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Aux Waterzooï

Hotel near Malo-les-Bains Beach in Dunkirk

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Photo gallery for Aux Waterzooï

Staircase
Balcony
Exterior
Suite, Terrace
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
82 Quai des Hollandais, Dunkirk, 59140
  • Dunkirk Carnival
    ‪3 min walk‬
  • Dunkerque Kursaal
    ‪19 min walk‬
  • Malo-les-Bains Beach
    ‪2 min drive‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Bathtub

Double Room, Bathtub

Double Room, Bathtub

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Harbour View

Individually decorated, individually furnished, desk, blackout drapes

Standard Double Room, Harbour View

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Courtyard View

Standard Double Room, Courtyard View

Standard Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 35 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Dunkirk

Heart of Dunkirk.A stay at this Dunkerque Centre hotel places you steps from Dunkirk Carnival and within a 5-minute walk of Dunkerque Harbor. Belfry of the Saint-Eloi's Church, Dunkerque and Dunkerque Belfry are also within half a mile (1 km).

What's nearby

  • Dunkerque Harbor - 1 min walk - 0.0 km
  • Dunkirk Carnival - 3 min walk - 0.3 km
  • Dunkerque Kursaal - 19 min walk - 1.6 km
  • Malo-les-Bains Beach - 2 min drive - 1.6 km
  • Dunkirk British Memorial - 3 min drive - 2.3 km

Getting around

  • Dunkerque Station - 15 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 37 min drive

Restaurants

  • ‪Le Protocole - ‬2 min walk
  • ‪Le Tormore - ‬2 min walk
  • ‪Le P'tit Dunkerque - ‬3 min walk
  • ‪La Marie Jane - ‬6 min walk
  • ‪L’Arrivage - ‬5 min walk

About this property

Aux Waterzooï

Hotel near Malo-les-Bains Beach in Dunkirk
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and express check-in are also featured at Aux Waterzooï.

This Dunkirk hotel is smoke free.

  • 10 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • No smoking on site
  • Dining venue
Aux Waterzooï offers 10 accommodations with slippers and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels.

This Dunkirk hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 15 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aux Waterzooï Hotel Dunkerque
Aux Waterzooï Hotel
Aux Waterzooï Hotel
Aux Waterzooï Dunkirk
Aux Waterzooï Hotel Dunkirk
Aux Waterzooï Dunkirk
Aux Waterzooï Hotel
Aux Waterzooï Hotel Dunkirk

Aux Waterzooï Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 106 reviews
Rating 8 - Good. 41 out of 106 reviews
Rating 6 - Okay. 7 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with partner
Facilities ok. Good bed. Really needs air con on a hot night. No fans either. Access was automated but worked ok. Room was over hotel restaurant so we heard the fan and dishes clanging until it closed. Easy street parking nearby and short walk to town and 15min walk to Dunkirk war museum.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location
Stayed 4 nights in Aug 2024

4/10 Poor

neil

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The area of hotel seems a hotspot for homeless people which wasn’t great. Noisy having the windows open and people and traffic outside. Very limited breakfast for 15 euros. It was okay Newly refurbished bathroom was nice.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

We Would Book Again.

Excellent location. The room was very comfortable, and the hotel was in good order. The automated check in worked better than expected. Pull the door dont push it as we did. We didnt have breakfast, but the restaurant looked good.
Stayed 1 night in Jun 2024

8/10 Good

Hilary, Louisville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice. The bed was very comfortable and the room was very clean. The automated check in was a little weird but worked easily; however, not having a desk attendant is problematic if there are issues. We couldn't get our heat or a/c to work, so it was a bit warm in the hotel. It was pretty convenient to walk to things. Overall it was nice, but a little different from a traditional hotel or airbnb.
Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay

An excellent choice for an overnight stay to visit Dunkirk's War Museum the next day. Good choice for breakfast - set us up well for the day with good choice and tasty too. Many thanks
Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Stayed 1 night in May 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Jeffrey, ALEXANDRIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very shocked by this property. I was not expecting much and it was one of the best properties that we have stayed in. We were lucky we came in the morning and they were serving breakfast as I would not have been able to figure out check in otherwise. And the key replacement system did not work for us. But because we came in the morning we were lucky and had people check us in. But back to the main point - our room was wonderful and isnt that what you want
Stayed 1 night in Sep 2022

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No reception staff but a nice room

Our first impression of this hotel was unfortunately not a good one. We arrived at 4:00. The restaurant was closed and there was an automated system to get our room key. It asked for my last name but would not work on my repeated attempts. I did not have a phone to call anyone. Luckily another new guest arrived and called the hotel co tact for us. They had entered the wrong name and that is why it would not work. We missed going to the museum as we wasted time trying to sort this all out. The room however was very nice, clean and had a nice shower. It was also quiet. There was no room to store our bikes so we had to carry them up the stairs to our room. Would we stay again? Probably not. It’s not a cycle friendly hotel and having no reception does not work well for us.
Stayed 1 night in Sep 2022

10/10 Excellent

Ermes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2022

8/10 Good

kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location on the quai. The room was very well-appointed and spacious. The only downside was there was no one to help us in person; check-in was completely automated. There was no indication who to speak to if you needed anything (like toilet paper :)
Stayed 1 night in Jul 2022

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not the best

Not what I expected. Automated check in which produced your key. No receipt. No front desk except thru resteraunt below, it was closed when we arrived. Air conditioning not working. Nice room. Check out thru restaurant.
Stayed 1 night in Jul 2022

8/10 Good

pascal, hallandale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean airy room. Quiet street, comfy bed.
Stayed 3 nights in Oct 2021

6/10 Okay

H.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Windy

Nice hotel but did not know that there was no permanent reception and or restaurant. The website of the hotel isn't working.
Stayed 3 nights in Oct 2021

10/10 Excellent

Vicki, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb and the beds are so comfortable!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Great shower. Cool decor. Handy location.
Stayed 1 night in Oct 2019

8/10 Good

Annick

Liked: Cleanliness, room comfort
Our two nights stay was very pleasant. Excellent location. The room was superb, very clean and very well provided with more items that you could think of! Breakfast was in our view overpriced. We would have liked to be offered a second cup of tea/coffee. Our main issue is that it is an hotel without staff. Upon arrival we could not get access to inside the hotel then to our room (similarly to another gentleman who had arrived a few minutes before us) due to a software problem. The gentleman had already called for help which arrived within a couple of minutes and all was resolved extremely swiftly. However it does make you think why would a hotel not have a reception, when they also run a well thought off restaurant with an excellent menu on the same premises.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not uncommon in UK and Europe, no elevator (or incomplete service)--be prepared to carry suitcases up stairs. Room was really nice. Great bathroom. Good second floor patio. Good breakfast, but restaurant has limited hours. Staff was helpful and one person spoke English.
Stayed 1 night in Sep 2019

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Fraser, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great little hotel. Very smart decor and nice rooms. Easy checkin and great central location on the water. The restaurant downstairs is also very good and popular with the locals.
Stayed 1 night in May 2019

10/10 Excellent

Aurélie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par contre arrivée du jour de fermeture pas du tt pratique pour joindre qq voulant bouilloire et rentrer facilement syst code insupportable
Stayed 1 night in Dec 2024

10/10 Excellent

Yoann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024