But honestly, its not that clean as i notice, but overall, it could recommendable for friends staycation and family.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Close to restaurants. Nice staff . Easy to locate in Bur dubai area. Close to Airport
Stayed 1 night in Jan 2020

10/10 Excellent

Pankaj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room we stayed in was dated and needed a good clean. Otherwise the hotel was nice. Close to the Metro station.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Very good staff. This is an older building so some issues with water leaks and appliances. Staff responded quickly and efficiently.
Stayed 12 nights in Oct 2018

4/10 Poor

Anne, Kuwait

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The problem for me is that the hotel advertised a washer/dryer in each apartment, but the machine was only a washer with no drying function. So I was left with a load of wet clothes! There is a terrible smell coming from the kitchen drain. The kitchen cupboards are old and need replacement, there are only a very few plates,. The stove needs to be replaced, the elements are very rusted. The freezer is unusable as it is completely iced up. Rm 303.
Stayed 4 nights in Oct 2018

10/10 Excellent

MaLeah, Johannesburg, S south Africa

Liked: Cleanliness, staff & service
The staff have always been diligent and accommodating whenever I make a request e.g. housekeeping, front desk and bellboy. Afraz makes things possible which only shows his utmost dedication to his work. Thank you! The only concern I have is the humidity in the room and the lighting as the windows are very small and no natural light comes in. I suggest more light fixtures should be installed and perhaps a proper ventilation as the smell of mold is becoming apparent and this is a Health and Safety concern. Moreover, I was a bit appalled when I saw the masseuse at the Skylight Spa. As a Naturopathic Doctor hoping to come for relaxation, I felt a bit uncomfortable when I saw how the masseuse dressed in skimpy uniforms with half chest shown and excessive amount of make up. I and my husband felt so uncomfortable that we ended up walking away. Despite of the uncomfortable observations/situations I experienced, I have to say that the staff - Front Desk and Housekeeping, in particular, made the difference and the price that is reasonable. I will stay in this property again and will recommend it to friends and family.
Stayed 1 night in Sep 2018

8/10 Good

Dinesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location, well maintain,

Good Stay, Good Location and every thing for food and all kind of Market is near by
Stayed 4 nights in Apr 2018

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good apartment

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The room was very large and comfortable. The front desk staff and room service staff was very professional and friendly. The room service food was excellent and had a great price. The only problem I had is that my friends who came to Dubai for their vacation could not visit my room because they only had a passport

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Nan, ukr

Hotel close to metro , restaurants nd supermarkets

Hotel staffs were very welcoming , kind and friendly 😘😘😘
Stayed 6 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Disappointing

When we first checked in we were taken to a "non-smoking" room which smelt of cigarette smoke. We asked to change and they were very helpful and took us to another room which was a different configuration and not as good and had a broken washing machine. We asked for another room and it was ok with a slight smell of cigarette, however my wife couldn't sleep that night as the smell was annoying her, so the next day we asked for a new room. They found us another room but the freezer was frozen solid because the door didn't shut properly, they replaced the fridge/freezer and it still didn't shut properly but did work, until we turned off the lights at night, not realising that one of the light switches was a master switch for the fridge...and the fridge became hot. The front was also falling off the washing machine. Two out of 4 hotplates in the kitchen were broken. One bed lamp was broken, the light fitting above the dining table was falling apart, the toilet paper holder was falling apart. The towel hook was broken in the bathroom. There were no umbrellas (as pictured) over the only 6 pool chairs at the pool. Staff were helpful but the hotel is tired and in need of many repairs. Extremely limited TV channels. Though you can have a child with you for free, they only provide two plates, cups, cutlery, etc, so you have to bring your own for the child. They will provide an extra towel if you ask, but you have to ask EVERY DAY as they will take it away each day.
Stayed 4 nights in Nov 2017

8/10 Good

Allen

Liked: Cleanliness, staff & service, room comfort

Overall, a good stay. Love the location.

I stayed at Royal Ascot for three and a half weeks. Overall it was a good stay, with high points and low points. On my second night in I wanted to cook a meal, but the hot plates were absolutely useless. It took an hour to boil water. I complained to reception staff and a new hotplate was installed the next day. That was a definite plus. A negative was the washing machine, none of the staff knew how to operate it so I Googled the model number to come up with a solution. However, even armed with that knowledge the machine was still did not work properly. Overall the staff were excellent, particularly the front desk. This hotel is rated as four star, but it is struggling to maintain that standard. The owners need to spend money on the building, the gym, and some apartments, e.g. washing machines.. Having said that, I give it a pass and would stay there again.
Stayed 24 nights in Oct 2017

4/10 Poor

Doctor , Jeddah

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible hotel and terrible staff

The apartment for 3 and the Wifi allowed for 2 devices only this one of many problems ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back again

Generally good hotel, helpful staff, and the couple of things we needed fixed during our stay was done within ten minutes.

4/10 Poor

Abdullah, Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the hotel is too bad services

need to improve the workers men , Especially the man called Enayat .

6/10 Okay

MIR ALTAF

Liked: Room comfort

10/10 Excellent

a.salam

Liked: Staff & service, property conditions & facilities, room comfort

friendly staff

friendly staff fast check inn need to update TV screen, as they are small.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

OK but not the best

I found very welcoming staff and they try to process everything quickly. The best thing in this hotel is the staff. It is quite hotel. Simple architecture and design. The furniture looks so old and not very well taking care of It seems their was problem with card keys for the room so they give me normal key which it was so odd in 2016 There is no good maintenance of the room as the hunger in the bathroom was not fixed properly although it just need small screw and everything well be ok. The safe was looked and I did not bother to ask them to open it but this is representing low quality of service before providing the room. The most odd thing is the location of the TV, you can't see it if your are on the bed or even the comfort chair. You have to be in an angle and you can watch few channels. Over all it was ok for me for few days I will think ten times before thinking to use it again but I might do

8/10 Good

NAVEEN KUMAR

Liked: Property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total rubbish hotel

The customer service was really poor. I will never recommend the hotel to my enemy. No good communication skills on the part of front desk officers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Had to call multiple time to reception to get things There was an issue with a visitor who had to produce ID to get in