See all properties

Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
5-star luxury hotel near Burj Al Arab, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Lobby
Creator video
Suite, 3 Bedrooms
Exterior
Presidential Suite, 1 Bedroom | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309
  • Place, Mall of the Emirates
    ‪12 min walk‬
  • Place, Ski Dubai
    ‪12 min walk‬
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪19 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(39 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Twin Beds, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom

49-inch TV with satellite channels

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

49-inch TV with satellite channels

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

  • City view
  • 153 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 2 Twin Beds

Grand Room, 2 Single Beds

Grand Room, 2 Twin Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

49-inch TV with satellite channels

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Club Room, 1 Double Bed

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 3 Bedrooms

49-inch TV with satellite channels

Suite, 3 Bedrooms

  • City view
  • 145 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds
  • Free WiFi

View all photos for Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment | Living area

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

  • City view
  • 143 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

You may also like

Ad
Breakfast, lunch and dinner served

Sheraton Grand Hotel, Dubai

Trade Center
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
The price is CA $141
CA $180 total
includes taxes & fees
Jun 13 - Jun 14
Sheraton Grand Hotel, Dubai

About the area

Dubai

Winter getaway.With a stay at this Al Barsha hotel, you'll be within half a mile (1 km) of Mall of the Emirates and 3 miles (5 km) of Burj Al Arab. Also, Ski Dubai is within half a mile (1 km) and Souk Madinat Jumeirah is within 2 miles (3 km).

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • The Biltmore Spa - 16 min walk - 1.4 km
  • Fatima Abdullah Mohammed Rasheed Mosque - 19 min walk - 1.7 km
  • Souk Madinat Jumeirah - 3 min drive - 3.1 km

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪Texas De Brazil - ‬6 min walk
  • ‪Din Tai Fung - ‬6 min walk
  • ‪illy Caffè - ‬3 min walk
  • ‪% ARABICA - ‬5 min walk
  • ‪Eat Greek | ايت جريك - ‬6 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

5-star luxury hotel near Burj Al Arab, connected to a rail/subway station
After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 481 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3289 sq ft of conference space
  • 306 sq m of conference space
  • Built in 2010
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Similar properties

2 outdoor pools, pool umbrellas, sun loungers
Hilton Garden Inn Dubai, Mall Avenue
Al Barsha
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $51
CA $68 total
includes taxes & fees
Jun 12 - Jun 13
Hilton Garden Inn Dubai, Mall Avenue

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 75 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Handrails in stairways (40 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Mall of the Emirates Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 636942

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Frequently asked questions

How close is Sheraton Mall of the Emirates Hotel, Dubai to the airport?

Sheraton Mall of the Emirates Hotel, Dubai is 17.4 mi (31-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Mall of the Emirates Hotel, Dubai?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Sheraton Mall of the Emirates Hotel, Dubai on Jun 21, 2026 start from CA $180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Mall of the Emirates Hotel, Dubai have an airport shuttle?

Airport shuttle services are not available at Sheraton Mall of the Emirates Hotel, Dubai.

How close is Sheraton Mall of the Emirates Hotel, Dubai to the beach?

This hotel is 8.4 mi (20-min drive) from Marina Beach and 4.9 mi (15-min drive) from Kite Beach. Don't forget your sunscreen!

Does Sheraton Mall of the Emirates Hotel, Dubai offer free breakfast?

Free breakfast isn’t provided at Sheraton Mall of the Emirates Hotel, Dubai, but buffet breakfast is offered for a fee of AED 75 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Mall of the Emirates Hotel, Dubai?

No, there is no casino at this hotel.

What time is check-in at Sheraton Mall of the Emirates Hotel, Dubai?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Mall of the Emirates Hotel, Dubai?

This hotel offers free self parking and valet parking.

Does Sheraton Mall of the Emirates Hotel, Dubai have a pool?

Sheraton Mall of the Emirates Hotel, Dubai features 2 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Sheraton Mall of the Emirates Hotel, Dubai have a restaurant?

There are 2 onsite restaurants, offering options like Turkish cuisine, al fresco dining, and a poolside location.

Does Sheraton Mall of the Emirates Hotel, Dubai have a spa?

Pamper yourself with a day at Shine Spa, where you can enjoy hot stone massages, Ayurvedic treatments, and facials.

How close is Sheraton Mall of the Emirates Hotel, Dubai to downtown Dubai?

Sheraton Mall of the Emirates Hotel, Dubai is 12.1 mi away from Dubai.

Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in hotel during the unrest in the Middle East. Staff was fantastic, everyone eas very flexible and helpful, we felt very safe! Bars are truly nice, location very handy. Highly recommendable!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Adeel

Liked: Cleanliness, amenities, property conditions & facilities
Great room, amazing cleaning staff and the mall being on your doorstep is such a big bonus with an infant
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Pawan

Liked: Cleanliness, amenities, property conditions & facilities
Very well connected and great rooms.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

EHAB

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel by all means , and very friendly Staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

deirdre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean room, amazing staff and security, fabulous check-in, everyone is very relaxed and professional, which is why I keep returning, the Besh Turkish restaurant was a huge surprise the food was amazing there I would recommend. Sheraton mall of emirates is really a great hotel, I have stayed at many hotels in Dubai but always love the relaxed atmosphere it’s really a great hotel
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, amenities
Staff were wonderful. Very good location to both metro and buses.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

FRANKLIN

Liked: Cleanliness, amenities, property conditions & facilities
great staff, perfect location, neat rooms, easy transportation and dining, cool views. Harun from Besh and the guy that attended to our housekeeping were amazing
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, wonderful staff. Will definitely stay there again when I come back to Dubai. Everything was wonderful from the minute I arrived when I was given coffee and dates and all the help I received. Incredible experience.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and great service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Umit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location Everything is always on point at this hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Linley

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. In a very nice mall, exceptional Staff thank you.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Dorar

Liked: Cleanliness, staff & service, amenities
Helpful staf perfect location clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amar

Liked: Cleanliness, property conditions & facilities
Amazing, courteous staff. Impeccable service and cleanlines. Great location. 10/10
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sushil

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean hotel. Very polite and helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

ENG.ADEL MOHAMED ELSHOURBAGY AND

Liked: Cleanliness, amenities, property conditions & facilities
outstanding .. my home in Dubai
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mr Devindra

Liked: Cleanliness, staff & service, amenities
Amazing place with great service. No complaints
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful rooms clesn and quiet, staff amazing, walk straight into mall from level 5, would definately stay again and recommend, 5*
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
They gave me early check in even though they were running at full capacity, shows level of service. Was just there for a day
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aiysha

Liked: Cleanliness, amenities, property conditions & facilities
They had an excellent customer service. I am really happy with them would like to thank the whole team of Sheraton Makll of Emirates.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities
In general, the hotel app is excellent and lacks localization. Sheraton Hotel is one of my favorite hotels and the Sheraton Emirates Mall is a completely renovated hotel.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Sameen

Liked: Amenities, property conditions & facilities
we had a 1BR suite and the rooms were amazing including a gorgeous view of the Burj Al Arab. The breakfast at Besh (included in our stay) was wonderful with a variety of foods offered from around the world. The staff was very kind, patient and also just overall it was a great experience to be at this hotel. Proximity to the mall of the emirates (internally connected) was another plus to the location of the hotel. Overall, would highly recommend this hotel, especially for a stay with family!
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

CHARAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The duty manager Rachelle Magbuhat was super Excellent service, tender loving care and hospitality. 5 star service for her EXCELLENT WELL DONE!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anna-Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this resort
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended...
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities
As always, great staff, great location and outstanding service. Highly recommend for business trips to Dubai
Stayed 3 nights in Oct 2025