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Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
5-star luxury hotel near Mall of the Emirates, connected to a rail/subway station

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Sheraton Mall of the Emirates Hotel, Dubai

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Property amenity
Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
2 restaurants, breakfast, lunch, dinner served; Turkish cuisine
Property amenity

Overview of Sheraton Mall of the Emirates Hotel, Dubai

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309
  • Popular LocationMashreq Metro Station18 min walk
  • Popular LocationBurj Khalifa - Dubai Mall Station18 min drive
  • Popular LocationAtlantis Aquaventure Waterpark Station26 min drive
  • AirportDubai (DXB-Dubai Intl.)31 min drive

Room options

View all photos for Family Deluxe Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Family Deluxe Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Family Club Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Family Club Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 145 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 2 Bedrooms

  • 90 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Mini-fridge, coffee/tea maker, highchair, dining tables

Presidential Suite, 1 Bedroom

  • 153 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Mini-fridge, coffee/tea maker, highchair, dining tables

Club Suite, 1 Bedroom

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Single Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Single Beds

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Room, 2 Twin Beds, Skyline View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Grand Deluxe Room, 2 Twin Beds, Skyline View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Single Beds, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed, Skyline View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Grand Deluxe Room, 1 King Bed, Skyline View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Single Beds, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 2 Bedrooms

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Club Suite, 2 Bedrooms

  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Bathroom
Kempinski Mall Of The Emirates
Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (954)
The price is CA $395
per night
CA $491 total
includes taxes & fees
2 May - 3 May
Kempinski Mall Of The Emirates

About the area

Dubai

Winter getaway.Within a 15-minute walk of this Al Barsha hotel, you'll find Mall of the Emirates and Ski Dubai. Souk Madinat Jumeirah and Burj Al Arab are also within 3 miles (5 km).

What's nearby

  • Ski Dubai - 10 min walk
  • Mall of the Emirates - 11 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Wild Wadi Water Park - 6 min drive
  • Burj Al Arab - 7 min drive

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • Texas De Brazil - 1 min walk
  • Arabica - 16 min walk
  • The Hummingbird Bakery - 16 min walk
  • ايت جريك - 1 min walk
  • L'Eto - 16 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

5-star luxury hotel near Mall of the Emirates, connected to a rail/subway station
After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 481 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3289 sq ft of conference space
  • 306 sq m of conference space
  • Built in 2010
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Russian, Urdu

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: AED 59 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Billiards/pool table
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Lifeguards on site
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 47
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low bed height (inches): 20
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 35
  • Low-height desk
  • Low desk height (inches): 29
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Mall of the Emirates Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 59 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1002 reviews" "
Rating 8 - Good. 310 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it!
Great, and I mean great, experience all around. Wonderful staff, excellent location and condition. I can't think of anything that I would rate less than 10. I loved it!
Stayed 9 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai delivers
Can’t fault our stay. Wonderful and friendly staff. Room cleaned daily to an exceptional standard. Great location with direct access to Mall of the Emirates. We stayed in room 806 which had a fantastic view. Would be my first choice if I was staying in Dubai.
Lobby view to Besh restaurant
Towel sculpture
Room view
View from 806
Stayed 4 nights in Aug 2023

4/10 Poor

MESHAL M

Business traveller
Disliked: Property conditions & facilities, room comfort
work construction niose
Stayed 2 nights in Aug 2023

10/10 Excellent

Abdulla

Stayed 2 nights in Aug 2023

4/10 Poor

Mohanad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Azim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Wonderful service. We could not fault this hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Fong Yee

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023